Reviewers say Easy Feet is one of those products that should be easy to like -- in theory. It's a sandal-shaped, plastic gizmo packed with over a thousand bristles and a pumice stone on the heel. Using suction cups, Easy Feet is supposed to adhere to the bottom of your tub or the side of your bathroom wall, allowing you to stick your foot in during your shower or bath without having to bend over. A few back-and-forth rubs, and voila! Your feet are clean.
In reality, reviews indicate that Easy Feet falls short of most users' expectations. Most of the owners posting to Amazon.com, HSN.com, Viewpoints.com and other sites complain that Easy Feet's suction cups are ineffective, so the product slides all over the tub surface. A test of Easy Feet by a TV news reporter in Missouri reaches the same conclusion; neither of the local women asked to try this product could get it to adhere to their tubs, and the reporter adds that "this thing looks nothing like the commercial, definitely disappointing my testers." The one promising review we found comes from Idaho TV station KIFI. Two local spa owners initially have a hard time getting Easy Feet to stick, but it stays in place as long as they don't apply too much pressure when using it. When the product doesn't slide around, reviewers say, Easy Feet works as advertised.
But overall, consumers are disappointed in Easy Feet. In addition to the several negative reviews we found, numerous consumers posting to the AsSeenOnTVOnSale.com website recount their experiences with overcharging, inflated shipping charges, and other marketing shenanigans when ordering from Easy Feet's toll-free number.
1. KFVS (Cape Girardeau, Mo.)
A TV news reporter asks a couple of local women to try Easy Feet; neither has any success getting this product to adhere to the floor of their tubs. Reviewer Lauren Keith concludes: "The bristles are very cheap and fray easily. The sandal slips and slides. This thing looks nothing like the commercial, definitely disappointing my testers."
Review: Easy Feet: Does it Work?, Lauren Keith, March 1, 2011
The 20 or so owners posting here give Easy Feet mixed reviews; many say they like the idea of this product better than the execution. The most common complaint is that Easy Feet's suction cups don't work very well, making it hard to anchor the product to the floor of your tub.
Review: Easy Feet, Contributors to Amazon.com
Of the half-dozen or so owners posting here, a majority says Easy Feet doesn't adhere well to their tub. As at Amazon.com, users seem to be more impressed with the idea of this product than with the actual thing.
Review: As Seen on TV Easy Feet Reviews, Contributors to Viewpoints.com
The users at HSN give Easy Feet a middling average score of with 3.6 out of 5 stars. As other reviewers have indicated, users complain that Easy Feet just don't stick to the tub floor as advertised. Others also noted that the bristles are very rough on their feet. Another interesting comment is that it was difficult to produce the abundant soapsuds that are indicated in the commercial.
Review: Easy Feet Foot Cleaner and Massager 2-piece Set, Contributors to HSN.com
5. KIFI (Idaho Falls, Idaho)
Reporter Tommy Noel brings Easy Feet to the owners of the Retreat Day Spa and lets them test it. Initially, it does not stick to the floor of the pedicure tub and it also slips a lot on the granite floor. Finally, both women take the product into the shower where they give it a try without any running water. Both women find it works best when less pressure is applied. Once getting it to stay in place, tester Kim Wolfley says, "The bristles are really soft, but they're stiff enough to do some work… I would want to use it everyday."
Review: Easy Feet, Tommy Noel, Feb. 1, 2011
6. WNDU (South Bend, Ind.)
This review also refers to problems with Easy Feet adhering to surfaces. The tester concludes that while it did stick to glass, there was an issue making it stay on the ceramic tile.
Review: ASOTV: Easy Feet, Terry McFadden, April 12, 2011
Very few of the reviewers posting here have anything to say (good or bad) about how Easy Feet actually works; rather, there are numerous complaints about overcharging, inflated shipping charges, and other marketing hijinks. One user says she was sent six Easy Feet when she ordered just one, incurring $55 in shipping charges and a $20 return charge.
Review: Easy Feet, Contributors to AsSeenOnTVOnSale.com
The Facial Flex Ultra is a plastic appliance that you stick in your mouth and manipulate with your lips in order to firm up sagging jowl lines and eradicate wrinkles. According to its website, an eight-week study showed that using the Facial Flex for four minutes a day results in facial muscles being strengthened by 250 percent and skin firmness improved by 32 percent. These results, the manufacturers say, have been documented in two publications, The Journal of the Society of Investigative Dermatology and The Journal of Geriatric Dermatology.
