
The Garry Ultra Light is an upright vacuum that's advertised as having 40 percent more suction power than much more expensive vacs (see our report on vacuum cleaners and stick vacuums for better options). Other advantages, compared with other lightweight uprights, include built-in lights and onboard tools for vacuuming upholstery, plus a lifetime warranty and free replacement bags for life. However, we discovered plenty of reasons to pass on this vacuum cleaner.
Video ads show the Garry Ultra Light vacuuming up all kinds of dirt and debris sprinkled onto carpet, including cereal, candy, grass, garden soil and pet hair. Third-party tests, however, show that performance is poor when vacuuming dirt that's been ground in -- more typical of actual cleaning situations. The suction through the accessories is also very poor.
More deceptively, the 9-pound advertised weight turns out not to include the hose, onboard tools, or even the cord when wrapped around the handle. The total actual weight is over 11.5 pounds.
Reviews also note that the "free" bags entail a shipping charge and an automatic subscription, so they aren't exactly free. Even so, the total cost is still reasonable (as long as the company stays in business). The unlimited repair warranty is more problematic; products must be sent back to the manufacturer, requiring owners to pay high shipping costs. Owners report other customer service problems as well; for example, some had difficulty obtaining replacement bags.
In performance tests, the Garry does vacuum pet hair well, and the hypoallergenic bags minimize emissions. The main drawback, in addition to poor performance on carpet, is the apparent fragility of the motor. We found many complaints on HSN.com, Amazon.com and other sites of early breakdowns. The bottom line? If you need to vacuum bare floors, consider a lightweight and less expensive stick vacuum. And for carpets, there are definitely better choices in this price range.
We found the best comparison tests of the Garry Ultra Light vacuum cleaner at ConsumerReports.org. The full report, available only to subscribers, ranks this vacuum in relation to other upright vacuum cleaners. ConsumerReports.org's blog -- available to nonsubscribers -- summarizes test results of the Garry vacuum, and a video clip shows how it was tested. The Carpet and Rug Institute also tests the Garry vacuum, but only on carpet. We found the most owner-written reviews and ratings at AsSeenOnTVChallenge.com and at HSN.com, plus a handful at Amazon.com and a long discussion at AbbysGuide.com.
Our Sources
1. ConsumerReports.org
This blog post reports on objective tests of the Garry ultra light vacuum. Editors are impressed with the vacuum's low emissions and ability to pick up pet hair and clean bare floors. The article also analyzes the long-term economics of the company's offer of free bags and repairs vs. shipping costs, which they deem reasonable. The Gary Ultra Light is compared with over 50 other upright vacuum cleaners in a report available only to subscribers.
Review: The Garry Upright Vacuum is a Lightweight . . . in More Ways than One, Editors of ConsumerReports.org, Sept. 15, 2009
2. ConsumerReports.org
In this video clip, editors check the Garry Ultra Light vacuum's weight, finding that to bring it from 11.63 pounds down to the advertised 9 pounds requires removing the tools, hose, and unwrapping the cord.
Review: Garry Vacuum Claim Check, Editors of ConsumerReports.org, Oct. 7, 2009
3. KFSN-TV (Fresno)
This TV clip shows how ConsumerReports.org tests upright vacuum cleaners by not only sprinkling a carpet with talcum powder and sand, but also grinding it in before using the vacuum. Consumer Reports editor John Galeotafiore ranks the Garry in relation to about four dozen other light upright vacs, and says, "The Garry Ultralight actually was the worst at carpet cleaning."
Review: ABC Action News: The Quest to Find the Hardest Working and Lightest Vacuum, Christine Park, Oct. 4, 2009
4. Carpet and Rug Institute
Based on tests of cleaning ability on carpet, the Carpet and Rug Institute gives the Garry Ultra Light vacuum its Silver award for residential use. This means that it doesn't harm carpet texture, and removes 50 percent to 54 percent of the soil, and emits less than 100 ug/m3 (micrograms per cubic meter of air) of dust particles.
Review: Garry Ultralight Vacuum, Editors of Carpet and Rug Institute
5. AsSeenonTVChallenge.com
The 10-minute commercial shown on this site looks convincing, but of the approximately 20 people reviewing the Garry Ultra Light vacuum here, all but one criticize it as a poor performer or a scam due to the high return shipping costs.
Review: The Garry Vacuum is the Latest Vacuum to Enter the Crowded 'As Seen On TV' Vacuum Market, Contributors to AsSeenonTVChallenge.com
6. HSN.com
More than two dozen owners review the Garry Ultra Light Vacuum that comes with a steam mop, giving it very mixed ratings. Satisfied users praise its light weight, easy maneuverability and good suction. Complaints include noise, breakdowns, rug damage, difficulty in buying bags and poor customer service. None of the owners seem happy with the steam mop.
Review: Garry Ultra Light Vacuum with Steam Mop, Contributors to HSN.com
7. Amazon.com
Amazon.com no longer sells the Garry Ultra Light vacuum, and only three owners review it. All three give it the lowest possible rating, complaining about noise, fragility, poor performance on carpet, and the cost of shipping it back for repair.
Review: Garry Ultralight Vacuum, Contributors to Amazon.com
8. Abby'sGuide.com
This long discussion of the Garry Ultra Light vacuum includes nearly 100 mostly skeptical comments. Many contributors agree that ultralight vacuums use such small motors that it's unrealistic to expect good suction through accessories. Only one comment appears to be from an actual owner, who complains about both poor results and poor customer service.
Review: Garry Ultra Light Upright Vacuum, Contributors to Abbys Guide.com

The Glass Wizard is a tool for cleaning glass that has a swiveling, wedge-shaped, flexible foam head for getting into corners. The head is designed to be covered with one of the two machine-washable, reversible bonnets provided. A mesh "grime-buster bonnet" -- intended for heavy-duty cleaning -- is also included, along with a spray bottle that you can fill with either water or glass cleaner. The handle is about 18 inches long, and it's covered with soft foam for comfort. You can use it with a standard extension handle for a longer reach. The contraption is similar to the Windshield Wonder, another as-seen-on-TV cleaning tool.
