My Pillow Review

Updated August 15, 2016
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My Pillow Review
Bottom Line

The Pitch: Guaranteed the Most Comfortable Pillow You'll Ever Own!

The Verdict: Go to the store. Try pillows. Buy one that feels good.

ProsWashable, Improves sleep for someConsWill go flat , Does not stay cool, Too many unproven claims, Pricey compared to comparable pillows

The Centers for Disease Control calls lack of sleep a "public health epidemic," saying that it's linked to motor vehicle crashes, medical and occupational errors, and industrial disasters. They also note that about 50 to 70 million adults suffer from sleep or wakefulness disorders, which can result in chronic diseases, depression and obesity.

Not to mention the frustration of lying down at night, only to toss and turn, knowing that you're going to spend the next day in a fog of fatigue.

Little wonder then that the sleep industry is a 30-plus billion dollar business -- peddling everything from the perfect mattress, to the perfect decor, to the perfect pill.

To the perfect pillow? That's what the purveyors of My Pillow -- Original and Premium -- hope to convince you of. They say that it's the most comfortable pillow you'll ever own and offer a 60-day money back guarantee to back up their claims.

And their claims are pretty broad. On the My Pillow website, founder Mike Lindell claims that My Pillow can help with snoring, migraines, sleep apnea, insomnia, fibromyalgia, RLS (restless leg syndrome), neck pain, allergies and TMJ (temporomandibular joint syndrome). There are no scientific studies backing up these assertions, just Lindell's anecdotes about meeting people with those issues, giving them a My Pillow, and having them tell him later that it worked.  

Other reviews from websites such as Amazon.com and Walmart.com have less-glowing testimonials, and the My Pillow in its various sizes and forms earns fairly average ratings from owners -- not dismal, but not good enough to market the My Pillow as the ultimate pillow for everyone.

Before we get to the complaints, though, we do want to point out that there are those who love the My Pillow, and say it's very comfortable for them. Some say it has helped relieve neck or back pain, or has cut down on their tendency to snore. Many reviewers note that the My Pillow comes in a very small box and, in accordance with the instructions, you need to take it out, allow it to fluff, and then put it in the dryer for 10 minutes or so for it to reach its full dimensions. A number of owners say they still love their My Pillow after several months, but even happy customers say it doesn't keep its shape as well as advertised and must be fluffed in the dryer frequently -- and that they have to wake to fluff it at night. Allergy sufferers like that it's washable and retains its shape after washing.

Back sleepers, overall, seem to be happier than side or stomach sleepers. Also, some say it's important to take the time to go through the pillow selection process on the website to find out which pillow type and size is best for you.

However, close to half of all reviewers are unhappy with the My Pillow. The biggest complaint we saw is that the pillow does not maintain its shape for a full night, and it's "fluff" doesn't last any longer than any other pillow. Many also say that it feels lumpy and they simply cannot get used to it. Another big issue is that the My Pillow does not stay cool. We read many angry reviews from women who thought the pillow would help with hot flashes, only to be extremely disappointed when it did not do so; even satisfied customers say it doesn't have any magic cooling (or at least not heating) properties. There are other scattered complaints of a bad smell with the My Pillow, and a surprising number of unhappy users say it's "loud." Apparently, the foam bits that make up the interior will sometimes squeak when they rub together. Quite a few reviewers are just disappointed that they paid that much for a pillow that did not relieve conditions that it claims to help.

There's no doubt that the My Pillow is pricey, although the pricing structure on the website is confusing. With a promo code (that you have to search around the Internet to find), a $115 pillow is just $55, without the promo code it's full price. There is also a two-for-one-deal at the moment, but, again, you have to figure out the promo code. Shipping is a flat $10 rate. The pillow comes with a 60-day money back guarantee and a 10-year warranty, but you have to ship it back at your own expense if you decide to return it. Buying from Amazon.com is more straightforward: $60 and free shipping with Prime membership.

The bottom line is that the My Pillow might be a great pillow for you, but before spending the money we suggest that you go to a few different stores and buy a few different pillows. Department stores will usually allow you to return a pillow after you use it for a few days if you are unhappy with it, without the hassle and expense of packing and shipping. The fact is that there is no one-size-fits-all solution to sleep issues, no matter what any purveyor of sleep products says.

Our Sources

1. Amazon.com

My Pillow As Seen On TV Queen Size, Contributors to Amazon.com, As of June 2015

These reviews are for the original, not "Premium" My Pillow, and it gets an overall rating of 3.5 stars out of 5 in around 450 reviews. Many of the most recent reviews are simply one or two words; those that go into detail say this pillow is no different than others they have owned, but is much pricier. There are quite a few comments that the My Pillow is lumpy and does not hold its shape and has to be fluffed frequently. Some say it has helped with various issues, such as neck pain.

2. Amazon.com

My Pillow Premium®- Premium Standard/Queen Bed Pillow, Contributors to Amazon.com, As of June 2015

In more than 910 customer reviews, the My Pillow Premium (same product as the original My Pillow, but with a gusset and different size options) earns an overall average rating of 2.8 stars out of 5. There are quite a few complaints of a weird smell out of the package. Many say it's much too thick to be comfortable; others note that it's lumpy. Some love it and say it holds its shape well, but that it's important to get the proper size.

3. Walmart.com

As Seen on TV My Pillow, Contributors to Walmart.com, As of June 2015

About 210 reviewers give the My Pillow an overall rating of 3.6 stars out of 5. As at Amazon.com, users experiences are very subjective; some love My Pillow, saying it's very comfortable. Others say it's lumpy or uncomfortable and does not live up to expectations. A number of snorers say it didn't make any difference.

4. KomoNews.com

My Pillow: Does it Work?, Connie Thompson, Dec. 18, 2013

Connie Thompson, a consumer report for this Seattle-based ABC affiliate, gives a My Pillow to a pillow-enthusiast for a 10-night test. Overall, the tester, Andrea Cordova, said the My Pillow is comfortable, but does need to be fluffed every day and does not stay cool as it claims to. Ultimately, Cordova gives it three-and-a-half stars even though she thinks it's pricey.

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