The Pitch: "Say goodbye to urine odors and stains!"
There are a few pet-urine stain cleaners on the market, but Urine Gone has a unique gimmick: this product comes packaged with a small blacklight that reveals urine stains when shined on clothes or carpeting. Once you've identified the stain, you spray on the Urine Gone, allow it to dry, then vacuum up the residue. The enzymes in Urine Gone supposedly remove the stain, as well as its odor.
Urine Gone appears to be widely misunderstood by "Does it Work?"-style local TV correspondents. In a few on-air tests, this product works disappointingly, or not at all, on old, baked-in urine stains, even though the company stresses that it's intended for new pet-urine stains that have not yet been treated with any other cleaners (which supposedly can inhibit Urine Gone's enzymatic action). When new stains are tested, Urine Gone passes with flying colors, as witness reviews by KOMO in Seattle and Julie Lind of Associated Content, who tries out this product not only on cat urine stains but on the human urine encrusting her toilet bowl.
There is an "uh-oh," however. In a follow-up report, KOMO says the new urine stain so successfully treated by Urine Gone reappeared (slightly) within the next couple of weeks, a complaint the station says has been echoed by other users. Also, we found some comments to the effect that Urine Gone smells almost as bad as urine itself, though the odor doesn't linger once the stain has been removed.
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1. KOMO (Seattle, Wash.)
This news station asks a local pet owner to try out Urine Gone, and it's a smashing success: a spot regularly peed on by his dog simply disappears. However, Urine Gone was ineffective on old stains (because, according to the manufacturer, they'd been treated with other cleaners).
Review: Does it Work? Urine Gone, Connie Thompson, Dec. 7, 2005
2. KOMO (Seattle, Wash.)
In a follow-up to the review above, Connie Thompson notes that the stain removed so successfully by her test subject a couple of weeks before appears to be coming back, a complaint she says has been echoed by other users.
Review: Does it Work? Follow-Up: Urine Gone, Connie Thompson, Dec. 21, 2005
In this thorough review, Julie Lind tries out Urine Gone on the stains caused by her two elderly cats. She says the product works as advertised on new stains, but is effective on only half of old urine stains. She even tries it out on human urine, with impressive results.
Review: Urine Gone, Julie Lind, April 3, 2008
4. WUSA (Washington, DC)
This station's test subject works at the Washington Humane Society; she tries Urine Gone on some old stains, which show marked improvement (she even gets down on her hands and knees to see if she can detect any urine smell). Her verdict: "I would try it again."
Review: Try It! Urine Gone, Lesli Foster, May 2009
5. WBRZ2 (Baton Rouge, La.)
In this video clip, consumer reporter Whitney Vann asks a local pet owner to try out Urine Gone; she also tests the product herself. Unfortunately, they try out Urine Gone on old pet stains, while the product is intended for new urine stains that haven't yet been treated by other cleaners. The product fails miserably.
Review: Whitney Vann Puts Urine Gone to the Test, Whitney Vann
6. WXIA (Atlanta, Ga.)
In another misguided test, a local pet owner tries Urine Gone on old urine stains made by her golden retriever. The product barely works, but the piece does note at the end that "the company said the product works best on fresh stains."
Review: Try It: Urine Gone, Karyn Greer, July 29, 2009