Reviews are mixed when it comes to whether or not the Glass Wizard cleans better than -- or even as well as -- a regular cleaning solution plus rags or paper towels. Reviewers agree, though, that attaching a cover to the head is a tricky, tedious process. Two reviewers also note that it can be hard to apply pressure except right where the handle backs the pivoting head.
Reviewers do like the way the Glass Wizard reaches into tight places, and using it with an extension handle makes cleaning hard-to-reach windows easier. If you have trouble reaching or bending, the 18-inch handle might make the Glass Wizard a worthwhile buy.
We found the most recent video review of the Glass Wizard at StarReviews.com, which rates it after trying it on a bathroom mirror and on a sliding-glass door. Several TV stations put the Glass Wizard to the test. An enthusiastic review at KLTV (Tyler, Tex.) is the most recent, but WTXF (Philadelphia) provides a more balanced review with specific pros and cons. The Glass Wizard gets much lower grades in two tests at news stations WBAL (Baltimore) and WFVS (Cape Girardeau, Mo.). The review at AsSeenOnTVCritic.com seems critical but fair, while a handful of owners give the Glass Wizard mixed reviews at Amazon.com.
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Our Sources
1. StarReviews.com
This detailed video review posted on YouTube tests the Glass Wizard on a bathroom mirror and a sliding-glass door, using a regular glass-cleaning spray. The results are streak-free, but the main advantage is the ease of cleaning along edges, in tight places and in corners -- without much stretching or bending. The reviewer gives the Glass Wizard 4 stars out of a possible 6; it loses points because the bonnet is so hard to attach, and because it doesn't seem to clean any better than other products, just faster.
Review: Glass Wizard Review, "Dan", Nov. 29, 2009
2. KLTV (Tyler, Texas)
Tests here confirm that the Glass Wizard does everything that it claims to. The grime-buster cover removes sticky candy and handprints well; then the microfiber cover finishes the cleaning job. Reviewer Joe Terrell says the head is easy to maneuver on glass and reaches corners well, even on windshields.
Review: Glass Wizard: "Does It Work?", Joe Terrell, Feb 2, 2005, updated April 7, 2009
3. WTXF (Philadelphia)
This three-minute video shows tests of the Glass Wizard (with plain water on the microfiber bonnet) on car windows, including the inside of a windshield, as well as on a large indoor office window. The tester judges it a good deal for occasional use, since it minimizes streaks and reaches well. However, he finds the cover hard to attach, and criticizes the way it's hard to apply pressure to edges, saying, "There's only pressure where the handle connects."
Review: Deal or Dud: Glass Wizard, Michelle Buckman
4. WBAL (Baltimore)
The Glass Wizard gets a thumbs-down with an overall grade of D, because tester Lisa Robinson has poor results when using it to clean the outside of her front door window. After using the mesh bonnet first and then the microfiber bonnet, it still leaves streaks and spots. Furthermore, she concludes that using the Glass Wizard takes more effort than using a paper towel and glass cleaner. The video review has been taken off the WBAL site, and it's not clear from the text whether or not Robinson used water or a glass cleaner with the Glass Wizard.
Review: Does It Work? Windows, Meet Glass Wizard, Lisa Robinson, Feb. 9, 2005
5. KFVS (Cape Girardeau, Mo.)
Reporter Amy Jacquin gives the Glass Wizard a grade of C-plus after testing it on a car windshield. She has a lot of trouble getting the bonnet on, then finds that the flat head on the Glass Wizard doesn't clean the curved windshield well. Jacquin has to use her hands to press down on the head itself, rather than holding it by the handle.
Review: Glass Wizard, Amy Jacquin, Sept. 22, 2004
6. AsSeenOnTVCritic.com
This brief review notes that a rag and some glass cleaner works just as well as the Glass Wizard. However, the Glass Wizard might be worth buying for use with an extension handle if you have windows that are hard to reach.
Review: Review: Glass Wizard, Editors of AsSeenOnTVCritic.com
7. Amazon.com
The Glass Wizard gets mixed reviews from the handful of owners rating it. One owner says it's great for cleaning high windows, but adds that the handle threads are flimsy and easily stripped when screwing it onto an extension handle. It's also tricky to get the bonnets attached unless they're wet first. Another owner says washing the covers with fabric softener ruins them, and they'll smudge glass afterward.
Review: Ontel Products GLW-MC12 Glass Wizard Glass Surface Cleaner, Contributors to Amazon.com

The Go Duster is a hand-held duster that spins automatically with the press of a switch. It's powered by four AA batteries (not included). The Go Duster is advertised as an alternative to rags and cloths because the duster head can be washed and dried after cleaning, then used again. The dusting head is made with long green fibers for attracting and holding dust, and the wand is skinny enough to get into tight spaces. The Go Duster has three interchangeable heads for different jobs, including a miniature head that's intended for delicate objects. The Go Duster also comes with a multi-surface cleaning spray that's supposed to make it more effective.
Overall, reviews of the Go Duster are mixed. We found a few positive reviews of the Go Duster saying it can be fun and fast to use, and especially good at cleaning hard-to-reach places. However, even enthusiastic reviewers from reliable sources, such as KCBD (Lubbock, Tex.), say it makes dust fly all around. More than a few users note that the Go Duster is not good for allergy-sufferers. Some owners reviewing the Go Duster at Amazon.com say that -- in addition to dust -- it also sprays its own green fibers around the room. This may be a quality-control issue, since not all reviewers mention this issue.
We found the most exhaustive tests of the Go Duster at KFVS (Cape Girardeau, Mo.), which also publishes a video of the testing process. The Go Duster is also tested at KCBD (Lubbock, Tex.) and by an editor at the Pittsburgh Post-Gazette. EZineArticles.com and CravingTech.com each offer a critical review based on hands-on testing. We found the most owner-written reviews and ratings at Amazon.com. There are two brief reviews at Buzzillions.com, but they lack detail.
