Symantec has made significant design changes to their Norton software in recent years. Reviewers say Norton AntiVirus 2010, like the 2009 version, dispels Norton's reputation for bloated software. As a result, user reviews now contain fewer complaints about resource drain and software incompatibility, although some owners remain upset about Symantec's subscription pricing policies and technical support.
Most reviewers say Norton has a simple and intuitive interface, and it does very well in every available independent lab test for virus detection. G Data Antivirus 2010 (Discontinued) does very slightly better in overall effectiveness in the latest round of tests, but some say the interface is too complex for beginners. Security experts recommend anti-spyware and firewall programs in addition to virus detection software. One option is to get an all-inclusive suite like Norton Internet Security 2010 (Discontinued), which also comes with three licenses for installation on multiple computers.
We found good reviews of Norton AntiVirus 2010 at Download.com, AntiVirusWare.com and PC World, where reviewers balance lab results with impressions of hands-on usability. Download.com also has a number of user reviews but most are for the 2009 version. We found more substantial user feedback from owners at Amazon.com.
Download.com's Seth Rosenblatt reviews Norton AntiVirus 2010. He gives the program 5 stars, noting improvements on the well-received 2009 version, such as a new behavioral detection engine, and a longer trial period. But Rosenblatt also points out that it has only one user license (versions with more licenses are also available), and that the standalone Norton AntiVirus 2010 lacks some of the advanced firewall and parental controls found in Norton Internet Security 2010.
Review: Norton AntiVirus 2010 17.0, Seth Rosenblatt, Sept. 16, 2009
2. PC World
PC World ranks Norton AntiVirus 2010 second overall in its round-up of antivirus software, just behind G Data's Antivirus 2010. In this review of the Norton program, Erik Larkin says protection is good (though not the best), as is its deletion of malware that's already present. But Larkin finds that the user interface and features are where the program really shines.
Review: Symantec Norton AntiVirus 2010, Erik Larkin, Nov. 23, 2009
AntiVirusWare.com names Norton AntiVirus 2010 the best antivirus program of the year, giving it the only "excellent" rating in its round-up of similar products. This review shows how Norton AntiVirus performs in independent lab tests for virus detection, and in AntiVirusWare.com's own performance tests for system resource usage and speed. Customer support is the only area that doesn't score at the top of the range, though it's noted that Norton's support has improved considerably in recent years.
Review: Norton AntiVirus 2010, Editors of AntiVirusWare.com
Amazon.com has accumulated a small but growing handful of user reviews for Norton AntiVirus 2010 to date. The average score isn't particularly impressive, though notably more give it a good rating as opposed to those who don't. Those who give Norton AntiVirus 2010 a poor score complain about the yearly renewal fees and poor technical support.
Review: Norton AntiVirus 2010, Contributors to Amazon.com