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Tike Tech CityX3 Swivel Twin

*Est. $550
Reviewed
December 2011
by ConsumerSearch
Tike Tech CityX3 Swivel Twin

A full-featured, side-by-side double stroller that suffers from significant quality and customer service issues.

Pros
  • Large dual canopies
  • Roomy seats
  • Highly maneuverable
  • Comfortable
  • Easy to push
Cons
  • Quality issues
  • Poor customer service
  • Need two hands to put seatback upright
  • No built-in locking mechanism when folded
Where to Buy
 

Reviews of the Tike Tech CityX3 Swivel Twin are mixed. Experts like its comfort features and say it's a great all-terrain stroller. Owners say those things are true, but it also suffers from many quality issues, including the frame coming apart, wheels falling off, and the seats sagging after just a few weeks or months of use. Those who report problems say customer service is unresponsive: No one returns phone calls, and email answers are often incomplete or unclear. The CityX3 Swivel Twin definitely doesn't get the high praise of its single-seat sibling, and it's not even a true twin stroller because it accepts only one car seat (both seats recline flat for newborns.) If you can spend this much for a double stroller and need a true twin, the Baby Jogger City Mini Double may be a better choice.

The only expert review we found of the Tike Tech CityX3 Swivel Twin is from Hollie Schultz at BabyGizmo.com, who tests strollers with actual children but gives no insight into durability with long-term use. BabyBargains.com discusses the Tike Tech brand, but while it appears very outdated -- it even lists an old web address -- it addresses quality issues that seem relevant here. We found user reviews at Amazon.com and Buzzillions.com that provide feedback on quality and customer service issues.

Where To Buy
Tike Tech Double City X3 Swivel Stroller, Classic Black

 (24 reviews)
Buy new: $549.99 $399.99   2 New from $399.99

In Stock. Eligible for FREE Super Saver Shipping

 

Our Sources

1. BabyGizmo.com

Hollie Schultz shows off the features on the Tike Tech CityX3 Swivel Twin. Her video review includes a man jogging with the stroller, although she notes that the CityX3 isn't a jogger.

Review: BabyGizmo Tike Tech CX3 Twin Stroller Review, Hollie Schultz, Aug. 17, 2009

2. Baby Bargains

This is the website for "Baby Bargains," the popular baby gear book by Denise and Alan Fields that offers practical shopping advice. In the bonus material section, the authors discuss brands that didn't fit into their book, including Tike Tech. The CityX3 Swivel Twin isn't specifically mentioned and the review seems outdated.

Review: Bonus Material: Extra and Archived Stroller Reviews, Denise and Alan Fields, Not Dated

3. Buzzillions.com

The Tike Tech CityX3 Swivel Twin rates 4.1 stars out of 5 in nearly 30 reviews. Owners complain of quality issues, difficulty in folding and poor response from customer service. Others say the stroller is very comfortable and easy to push.

Review: Tike Tech City X3 Swivel Double Stroller, Contributors to Buzzillions.com, As of Dec. 2011

4. Amazon.com

Owners give the Tike Tech CityX3 Swivel Twin 3.1 stars out of 5 in nearly 10 reviews. They say the stroller is comfortable, but grumble about quality issues and poor customer service.

Review: Tike Tech Double City X3 Swivel Stroller, Contributors to Amazon.com, As of Dec. 2011

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