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Our Sources
1. KFVS (Cape Girardeau, Mo.)
A viewer named Mary tests the Go Duster on pieces of furniture throughout her house, giving it a grade of F because it not only doesn't polish wood, it just spreads dust around. When it's tested on window blinds, it just closes them shut instead of cleaning them. After observing the testing, reporter Lauren Keith concludes by saying, "I wouldn't even use this like a light feather duster either. A rag or a feather duster is cheaper and would work better for that." A 3.5-minute video accompanies this article, showing the tests and their results.
Review: Go Duster: Does It Work?, Lauren Keith, Feb. 13, 2008
2. KCBD (Lubbock, TX)
The reviewer here is enthusiastic about the Go Duster and concludes that it works very well. After trying it on a variety of items, including blinds and a fan, she is very impressed. She doesn't seem to mind that it causes dust to fly everywhere -- including all over herself. In fact, she thinks the whirling dust is a testament to the Go Duster's cleaning power.
Review: The Go Duster: Does It Work?, Aug. 8, 2007
3. Pittsburgh Post-Gazette
Home editor Kevin Kirkland and his family test the Go Duster in their house. They give it a positive review because it's fast and fun and dusts fragile objects well. The only drawback noted is that the "lifetime" supply of cleaning spray actually gets used up fast.
Review: Tryout: Mr. Clean Power Multi-Surface Wipes, Go Duster and Cloud Duster Hand Wand, Kevin Kirkland, Sept. 29, 2007
4. EZineArticles.com
Reviewer Lee John notes some drawbacks that he encounters when using the Go Duster: He has to keep a thumb on the switch the whole time the Go Duster is being used, which is a strain on the hand and wrist. He warns to be careful when using it on ceiling fans and dangling objects, because the fast-spinning brush bristles could easily get stuck. Based on the amount of dust that's generated, John says this device is not ideal for allergy sufferers. Despite these warnings, he says the Go Duster works great at cleaning blinds, slats and other hard-to-reach areas.
Review: Do Not Buy Go Duster Until You Read This Article!, Lee John, Nov. 16, 2007
5. CravingTech.com
After testing the Go Duster, this reviewer concludes that it's worth more as a toy than as a dusting tool, since it flings dust all around (and can aggravate allergies). A video here shows the Go Duster being used to pet a cat.
Review: Go Duster Review, Michael Aulia, May 27, 2008
6. Amazon.com
Of the 20 or so owners that review the Go Duster here, a little over half are pleased with it, saying it works as advertised. However, nearly as many owners give it extremely low ratings, complaining that it just spreads dust around, that parts of the brush itself fly off, and in some cases, that it's so poorly made that it either doesn't rotate or spins oddly.
Review: Go Duster, Contributors to Amazon.com
7. Buzzillions.com
The two very brief reviews here, originally published at Walgreens.com, are enthusiastic but lacking in detail.
Review: Telebrands Motorized Go Duster Reviews, Contributors to Buzzillions.com

The Pitch: "Leaves your grill spotless and sanitary!"
April 2009. The Grill Daddy cleaning brush is advertised on TV as "the last grill-cleaning tool you'll ever need." All you do is pour water into the hollow handle, preheat your grill and start scrubbing. Water drips out from between the wire bristles, creating a steam-cleaning effect that washes away caked-on grime. Those who put the Grill Daddy to the test have mixed reactions, with most finding it to be a great cleaning solution, but others failing to see what makes it better than a regular grill brush.
Some people who buy the Grill Daddy say it easily brushes away all sorts of caked-on food and grease and can be used with one hand. Although the brush never seems to leave a grill spotless, it cleans well enough to satisfy most users. Other consumers, however, aren't as impressed with the Grill Daddy and say it doesn't clean a grill any better than water and a wire brush do. Other complaints are that the steam the Grill Daddy creates is too hot, which makes using it a challenge, and that the bristles sometimes fall out after using it.
Several professional sources conduct tests to see if the Grill Daddy cleaning brush works. A reporter for PopularMechanics.com tests the Grill Daddy and is happy with the results, saying it cleans more thoroughly than a regular brush. In a test for KLRT in Little Rock, Ark., however, users say the steam burned their hands and the grill doesn't get any cleaner than when cleaned with a regular brush. Reporters at KFVS in Cape Girardeau, Mo., and KCBD in Lubbock, Tex., both find the Grill Daddy easy to use. Meanwhile, customer reviews on InfomercialRatings.com are mixed. Some consumers are happy with the Grill Daddy results, while others fail to see what makes it better than a regular brush. Interestingly, none of the reviews we found mention whether the Grill Daddy actually sterilizes a grill (as mentioned in the ad), and we have no way of knowing how such a claim could be objectively measured.
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Our Sources
1. PopularMechanics.com
Harry Sawyers tries the Grill Daddy out on a dirty grill and finds that its steam-cleaning function works pretty well. The brush has a tendency to leak a bit before the valve is opened, but when used on the hot grill, it easily cleans off the caked-on grease. Sawyer also says that the bristles on the front of the Grill Daddy allow him to thoroughly clean in areas that a regular brush would have trouble reaching.
Review: Does the Grill Daddy Pro Work? As Seen on TV Lab Test, Harry Sawyers, April 10, 2009
2. KLRT (Little Rock, Ark.)
Kevin Kelly gives the Grill Daddy to some viewers who are avid outdoor cooks to test on their dirty grill. They have trouble using it, saying that the steam produced by the Grill Daddy is too hot and burns their hands (one of the testers describes the experience as "a painful cleaning"). Once done, the grill isn't any cleaner than it would be when cleaned with a regular wire brush, and they deem the Grill Daddy a dud.
Review: Deal or Dud: Grill Daddy, Kevin Kelly, Aug. 7, 2008
3. KFVS (Cape Girardeau, Mo.)
Lauren Keith tests the Grill Daddy with a local radio host on his overworked grill. They say it cleans the grill easily, even removing caked-on melted cheese. They also use the Grill Daddy on a charred grate from a meat smoker without preheating it, and it manages to remove most of the mess. It doesn't leave the grills sparkling clean, but they are clean enough to cook on, so the Grill Daddy gets an A-minus in this test. A video of the report accompanies this page.