While the overwhelming majority of Facial Flex user reviews are positive, the ones that aren't do raise some rather serious concerns. On some message boards, reviewers claim to be either deliriously happy with the results -- which they compare to having a nonsurgical face-lift -- or furious because they feel that they've developed lip lines and jowl sagginess after use. The latter users are in the decided minority, but are still adamant that their problems started after they tried the Facial Flex.
Despite the concerns raised by a few, it seems that, given the number of reviews posted online, a lot of consumers are willing to put their money where their mouth is, so to speak. QVC.com customers give the Facial Flex a relatively high rating, with users calling it a "personal trainer for your face and neck" and "fountain of youth tool," while saying that they wouldn't be caught without it in their daily health regimen. But again, several users mention that after using the Facial Flex, they got lip lines or noticed additional sagginess around their mouth and jaw.
These users speculate that the Facial Flex may not benefit middle-aged users because their skin has less collagen than younger people. However, these comments aren't backed by scientific data, so it's hard to test the validity of this theory without clinical trials. According to the product's user manual, those who have had facial procedures or with temporomandibular joint (TMJ) syndrome should not use the product without consulting their physician.
Users posting reviews at health and beauty website Folica.com report mixed results as well. While the majority say that they've noticed that their skin is firmer and more toned, several say that the Facial Flex hasn't worked for them, and a few mention that their lines have actually gotten deeper. Yet overall, the vast majority of posters rave about the results.
Out of a whopping 240-plus user reviews, QVC.com customers give the Facial Flex a rating of 4.2 out of a 5, saying that they use it as part of their daily health regimen. However, several mention that they developed lip lines and additional sagginess around their mouth and jaw after using the Facial Flex, and some speculate that it may not work as well for middle-aged users, whose skin is less elastic than younger persons. Many users also reference the manual for the Facial Flex, which notes that individuals who have recently had facial surgery should consult their doctor before using the product.
Review: Facial Flex Facial Exercise and Toning Kit, Contributors to QVC.com
In a total of 80-plus user reviews, sentiments are mixed. The vast majority rave about the results and say that they've noticed firmer, more youthful skin since using the Facial Flex. However, a number of dissatisfied contributors say that they've not recognized any change, and a few mention that using the Facial Flex has actually caused them to have more -- or deeper -- wrinkles than before.
Review: Facial-Flex Ultra Facial Exercise and Toning System, Contributors to Folica.com
If you can wade through the obvious spoof reviews, it's worth noting that most Amazon users seem to get good results with the Facial Flex. However, one contributor says that you shouldn't use it if you have TMJ syndrome, and another says that the plastic device breaks easily.
Review: Facial-Flex Facial Exercise System, Contributors to Amazon.com
The user forum on this site has an interesting message thread where posters compare their experiences and express their concerns about using Facial Flex. Overall, those who have used the device report positive results.
Review: Facial Flex for Firming and Lifting: Forum Thread, Contributors to EssentialDaySpa.com
Nicki Zevola, a beauty blogger and dermatology student, admits that she hasn't used Facial Flex but gives in-depth scientific analysis, citing studies in major medical journals, for why it may or may not work for some users. Her verdict: Try it if you want to, but proceed with caution.
Review: Product Review: Facial Flex, Nicki Zevola, Feb. 22, 2008
HeelTastic is a skincare lotion that claims to heal cracked heels quickly, thanks to antifungal ingredients, including natural neem and karanja oils. It can also be used to soften rough, dry skin on the elbows and knees. Ads claim that applying HeelTastic involves no mess because it rolls on easily.
Most reviewers say that HeelTastic works, but we did find some complaints about a greasy feel and strong medicinal odor. The infomercial shows a woman applying it just before donning sandals. However, reviewers note that HeelTastic leaves skin feeling greasy and slippery and needs time to absorb. Some users suggest that it's best to apply HeelTastic at bedtime, wearing socks to keep it off the sheets.
We also found quite a few complaints regarding orders that were placed by phone or online. Because fraudulent charges and poor customer service are a concern among consumers, you should purchase the product from a local retailer rather than through the official website.
