Expert reviewers tend to like Navigon GPS units, because they pioneer innovative features. However, Navigon announced in spring 2009 that it would no longer market GPS units in the U.S., making them much less attractive. The Navigon 7200T still offers unbeatable features at a low price, reviews say. You won't find reality view and voice commands on competitors' units unless you spend nearly twice as much. However, testers say Navigon's voice-command feature is very limited compared with Garmin's excellent version. Some of the 7200T's other impressive features, such as multidestination routing, lane assist and reality view, can now be found on Garmin units as well. Reviews say these Garmins are easier to use, pick better routes and their screens are easier to see than Navigon's. A few Navigon users have begun to report unresponsive customer service since the company's exodus from the U.S. market, which was announced back in May of 2009.
GPSReview.net, PCMag.com and CNET all test the Navigon 7200T, and they're remarkably consistent in their findings, both positive and negative. ConsumerReports.org presents a unique comparison chart that shows how the Navigon 7200T stacks up against more than 80 of its rivals, but only subscribers can access it. User reviews at Amazon.com indicate a few problems that don't show up in expert tests.
Reviewer Tim Flight likes the Navigon 7200T's advanced features and free traffic information, but he does find some quirks. For example, he says the 7200T sometimes picks roundabout routes, and its voice-recognition feature can't always understand what he's saying.
Review: Navigon 7200T, Tim Flight, Aug. 26, 2008
Reviewer Craig Ellison isn't terribly impressed with the Navigon 7200T. He finds its voice-entry feature limited and its white-on-gray map hard to read.
Review: Navigon 7200T GPS Navigator, Craig Ellison, Nov. 17, 2008
The Navigon 7200T makes CNET's list of Best 5 GPS Systems, thanks to its remarkable feature set and budget price. Tester Bonnie Cha finds some of the same drawbacks as other reviewers, including limited voice commands and a complex user interface.
Review: Navigon 7200T, Bonnie Cha, Nov. 26, 2008
ConsumerReports.org includes the Navigon 7200T in its most recent comparison test of 96 GPS units. Editors rank the models from best to worst, based on their performance.
Review: Navigon 7200T, Editors of ConsumerReports.org
The Navigon 7200T earns an average rating of 3.5 stars (out of five) from more than 200 customers here. More than half of the reviews are positive, but users are starting to see a lack of customer support since Navigon has pulled out of the U.S. market.
Review: Navigon 7200T, Contributors to Amazon.com