Review: Grill Daddy: Does it Work?, Lauren Keith, May 20, 2008
4. InfomercialRatings.com
About a dozen consumers review the Grill Daddy on InfomercialRatings.com, and their reactions are mixed. Some find that it works just as advertised and does a great job of cleaning their grill. Others say that the Grill Daddy doesn't get their grill any cleaner than water and a regular brush do, and a few complain that the bristles easily fall out after using it.
Review: Grill Daddy Reviews and Ratings, Contributors to InfomercialRatings.com
5. KCBD (Lubbock, TX)
A station editor uses the Grill Daddy on a grill that has gone without a cleaning for a month. With very little effort, he easily cleans the grill, leading him to conclude that the Grill Daddy works.
Review: The Grill Daddy: Does It Work?, Editors of KCBD, Oct. 15, 2008

The Pitch: "Holds 12 times its weight in liquid"
April 2009. Based on its over-the-top infomercial, the ShamWow seems like the ultimate solution for cleaning up large spills and leaks. However, most users say that the ShamWow really isn't any better than a roll of paper towels. Some ShamWow fans love this infomercial product and claim that if used properly, it will indeed hold 12 times its weight in liquid, as advertised, but others aren't so sure.
The majority of customers who buy the ShamWow are impressed in reviews, with the most common complaint being that it doesn't really absorb liquid so much as smear it around. Those who tried using the ShamWow as a towel -- as some swimmers are said to do -- say that it works better in that capacity, but add that the material is a bit too rough on the skin for this use.
A reporter for a Little Rock, Ark., Fox affiliate tests the ShamWow during one of their regular "Deal or Dud" segments, and deems it an overall dud. A reporter for Popular Mechanics, meanwhile, finds that the ShamWow works fairly well, though he suggests keeping paper towels on hand to mop up what the ShamWow misses. Customer reviews on InfomercialRatings.com are a mixed bag, with users either loving or hating ShamWow's performance. Reviews on Amazon.com and MeasuredUp.com are more on the negative side, with most echoing the complaint that the ShamWow just doesn't absorb enough and isn't worth the cost.
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Our Sources
1. KLRT (Little Rock, Ark.)
Kevin Kelly tests the ShamWow to see if it really does everything it advertises. When using it to dry a wet tabletop, the ShamWow leaves behind a lot of water, and when used to sop up soda from carpet, it works only to a point, leaving plenty of soda underneath the carpet. One tester uses it as a towel after a swim and finds that it dries him thoroughly and quickly, but that wasn't enough to garner a positive review. Overall, Kelly rates the ShamWow as a dud, rather than a deal.
Review: Deal or Dud: ShamWow, Kevin Kelly, Sept. 4, 2008
2. PopularMechanics.com
Harry Sawyers tests the ShamWow to see if it does everything it claims: soaking soda out of carpet, cleaning a spill from a potted plant, wiping down kitchen counters and doubling as a bath mat and a towel. He says it works better as a bath mat and towel than it does at cleaning up messes, though it's a bit rough on the skin. When used to soak up spilled liquids, the ShamWow does a decent job, but doesn't fully dry the surfaces it is used on. Sawyer decides that the ShamWow works well enough, but suggests keeping paper towels on hand as a backup.
Review: Does the ShamWow Really Work? As Seen on TV Product Review, Harry Sawyers, Dec. 4, 2008
3. InfomercialRatings.com
More than 250 customers review the ShamWow on InfomercialRatings.com, and they either love it or hate it. Some claim that it works great for absorbing spills and leaks, while others say it merely pushes the liquid around rather than absorbing it. Several customers like using the ShamWow to wash their cars, but a couple who have done so say it scratched the paint.
Review: ShamWow Reviews and Ratings, Contributors to InfomercialRatings.com
4. Amazon.com
Out of more than two dozen Amazon.com customer reviews, most aren't very happy with the ShamWow and say it doesn't work for soaking up spills or as a towel. The few who like it say that the instructions need to be followed in order for it to work: The ShamWow should be damp before being used to soak up anything and it shouldn't be put in the dryer after being washed.
Review: ShamWow!, Contributors to Amazon.com
5. MeasuredUp.com
More than 15 customers review the ShamWow on MeasuredUp.com, and only a couple find that it works as advertised in the infomercial. Most say that it doesn't absorb well and just pushes liquids around.
Review: ShamWow Reviews, Contributors to MeasuredUp.com
6. PopularMechanics.com
After rival pitchman Billy Mays proclaims his Zorbeez absorbent towels to be better than the ShamWow on a radio program, Popular Mechanics editors decide to put the two products to the test. They assess how much each towel can absorb as well as drying time, using beer and melted snow. The ShamWow easily bests the Zorbeez, editors find.
Review: Shamwow vs. Zorbeez: Which Works Better? As Seen On TV Lab Test, Editors of PopularMechanics.com, Mar. 24, 2009

The Shark Navigator Lift-Away is advertised as the affordable alternative to a Dyson vacuum cleaner. It offers many of the same claims as Dyson: bagless cleanup, no loss of suction, swivel steering and anti-allergen technology. But where a Dyson can cost up to $500, you can get a Shark Navigator Lift-Away for about $200. This vacuum also features a detachable canister, allowing you to more easily use it on stairs or in cars.
Reviews for the Shark Navigator Lift-Away are overwhelmingly positive. Owners find that it delivers on every claim it makes, and pet owners are especially happy with how easily it picks up hair and fur. They frequently comment on how much smaller and more lightweight the Shark Navigator Lift-Away is compared to other vacuums, but how that doesn't seem to detract from its suction power. Of the small handful of less than glowing reviews, the most common complaints are that the power cord and attachment hose aren't long enough, and some find that the dirt cup is too small and has to be emptied frequently. Many also complain that the vacuum has a tendency to tip over.
Owners posting reviews to Walmart.com find the Shark Navigator Lift-Away effective and easy, but a few warn that it's not ideal for cleaning throw rugs, since the suction pulls up lighter rugs. Amazon.com reviewers also have many positive comments about the vacuum's ease of use, with some commenting on how quiet it is for such a powerful cleaner. Similarly, reviews on QVC.com and BedBathAndBeyond.com are extremely positive, and a few former Dyson owners even say that the Shark Navigator Lift-Away is the better option of the two.