The Internet is loaded with affiliate sites for HeelTastic, reviews for which sound more like advertisements. We ignored these sites and instead found the most objective review at TV station KFVS (Cape Girardeau, Mo.), though the review is based primarily on use by only one tester. At Amazon.com, more than 75 users weigh in on the pros and cons of HeelTastic. We also found reviews at Viewpoints.com and AssociatedContent.com. The Better Business Bureau of New Jersey evaluates and rates the business practices of Telebrands, the main distributor of HeelTastic by phone order, and consumers publish specific complaints at PissedConsumer.com and RipoffReport.com. The main active ingredient, dimethicone, is identified at WellnessStars.com and evaluated by the International Journal of Toxicology.
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1. KFVS (Cape Girardeau, Mo.)
Tester Patty Smith and journalist Lauren Keith give HeelTastic a grade of C, saying it's no more effective than less expensive lotions and leaves a greasy sensation like that of Vaseline. Two readers comment, saying say they've found it more effective than other lotions they've tried.
Review: Heel Tastic: Does it Work?, Lauren Keith, Jan. 13, 2010
More than 75 owners review HeelTastic here, giving it an overall rating of 4 stars out of 5. The most common complaint is about the scent, which bothers some people more than others. The middling reviews say it's "just okay," not a terrific solution for their cracked heels.
Review: Heeltastic Intensive Heel Therapy 2 oz (57 g), Contributors to Amazon.com
3. Better Business Bureau of New Jersey
The Better Business Bureau gives Telebrands, the distributor of HeelTastic (and dozens of other products), a rating of A-minus. Telebrands loses some points because of reported delays in responding to customer complaints. A list of complaints shows that most have to do with refunds, followed by issues with advertising, delivery and billing.
Review: Telebrands, Editors of Better Business Bureau of New Jersey
About 20 owners of HeelTastic give in an average score of 3.61 stars out of 5. Although a few think it smells great, some don't like the fragrance at all. As for how well it works, opinions are very polarized.
Review: HeelTastic Intensive Heel Therapy Reviews, Contributors to Viewpoints.com
This anonymous review does include a test of HeelTastic on the poster's cracked and dry elbow skin. The results are excellent and the reviewer recommends the product. The reviewer feels it penetrates well and the results last for quite a while, saying "my skin was pretty lush after a week."
Review: Heel Tastic Review, Anonymous, Oct. 12, 2009
There are more than a dozen complaints posted here for HeelTastic. Some complain about backorders and unexpected charges to their credit card. Others say the product just doesn't work that well. Several users say they'd feel more comfortable using the product if it included a list of ingredients.
Review: Heeltastic, Contributors to PissedConsumer.com
7. Ripoff Report.com
About a half-dozen consumers complain about severe customer service problems after purchasing HeelTastic either by phone or online. The complaints involve unauthorized charges for products that they never ordered.
Review: Heeltastic RipOffReport, Contributors to RipOffReport.com
Although this site features an ad for HeelTastic and the affiliation isn't clear, among the comments is a helpful (though unofficial) list of the ingredients, with 1 percent dimethicone as the active ingredient. The inactive ingredients, which include no petroleum products, are coconut oil, soybean wax, beeswax, carnauba wax and a blend of essential oils.
Review: Heel Tastic Review -- Where to Buy Heeltastic?, Editors of WellnessStarts.com
9. International Journal of Toxicology
The use of dimethicone (the active ingredient in HeelTastic) in cosmetic preparations is deemed generally safe by the American College of Toxicology.
Review: Final Report on the Safety Assessment of Stearoxy Dimethicone, Dimethicone…., American College of Toxicology, June 2003
Effective and easy. Most reviewers agree the Ped Egg works well and is cheaper than having a pedicure; it is faster than using a pumice stone, which requires soaking feet first, or an emery board. The main drawback is mess. Contrary to the ads, users say, not all the dead skin it removes is captured inside the Ped Egg. Some reviewers also say that while the Ped Egg is painless, overuse can result in tenderness that causes calluses to form. Also worth noting: The manufacturer warns that the Ped Egg should not be used by diabetics.
