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New Jersey Manufacturers Auto Insurance

Reviewed
February 2011
by ConsumerSearch
New Jersey Manufacturers Insurance

Pros
  • Very satisfied customers
  • Good prices and policy offerings
  • Financially strong
Cons
  • Serves only limited customers
  • Claims may take longer to settle

If you qualify for New Jersey Manufacturers auto insurance, reviews say it's a great choice. Its customers give it nearly perfect scores in two major surveys, Policyholders say it offers great prices and policy offerings, and they almost never have problems with this insurer. It has also maintained high financial-strength ratings for the better part of a century. However, customers are more likely to find that claims take more than two weeks to resolve with New Jersey Manufacturers than with other auto insurers. This insurer accepts only certain clients, including employees of the state of New Jersey and members of the New Jersey Business and Industry Association. If you don't fall within this narrow group, reviews say USAA (for military families) and Amica Mutual are the two best auto insurers to try.

ConsumerReports.org and J.D. Power and Associates both rate New Jersey Manufacturers alongside other auto insurers, based on surveys of thousands of policyholders. The Better Business Bureau gives New Jersey Manufacturers a letter grade based on how it handles customer complaints. Best's Review magazine shows which auto insurers are the strongest financially, and Viewpoints.com collects self-written reviews from policyholders.

Our Sources

1. ConsumerReports.org

ConsumerReports.org ranks 22 car-insurance companies, including New Jersey Manufacturers, after surveying more than 28,000 people who have filed car-insurance claims in recent years. Editors score each company on the number of problems policyholders report and timely payment of claims.

Review: Auto Insurer Ratings, Editors of ConsumerReports.org, Oct. 2010

2. J.D. Power & Associates

New Jersey Manufacturers earns a perfect score for overall satisfaction in J.D. Power and Associates' latest auto-insurance study. In fact, the only thing that keeps it from a first-place finish is a rating that drops to "better than most" (rather than "among the best") for interaction between policyholder and the company.

Review: Insurance Ratings, Editors of J.D. Power and Associates

3. Better Business Bureau

This insurance company gets an A-plus from the Better Business Bureau of New Jersey. Factors that the BBB says helped elevate New Jersey Manufacturers' rating are the number of complaints filed for a company of its size, as well as the way it has responded to and resolved the six complaints filed against it in the past three years. All have been satisfactorily closed.

Review: BBB Reliability Report for New Jersey Manufacturers Insurance Co., Editors of Better Business Bureau

4. Best's Review

New Jersey Manufacturers has maintained an A.M. Best financial strength rating of A or higher since 1934, placing it in the ranks of property insurers that have held this rating for at least 75 years. The company now holds Best's highest A++ rating.

Review: Standing the Test of Time, Editors of Best's Review magazine, July 2009

5. Viewpoints.com

Eighteen people have reviewed New Jersey Manufacturers insurance here, giving it an average score of 3.89 out of 5.

Review: N.J. Manufacturers Insurance Reviews, Contributors to Viewpoints.com

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