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Our Sources
1. Walmart.com
More than 200 customers share their thoughts about the Shark Navigator Lift-Away here, and over 95 percent give it a positive review. Most find that it has great suction and is an ideal solution for those with pets to clean up after. A few reviewers warn that the vacuum isn't ideal for throw rugs, as it's difficult to roll onto it from regular flooring and the suction is a bit too much for flimsy rugs. Many cite its smaller size as being a great asset, as it makes fitting into hard-to-reach spaces easier. A small percentage of negative reviews say that the attachments are a bit awkward to use, the power cord is too short and the dirt cup needs emptying too often.
Review: Shark Navigator Lift-Away Bagless Upright Vacuum, Contributors to Walmart.com
2. Amazon.com
Of the more than 120 reviews at Amazon.com, only six give the Shark Navigator Lift-Away less than a 3-star rating. Most users are impressed with how lightweight and easily maneuverable the vacuum is, but without sacrificing any suction power. Several reviewers also comment on how much quieter it is when compared to other vacuums. The most common complaints are that the power cord and attachment hose aren't long enough, and a small handful of users find the dirt cup a bit tricky to empty.
Review: Shark Navigator Lift-Away Vacuum, Contributors to Amazon.com
3. BedBathAndBeyond.com
Over 90 percent of the more than 50 reviewers posting reviews to BedBathAndBeyond.com would recommend the Shark Navigator Lift-Away. Some of the frequently repeated accolades are that the vacuum is lightweight, has great suction and is especially adept at picking up pet hair from floors and furniture. A few customers who previously owned Dyson vacuums find the Shark Navigator Lift-Away to be comparable, and some even say it's better than their Dyson due to its lighter weight. The few negative reviewers find that the dirt cup is too small, causing it to frequently need emptying, and that the attachment hose is too short, making vacuuming tall surfaces and ceilings difficult. Another common issue is the vacuum's tendency to tip over easily.
Review: Shark Navigator Lift-Away Upright Vacuum, Contributors to BedBathAndBeyond.com
4. QVC.com
Over 90 percent of more than 150 reviewers recommend the Shark Navigator Lift-Away. Most users find the vacuum lightweight and easy to maneuver, making vacuuming stairs a much easier chore to tackle. Pet owners are especially happy with the vacuum, saying that it easily sucks up animal hair from any surface. Some find that the suction power can be a bit too much on certain surfaces and advise to adjust the vacuum settings depending on what you are cleaning. A few unhappy customers complain of the attachment hose and power cord being too short.
Review: Shark Navigator Lift Away Upright Vacuum with Accessories, Contributors to QVC.com

The Smart Mop -- basically a ShamWow towel on the end of a stick -- employs bright orange strips of highly absorbent material to soak up big spills without drips and leaks. You wring out the mop afterward by twisting the handle and can (theoretically, at least) remove the mop head, run it through the washing machine and dryer, then screw it back on.
The Smart Mop receives mixed reviews. It seems the mop works in picking up the mess, but it's not easy to use and owners complain about its durability. This product has been the subject of two "Does it Work?" TV news segments. A reviewer at Cape Girardeau, Mo., station KFVS says the Smart Mop works well on various spills but is difficult to clean, isn't too durable and, after washing, leaves bits of fuzz in the washer. Philadelphia TV reporter Michelle Buckman also says the Smart Mop works as advertised, but neither the consumer reporter nor her volunteer tester attempt to clean the product afterward.
At HonestInfomercialReviews.com, one Smart Mop owner says the mop head is difficult to remove and replace -- a complaint echoed by a very disappointed owner posting on Target.com. Wired magazine's reviewer is the least impressed of all, calling the Smart Mop a "gray-market ShamWow." We also found numerous references to breaking handles, often on the very first use; one woman says she saw a live demonstration (at a home show) where this happened.
Our Sources
1. KFVS (Cape Girardeau, Mo.)
In this news segment, reporter Lauren Keith and a volunteer tester try out the Smart Mop on various spills, including soda, water, and a mixture of brown sugar, ketchup and mustard. The product performs as advertised; it cleans the messes and doesn't leak or drip. Keith does note that it's difficult to clean and find replacement mop heads. She adds in a postscript: "It left little bits of orange fabric fuzz all over my washer.É It doesn't appear to be all that durable."
Review: Smart Mop: Does it Work?, Lauren Keith, Oct. 28, 2009
2. WXTF (Philadelphia)
A reporter for this television station asks a woman to try out the Smart Mop on a spilled can of soda, and a messy pile of ketchup and flour. The mop works both times (though more than one pass is required), and the elderly tester seems to have no trouble wringing it out. The Smart Mop is declared a "deal."
Review: Deal or Dud: Smart Mop, Michelle Buckman
3. Wired
Reviewer Rick Broida isn't impressed with the Smart Mop, which he describes as a "gray-market ShamWow." He says it isn't very absorbent and requires a lot of effort to wring out after use. Worst of all, he says, "After a few minutes of mopping, the plastic screw-plug at the bottom end of the contraption came loose." The Smart Mop gets a score of 3 out of 10 which, according to Wired's rating system means "serious flaws; proceed with caution."
Review: So-Called Smart Mop Is Actually a Dumb Idea, Rick Broida, April 15, 2010
4. Target.com
Of the six or so customers posting here, half say the Smart Mop is a piece of junk. One owner says the handle broke on the first use, another after a month, and a third complains that it's difficult to remove the mop head for cleaning. The others say they love the Smart Mop and that it works as advertised.
Review: Smart Mop, Contributors to Target.com
5. HonestInfomercialReviews.com
An anonymous reviewer says she has owned a Smart Mop for years, and she objectively points out the pros and cons of the product. She says the mop head is extremely difficult to remove and replace, and that it doesn't work as well over time. She adds that she witnessed a live demonstration at the Calgary Home Show in which the handle snapped right off.