We found the best reviews of the Ped Egg at MSNBC.com, which consults a podiatrist ; KCBD (Lubbock, Tex.), where testing is conducted by a pedicurist; and KFVS (Cape Girardeau, Mo.), whose test is done by three reporters. We found the largest number of user reviews at Amazon.com, where almost 600 owners comment on the Ped Egg and about 120 rate the blade refills. We also found several user-written reviews of the Ped Egg at Drugstore.com, Walgreens.com and Epinions.com, plus a video review at DoesItReallyWork.org.
Our health and beauty editor, Gina Colonette, can attest to the Ped Egg's good performance as well: "I was surprised at how much dead skin came off of my foot without having to soak." Although her foot didn't feel noticeably softer after use, it looked less dry. "I would definitely need to use a thick cream after using the Ped Egg to get super-soft feet," she says.
No soaking. The Ped Egg is an egg-shaped foot file designed to remove calluses. The shavings are captured in a storage compartment that doubles as an ergonomic handle. The Ped Egg comes apart when you're ready to discard the shavings. The file contains more than 135 stainless-steel blades that scrape off rough skin as you move the file back and forth over your foot. Very little effort is needed, users say, although it may take some care to remove calluses evenly. "Lots of stuff comes off even with the lightest motions," says Colonette. "I have a high arch, so it was difficult to reach all of that area."
Iffy replacement blades. With regular use, replacement blades eventually will be needed. While the Ped Egg itself earns good reviews, users are less satisfied with the replacement blades. We read a number of complaints about poor quality control, blades not fitting or not working properly. The replacement blade that comes with the product seems to work just as well as the original, however, based on feedback we read.
Buy in stores. As often is the case with As Seen On TV products, ordering a Ped Egg directly from the infomercial can result in extra fees and customer-service issues, as owners attest. The safest bet is to purchase the Ped Egg from a reliable retailer with a flexible return policy.
Review Credibility: Very Good Health correspondent Diane Mapes tries the Ped Egg on her own feet, reporting that although some dust does escape from the container, the tool is a winner.
Review: PedEgg Sweeps Us Off Our Feet, Diane Mapes, May 22, 2008
2. KCBD (Lubbock, TX)
Review Credibility: Very Good This brief review earns credibility because the Ped Egg is tested by a professional pedicurist, who concludes that it works well -- as long as it's used on dry skin. She sees visible improvement on a very rough foot after about seven minutes of use.
Review: The Ped-Egg: Does It Work?, Editors of KCBD, March 26, 2008
3. KFVS (Cape Girardeau, Mo.)
Review Credibility: Very Good This review includes a four-minute video, showing three women trying the Ped Egg on their own feet and then testing to see if it's really gentle enough to rub on a balloon. The Ped Egg proves gentle and effective, earning an overall grade of B because it's not completely mess-free.
Review: Ped Egg: Does It Work?, Lauren Keith, March 26, 2008
Review Credibility: Very Good About two-thirds of the nearly 600 users reviewing the Ped Egg on Amazon.com are satisfied, rating it 4 or 5 on a 5-point scale. Most say it works fine, while others complain the blades were too dull, or that it left a mess or made their skin worse.
Review: Ped Egg Pedicure Foot File, Contributors to Amazon.com, As of March 2013
Review Credibility: Very Good The Ped Egg earns a 4-star rating (out of 5) from about 150 users reviewing it here. Most say it works fine, but some users complain that it can be hard to open the Ped Egg to discard the shavings.
Review: Ped Egg Pro Pedicure Foot File, Contributors to Drugstore.com, As of March 2013
Review Credibility: Good More than 65 users give the Ped Egg a near-perfect average rating, saying it's easy to use. Most prefer it to using a pumice stone.
Review: Ped Egg Ultimate Foot File, Contributors to Walgreens.com, As of March 2013
Review Credibility: Good Thirty-one users review the Ped Egg, giving it an average rating of 4 on a 5-point scale. They have mixed experiences with the replacement blades.
Review: As Seen on TV PedEgg MC12 Ped Egg Pedicure Foot File, Contributors to Epinions.com, As of March 2013
Review Credibility: Good The Ped Egg earns 4 stars (out of 5) in this review, losing one star for not capturing all the skin dust it shaves off. The review includes a video showing the author testing the Ped Egg on his own foot, concluding it is effective and pain-free.
Review: Does the Ped Egg Really Work?, Vince Bognot, Not dated