Oreck XL Tabletop Professional Air Purifier

Bought this reconditioned from Oreck. After about 3 months I should have returned it,the air quality had not improved and I'm not impressed with it. Had originally thought I'd buy a brand new one for my… bedroom but after my experience with the first one I decided against it. I caution any buyer of Oreck products to be very careful about believing the sales claims, If you get it and don't like it you'd better return it in less than 5 days. I bought a power scrubber never opened the box and went into the hospital for several weeks and was unable to return the unit. When I called their customer service department they said I gone past the 30 day return time and although I could (and will) return the unit I will have to pay $130 "restocking fee" plus return shipping at my expense. A very costly return considering I was in the hospital and never took the unit out of the box. All they have to do is stick on a new address label and off it will go to someone else. I will (personally) not buy any more Oreck products, I only encourage YOU to be very careful and not wait very long before returning the product if that's what you decide to do. Customer service is not very friendly, nor helpful nor understanding. It's horrible being 65 and living alone with no one to do the calls and returns when you're incapacitated.

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I bought 2 of these at the same time, one for each floor of my house. Paid top dollar also, as these units are expensive. Problems: 1. The cells cannot be cleaned no matter what you do. I 1st tried the… soap/water.....cells still dirty. I then was scammed into buying their foam cleaner......2 bottles of it. Still didn't clean the cells. Then I tried soap/water, then cleaner, then soap/water. Didnt work at all. On top of that, the foam cleaner bottle is empty after a few cleanings. Extremely expensive!!! Here is an easier way to imagine these cells. If you've ever had an Ionic Pro, or something with blades that needed cleaning, you know that you have to put manual force into them, along with some serious household cleaners. Now imagine trying to clean them with NO manual force. Impossible. 2. When you give up and put the 90% dirty cell back in. It will snap/pop/crackle after a day or two. And it is extremely loud! Enough to wake you up or overpower a movie with surround sound. This is an extremely flawed product that should have never been on the market. I'm surprised that an authority on business practices hasn't looked into this. When I saw a few of the good reviews, I had to speak up. I'm not going to allow sockpuppets mislead other people.

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I didnt buy this from Amazon, I bought it directly from Oreck about 3 yrs ago. The main reason why I think you should not buy this is because of the trouble cleaning it. It is practically impossible to get… it clean of tar. I bought this primarily to clean the air of cigarette smoke. The late night commercials I saw before purchasing this showed people just rinsing it under water and they were done. WOW I wish! I paid full price a few years ago ( I think I actually paid 500$ and was supposed to get a free small vac with it, I never received the Vac). I have tried just about every thing to clean the tar out of the collector cell, for example bathroom cleaners of all sorts, laundry detergent, oven cleaner, degreaser. I have tried soaking the cell all day in hot water and with full strength cleaning products, and even tried washing the cell in the dishwasher, but nothing works very well. And you cant use a cloth to clean between the fin's of the collector cell because of some hair thin wires and the very close spacing of the fins. This air cleaner works ok when brand new, but cleaning this thing is a major pain, because you also have to completely dry the cell(as mentioned in the manual or you could damage the unit), I use a fan to help dry the cell after cleaning, and it takes all day because there are places on the cell where water gets in that are covered. As other reviewers have mentioned the cell HAS to be cleaned OFTEN, or else you get the very loud bug zapper noises(and sparks) that get worse and worse the dirtier it gets. Humidity also affects the unit, the more humid it is the more it makes the zapping and electrical buzzing sounds. I actually came here to the Amazon website to look for a new air cleaner, and I saw this model for sale, and I felt I had to give a review. I dont usually bother giving reviews(I think I am going to start giving more reviews because of this thing), and I hardly ever return items but I wish I could return this, it was a big waste of money and TIME trying to clean it. I have learned to always look at product reviews by other customers (like this one) before making a purchase if at all possible. Hopefully this helps someone else with making a decision between products.

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This air purifier surpassed expectation. We've had others, including the Sharper Image nightmare of a purifier that was over $400 and died within a year.. So it was with hesitation that we ordered this… unit and could not be happier. I too am surprised by the previous reviewer's comment that he has to clean it every day or so, I wonder if he has something in his house (i.e. smoke/lots of pets?) that might overload a unit. We have two cats and a large home and this purifier works wonders. I have only had to clean it once or twice a month and the occasional snap, crackle and pop are just reminders when it's time. We intend to buy more.

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I bought a couple of these last year for I have some health problems that require me to be in a clean air environment. These have been great they really do a good job I leave mine on highest speed all the… time which is noisy but when it comes to breathing fresh air this is well worth it. It does make some snapping sounds just before you need to clean it. This just lets me know that they need cleaning. I clean my cells with Clorox clean up cleaner I just squirt them then use hot water and the job is done. the only thing is that when it comes to drying the cell before using it it takes a while but this is my only complaint

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