Review: Smart Mop Review -- Is it Worth Buying?, "Theresa", Feb. 16, 2010

Soap Magic is an automatic dispenser that uses an infrared sensor to dispense liquid soap when you place your hand beneath it. It has a built-in light and an optional chime that sounds when it's been pressed, and it runs on four AAA batteries, which are included. There are two versions: the free-standing Soap Magic and the Soap Magic Ultra, a wall-mountable soap dispenser that's equipped with a drip tray. The ad suggests these dispensers can be used for dish detergent, hand soap, antibacterial cleaners, workshop hand cleaners, shampoo and conditioner. However, several reviewers note a discrepancy in the product's instructions, which say that Soap Magic is not recommended for thick soaps (including those that contain granules), runny soaps, foaming soaps or lotions.
Soap Magic earns very mixed reviews: Some reviewers say it works well, while others complain that it drips or dispenses liquid unevenly. We found helpful reviews conducted by several news stations throughout the country. At KPLC (Lake Charles, La.), reporter Jeff Jumper tests Soap Magic with a variety of soaps. Performance depends largely on the liquid's viscosity -- it can't be too thin or too thick -- but it works well with most soaps and hand sanitizers.
Some owners reviewing Soap Magic at Amazon.com report quality-control or durability problems, as well as inconsistent amounts being dispensed. The latter is also a problem noted by reporter Daphne Munro at KNXV-TV (Phoenix), who used Soap Magic for a week. Munro also reports problems with the sensor, saying she had to move her hand around for a while before the soap came out.
On the contrary, Soap Magic is well received in tests conducted by KLRT (Little Rock, Ark.) and WXIA-TV (Atlanta, Ga.). Both reviewers praise Soap Magic as easy to assemble and convenient to use. A volunteer tester for WVEC (Hampton Roads, Va.) is very impressed with Soap Magic Ultra after trying it out in her kitchen.
Our Sources
1. KPLC (Lake Charles, La.)
In this video review, reporter Jeff Jumper tests the regular Soap Magic dispenser with four liquids: two hand soaps, a hand sanitizer and two dish detergents. If the liquid is too thin or thick, it doesn't work well, he says, but it works fine with a liquid of medium viscosity. He found it worked fine with hand soaps and hand sanitizers, but he says the dish soap was "unusually thin" and Soap Magic "would pump dish liquid and spurt air intermittently." Drawbacks include some dripping and uneven dispensing. It's easy to add liquid, but you have to pump out the remaining liquid if you want to change soaps.
Review: Soap Magic, Jeff Jumper, 2010
2. Amazon.com
About a dozen owners give Soap Magic mostly negative reviews, rating it lower than some other automatic soap dispensers sold here. One owner notes that if you don't use Soap Magic for half an hour or so, gravity pulls the soap down out of the spout so it takes three or four hand waves to get it to work. Others report problems with the amount dispensed or with premature breakdown.
Review: Idea Village Soap Magic -- White, Contributors to Amazon.com
3. KNXV (Phoenix, Ariz.)
After trying the Soap Magic dispenser for a week, reporter Daphne Munro is largely disappointed. She says the sensor doesn't work very well; she had to wave her hands around for a while before the soap came out. When it finally did release, there was barely enough soap to wash her hands. Munro gives the Soap Magic a thumbs-down, saying "it's not worth the cash."
Review: We Put the Soap Magic Soap Dispenser to the Test, Daphne Munro, Oct. 14, 2010
4. KLRT (Little Rock, Ark.)
Reporter Jeremy Baker tries out Soap Magic and says it works fine for the most part. He's particularly impressed with the easy setup, but he does note one flaw. Despite this issue, he stills deems Soap Magic a deal.
Review: Deal or Dud: Soap Magic, Jeremy Baker, May 6, 2010
5. WXIA (Atlanta, Ga.)
Jyl Andrews, a preschool teacher and "self-described germaphobe" tests Soap Magic for WXIA's news program. She says it's easy to use and works well.
Review: Try It Review: Soap Magic Hands-Free Dispenser, Karyn Greer, March 18, 2010
6. WVEC (Hampton Roads, Va.)
Viewer Kelsey Clayton tests the Soap Magic Ultra for this brief video review. She concludes that it works very well and is very useful in the kitchen, especially for washing hands when working with raw meat or eggs.
Review: Does It Work -- Soap Magic Ultra, Sandra Parker, March 2, 2010

The Swivel Sweeper is a small, 2-pound, battery-charged floor sweeper, the head of which rotates 360 degrees to reach awkward spots. It's not meant to replace a vacuum cleaner; rather, it is touted as a convenient gadget for quick cleaning jobs.
Overall, reviewers are satisfied with the Swivel Sweeper's performance. In some TV news reviews, local residents give the Swivel Sweeper a try, and most of the time the gizmo performs admirably, especially on hardwood floors, tiles and stairs. The big drawback is the Swivel Sweeper's small, hard-to-reach dirt tray, which needs to be emptied frequently. An amusing clip on WTXF (Philadelphia) shows the tester stopping numerous times to empty the bin. Tests show that the Swivel Sweeper doesn't work as well on carpeting. One user advises against using the sweeper on shag-style carpets after it became entangled in the strands of her Oriental rug. Hundreds of user comments on Amazon.com (which generally favor the product) note that it's loud and often doesn't hold a charge very well.
Many users complain that the Swivel Sweeper isn't as good as a real vacuum, but to be fair, that's a claim that not even the manufacturer makes. Overall, owners say this unit does a good job in small, contained areas where there's not an overwhelming amount of dirt or dust.
Our Sources
1. Reader's Digest
The Swivel Sweeper is included in a roundup of infomercial products evaluated by editorial staffers. They agree that the sweeper is compact and easy to push, saying it "picked up everything." Reader's Digest is one of the few sources not to complain about the Swivel Sweeper's small dirt tray.
