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All-in-One Printers: Expert and User Reviews

By: Tara Tuckwiller on June 29, 2017

In this report

All-in-One Printers: Ratings of Sources

Editors of ConsumerReports.org, Not Dated
Credibility:

ConsumerReports.org exhaustively tests 102 all-in-one printers and scores their photo, text, graphics, scan and copy quality, as well as text speed, power use, versatility, convenience and maintenance ink use. Editors also calculate monthly ink costs before picking best buys. Users are invited to add comments, and some printers have amassed dozens of user reviews. Each printer gets a short write-up, where editors discuss details like ease of scanning and networking. Editors also rate brand reliability, based on data from more than 37,000 subscribers.

Editors of ComputerShopper.com, As of June 2017
Credibility:

ComputerShopper.com thoroughly tests all-in-one printers and picks the best buys. Editors judge the printers' speed, quality, features and more. Printers get star ratings, so it's fairly easy to compare models -- although not as easy as at ConsumerReports.org, with its handy ratings chart.

Editors of PCMag.com, As of June 2017
Credibility:

PCMag.com regularly reviews all-in-one printers. Reviewers do an excellent job of comparing and reporting relative speeds complete with comparison charts, but we'd like to see direct comparisons of print quality as well. The best models earn an Editors' Choice rating.

Eric Butterfield and Avram Piltch, May 16, 2017
Credibility:

TomsGuide.com regularly tests all-in-one printers. Editors time print, scan and copy speeds, scrutinize photo prints and estimate cost of ownership. Each printer is rated on a scale of one to 10 and gets a concise, well-illustrated review. Editors name one overall winner, plus favorites in various categories (best budget inkjet, best for photos, etc.). This is a helpful test; we only wish the site reviewed more printers.

Ben Keough, Updated Sept. 12, 2016
Credibility:

TheWirecutter.com tests a handful of all-in-one printers. Each must fit narrow criteria: price between $150 and $200 (which tester Ben Keough considers good for the average buyer), with duplex printing, an automatic document feeder and a black-and-white print cost of 2 cents per page or less. After testing how easy the printers are to set up and use, print quality and speed (text, color graphics and photos), scanning ability and paper handling, Keough names a top pick and three alternate choices -- all from HP.

Ben Keough and Liam McCabe, Dec. 14, 2016
Credibility:

Using similar criteria, TheWirecutter.com tests a few laser printers -- including three black-and-white laser all-in-one printers. A Samsung wins; it proves easier to install and prints better-looking text and graphics than competitors from Canon and Brother.

Contributors to Staples.com, As of June 2017
Credibility:

Staples.com sells lots of all-in-one printer models, including some that attract hundreds of customer reviews. Staples.com doesn't censor users posting negative reviews, and plenty can be found.

Contributors to BHPhotoVideo.com, As of June 2017
Credibility:

This retail photo and electronics site sells a wide range of photo-centric printers -- including all-in-one photo printers -- and draws hundreds of customer reviews for the most popular ones. This is a great place to check owner feedback if you plan to print photos with your printer.

Contributors to Amazon.com, As of June 2017
Credibility:

Amazon sells all-in-one printers from most major brands. Some multifunction printers have hundreds and even thousands of reviews, others only a handful. The review page for each MFP includes a box that contrasts the most helpful positive and negative reviews, and that can be useful.

Contributors to BestBuy.com, As of June 2017
Credibility:

BestBuy.com also sells printers from most of the major brands, and the site attracts thousands of customer reviews. Each review includes a star rating and a "Would you recommend this to a friend?" rating. You can easily sort printers by type and rating to find the best ones.

Ben Z. Gottesman, July 19, 2016
Credibility:

PCMag.com conducts annual surveys of its subscribers. Readers rate printer brands (though not individual models) on their reliability, tech support and frequency of repair. They also say how likely they would be to recommend the brand to others. Brother wins for the eighth straight year. Samsung earns an honorable mention.

Editors of ConsumerReports.org, June 2013
Credibility:

In this free but now older article, ConsumerReports.org reports that buyers often won't get as much mileage out of an ink cartridge as professional testers do. Editors run a real-world test -- printing just a couple of pages, every other day or so, and shutting off the printer between uses -- and find that only Brother printers are "consistently frugal with ink."

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