Review: As Seen on TV: But Wait! There's More, Jody L. Rohlena
2. WTVD (Raleigh-Durham, N.C.)
Reporter Diane Wilson asks a local mother of two to try out the Swivel Sweeper. She likes the overall design, but complains about the small, hard-to-reach dirt tray, as well as noise and a battery that ran out after 45 minutes. Even so, the mom says, "it works I think remarkably well given how compact and light weight it is."
Review: Testing the Swivel Sweeper, Diane Wilson, Feb. 7, 2007
3. KFVS (Cape Girardeau, Mo.)
Reporter Lauren Keith asks a local viewer to try out the product. She says it works well on ceramic tile, hardwood floor and stairs, but can't replace a regular vacuum. The Swivel became tangled on the strands of her Oriental rug, and she warns not to use it on shag-style carpeting. The viewer's biggest complaint is the small, hard-to-reach dirt tray, which can spill easily if it's not emptied properly.
Review: Does it Work Wednesday: Swivel Sweeper, Lauren Keith
4. WTXF (Philadelphia)
In this video clip, a reporter asks a homeowner to try out the Swivel Sweeper. The unit works well on hardwood floors and tiles, with a big drawback: The small dirt tray has to constantly be emptied. Results on a thick carpet aren't nearly as impressive, and the reporter says the Swivel Sweeper is a "dud."
Review: Deal or Dud: Swivel Sweeper, July 10, 2008
5. WSTM (Syracuse, N.Y.)
Yet another local news station puts the Swivel Sweeper to the test, with the help of a local cafe owner. The owner likes how the sweeper picks up crackers and coffee grounds, but complains about the small dirt tray. Overall, though, the product receives two thumbs-up.
Review: The Swivel Sweeper Sweeps Up, Oct. 31, 2007
6. Amazon.com
About 400 users have posted comments here about the Swivel Sweeper, giving it an average rating of 3.5 out of 5 stars. Those who like the product say it works well on tile and hardwood floors. Many users note that you have to recharge the unit by the book. Some complain about poor construction, breaking parts and weak suction.
Review: Cordless Swivel Sweeper, Contributors to Amazon.com

The Turbo Snake is a simple device designed to pull hair and soap scum out of bathroom drains that are partially clogged. The wire tool is coated with soft plastic, about 27 inches long, with hook-type Velcro fastened on the end. The kit comes with two Turbo Snakes, one with a flatter, wider Velcro tip for shower and tub, one with a skinnier, rounded tip intended for sinks. You poke the tip of the Turbo Snake down the drain without removing the stopper, twirling the wire to pick up hair when you meet resistance. When you pull the Turbo Snake out, the hair and gunk come with it.
Most reviewers say the Turbo Snake works, though a few owners report that they couldn't poke it around a bend or that the cap came off inside the pipe, letting the Velcro fall off. In most cases, you have to keep withdrawing the Turbo Snake and pulling the hair off, then poking it down again. Some owners find this amusing, but most say it's quite a messy, unpleasant job that requires a strong stomach.
The Turbo Snake can be cleaned and reused, but reviewers say it's pretty fragile, apt to break apart inside a pipe if used more than a few times. Some reviewers note that there are cheaper, more durable devices available. The Turbo Snake is only advertised for pulling hair out of drains, so if your clog is caused by something else, it won't work. Overall, though, most reviewers say it's a good tool to keep on hand, reasonably priced as long as you don't have to pay extra charges for shipping and handling.
We found video reviews of the Turbo Snake helpful, especially those that show the entire process and note the tool's drawbacks as well as its strengths. Top ranking goes to KFVS (Cape Girardeau, Mo.), where a professional plumber does the testing and rating. The review at WCNC (Charlotte, N.C.) reinforces the same points. Thoughtful single-product text reviews at Agoosa.com and VansHardware.com fill in more details, pro and con. Video reviews at KIMA (Yakima, Wash.) and StarReviews.com mention fewer drawbacks. We also found useful comments and ratings from owners, published at Amazon.com, Walgreens.com, BestBuy.com and JennyReviews.com.
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Our Sources
1. KFVS (Cape Girardeau, Mo.)
In this review complete with video, a professional plumber tests the Turbo Snake on a clogged bathroom sink, concluding that it's a useful tool. It loses a few points for its lack of durability, but earns an A-minus overall.
Review: Turbo Snake: Does It Work?, Lauren Keith, Oct. 22, 2009
2. WCNC (Charlotte, N.C.)
This video review concludes that the Turbo Snake does indeed unclog both a bathroom sink and a bathtub drain, both clogged with hair. It's also easy to use. However, the reviewer judges the tool too weak to reuse because the Velcro gets clogged.
Review: Does Turbo Snake Drain Cleaner Work?, Editors of WCNC, Feb. 16, 2010
3. Agoosa.com
This thoughtful review includes a tip for cleaning the Turbo Snake: Let the hair dry on the Velcro before pulling it off with tweezers or a seam ripper. The anonymous reviewer says the tool is fun to use and works well if the clog isn't too far down the pipe. However, she finds that it doesn't maneuver around curved pipes well, and may break apart after a few uses. She concludes that it's not worth buying online or by phone because of the steep shipping and handling charge, but is worth buying at a local retail store.
Review: Product Review: Does the Turbo Snake Really Work?, "Katherine", Feb. 16, 2010
4. VansHardware.com
This critical reviewer notes that the Turbo Snake works well, but isn't as easy, fast or pleasant as the commercial implies. It took him about five minutes to unclog the bathroom sink, working the Turbo Snake at different depths and at different angles. The hair and gunk has to be pulled off the Velcro tip each time, an unpleasant task. If you've tried a liquid drain cleaner to unclog the drain, it could splash up on you when you pull out the Turbo Snake; hence, the instructions warn to wear goggles. It's a messy job, and gunk can splash on your clothes, too, he says.
Review: Turbo Snake Review: Does It Unclog Drains?, Van Smith, Feb. 21, 2010
5. KIMA (Yakima, Wash.)
This brief, enthusiastic video review shows tests of the Turbo Snake on a bathroom sink and a tub drain, but doesn't show the unpleasant image of the hair and gunk being pulled out. No drawbacks are noted.
Review: Will It Work -- The Turbo Snake, Troy Barrett, Feb. 3, 2010
6. StarReviews.com
This 5.5-minute video tests the Turbo Snake on a bathroom sink, where it does a good job of pulling hair out of the clogged drain without any need to remove the stopper. The anonymous reviewer notes that it only works if the drain is clogged with hair, and it's impossible to clean it completely after the first use. However, the Turbo Snake works as advertised, so it earns top rating here.
Review: Turbo Snake Review, "Dan", Sept. 16, 2009
7. Amazon.com
More than 40 owners review the Turbo Snake, with fewer than half really pleased with it. Most complaints are from users who are disappointed to find out that it's designed as a disposable, single-use tool, though it's possible (with a strong stomach and rubber gloves) to clean it off for reuse. Other complaints are about failure to work even the first time.
Review: Turbo Snake, Contributors to Amazon.com
8. Walgreens.com
Of the handful of owners reviewing the Turbo Snake here, most give it a thumbs-up, saying it pulls hair out of drains and unclogs them well. One dissatisfied user says it didn't "snake around" as advertised.
Review: Turbo Snake Drain Hair Removal Kit, Contributors to Walgreens.com
9. BestBuy.com
The few users who post reviews here seem to agree with users elsewhere: The Turbo Snake works but is awful to try to clean afterward.
Review: As Seen On TV - Turbo Snake (2-Pack), Contributors to BestBuy.com
10. JennyReviews.com
The editorial review published here is enthusiastic about the Turbo Snake, but the handful of users commenting on the review give it a thumbs-down. One reports that parts of the Turbo Snake broke off in the drain; another recommends the less expensive Zip It instead.
Review: Turbo Snake Reviewed, Editors of and contributors to JennyReviews.com

The pitch: "Makes windshield cleaning fast and easy."
As infomercial products go, the Windshield Wonder is simple -- perhaps too simple, according to reviewers. Essentially, this is a microfiber towel attached to a 16-inch, curved plastic handle. Each Windshield Wonder comes with a kit that includes the handle, a 12-inch microfiber towel, two microfiber bonnets, a spray bottle and a storage pouch. To use it, you wet the towel with tap water and wipe the interior of your windshield. It's specifically designed to reach the corners between the glass and the dashboard, which can be difficult to clean.
No less than four local TV news affiliates have tried out the Windshield Wonder, and the results are mixed. Although KFVS gives it an A plus, a couple of testers are indifferent at best, saying Windshield Wonder will do if you don't have anything better on hand. A handful of users at Amazon.com are uniformly positive and each gives this product a five-star rating. The blogger at JennyReviews.com, who has yet to meet an infomercial product she doesn't like, raves about it as well.
A rigorous blogger at Popular Mechanics says that Windshield Wonder "isn't exactly a complex piece of engineering." He points out that you can clean your windshield with a rag on a stick just as easily.
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Our Sources
1. PopularMechanics.com
Popular Mechanics editors hail a taxi and ask the driver to test the Windshield Wonder. The cab driver, who's identified only as Jordan, says the Windshield Wonder works pretty well overall, even though he finds the pivoting head a bit floppy. The magazine's verdict: save your money and make your own out of a rag and a stick.
Review: Does the Windshield Wonder Work? As Seen on TV Lab Test, Editors of Popular Mechanics, May 29, 2009
2. KDKA (Pittsburgh)
Reporter Yvonne Zanos asks test subject Robert Nesmith to try Windshield Wonder on the exterior and interior windshield of his car. Although Nesmith is impressed by the smooth way it handles, he finds it doesn't clean very well, leaving streaks and blotches. The Windshield Wiper removes some dirt, but not all of it. Nesmith concludes that the Windshield Wonder and water alone won't do the job.
Review: Does It Really Do That: Windshield Wonder, Yvonne Zanos, July 20, 2009
3. WCPO (Cincinnati)
WCPO editors say the Windshield Wonder is "easy to put together," but when their tester uses it on the glass of the station's car, it only does a so-so job of cleaning. Like Robert Nesmith at KDKA, WCPO editors say it removes some dirt, but not all of it. The conclusion: It might work "if you have nothing else to clean with."
Review: Try it Out Tuesday: Windshield Wonder, Editors of WCPO, July 21, 2009
4. KFVS (Cape Girardeau, Mo.)
Reporter Lauren Keith asks viewer Jeanette Patterson to see if the Windshield Wonder really works. The Windshield Wonder aces KFVS' test, earning an A plus for its convenience and ability to clean the inside of windows. However, Keith notes that the product "makes no mention of cleaning outside windows. It does work outside, but you'll probably want some sort of solution other than tap water so you can take off bugs and other markings."
Review: Windshield Wonder: Does it Work?, Lauren Keith, June 16, 2009
5. KLRT (Little Rock, Ark.)
This news station asks a woman named Jenna to try out Windshield Wonder on her dirty car. In a few minutes, she is able to clean the entire interior windshield. Her only complaint is that the detachable handle gets in the way at times. In a subsequent stress test, mud is tossed on the windshield and left to dry in the sun. The Windshield Wonder removes most of the caked-on mud. Jenna's verdict: "I think it did a pretty good job. Maybe not for heavy-duty stuff, but if you just need a quick cleaning, I say it's a deal!"
Review: Deal or Dud: Windshield Wonder, Editors of KLRT, July 10, 2009
6. Amazon.com
At last look, there were less than 10 reviews of the Windshield Wonder at Amazon.com, and every user gives it a five-star rating. Users say it's easy to use, and effective at removing dirt and accessing hard-to-reach places. There are only two minor complaints -- one user notes that the head doesn't firmly attach to the handle; the other reports an issue with customer service.
Review: Windshield Wonder, Contributors to Amazon.com
7. JennyReviews.com
This blogger raves about the Windshield Wonder, wondering why no one had thought to create it sooner. She tries the gadget on her front and back windshield, saying it easily wipes off all of the dirt. Be aware, however, that this blogger raves about virtually all products she reviews and also includes retail links, so we judge this review highly suspect.
Review: Windshield Wonder Reviewed, "Jenny", April 13, 2009
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