All posts by: Lori Soard

Navigating the world of mobile apps


If you recently acquired a new smartphone or tablet, but find yourself a bit lost as to which apps would be best to download, you aren't alone. "I love my new iPhone, but there are so many app choices that I didn't even know where to start at first," says Jen Conner, an iPhone owner from Indianapolis.

According to Apple, in 2012 nearly 20 billion apps were downloaded by their customers. "The revolutionary App Store offers more than 775,000 apps to iPhone, iPad and iPod touch users in 155 countries around the world, with more than 300,000 native iPad apps available."

With so many different apps available, if you've never used a tablet before, then you may be unsure of which apps would be best to download. Since some apps cost money, and all apps take up space on your device, you don't want to just start downloading hundreds of apps without knowing which ones are best for beginners. Read more

The Super Bowl and social TV through the second screen


While it's common to get together with friends and family to take in the Super Bowl, you can also engage with others who aren't in the same room, or even the same state. You may have heard about the growing popularity of "second screen" viewing, meaning watching a game, program or other event on TV (first screen) and using another screened device (iPad, laptop, smart phone, etc.) for additional interaction. If you have never partaken in the second screen phenomenon, the Super Bowl is a great game to get started with. Perhaps you tweet out a cry of victory during the first touchdown of the game, or maybe you lament over the crazy antics of yet another halftime performer while engaging in a video chat with someone on the other side of the country. In some cases, networks are offering second screen apps so that you can view as many as four different camera angles at one time, ensuring you don't miss a second of the action.

When it comes to the Super Bowl, the second screen craze is hardly new. On Digiday, Jack Marshall points out that during the 2011 Super Bowl game, there were approximately 4,064 tweets per second posted during the game's high points. That number more than tripled in 2012, according to The Washington Post, with the tweets reaching 12,233 per second by the end of the game. Graphs.net estimates that 70 percent of tablet owners use their second screen while watching a live event. If you are looking for apps that integrate with the Super Bowl, this year brings a nice selection of choices. 

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Goodbye ugly sweater: Stores' holiday return policies


You smiled sweetly and thanked Aunt Mary for the ugly Christmas sweater that was four sizes too big, but now that the holidays are over, you wonder how fast you can exchange that sweater for something you can actually use. When it comes to unwanted gifts, figuring out the return policies of the numerous retailers can seem like a post-holiday maze of horrors.

Individual stores set different return policies that must be navigated. Most require either a gift receipt or the original receipt for a cash refund. A few will exchange items for in-store credit without a receipt. Online retailers typically want the item shipped back in the original box the item was mailed in and copies of invoices. Trying to figure out what you need to return, within what time frame and the items you need to have on hand can be confusing, but the table below breaks down the basic requirements of some of the more popular retailers. There are many finer details to return policies, so we've also posted a link to each store's specific policies for additional information. Read more

7 ways to be a Santa: Donating gifts for kids


Have you always wanted to make a list and check it twice so you can play Santa Claus? The holiday season is the perfect time to give to others who might not be as fortunate as you. Alas, most of us don't have a naughty/nice list that tells us exactly what a stranger might need to fulfill his holiday wishes. That is where a slew of non-profit organizations come in. These groups help match needy families with those wanting to spread a little Christmas cheer. Read more

Get rewarded for shopping with loyalty programs


If you're looking for ways to save money, store rewards programs can help you stretch your budget dollars a bit further. Most chain pharmacies and big-box stores offer some type of shopper rewards program to reward loyal customers. We selected a few of the most popular ones; this is how they work. Read more

Amazon CamperForce: Bring your RV to work


Every year, Amazon hires approximately 50,000 seasonal workers to help fulfill its massive amount of holiday orders between September and December. The company has a program called CamperForce, in which employees camp out (for free) near the company's large fulfillment centers. CamperForce workers are typically RV enthusiasts and have dubbed themselves "workampers."  Read more

Kid-worthy tablet choices


Tablets have become a part of everyday life for most families. In a survey conducted in the fourth quarter of 2011, Nielsen discovered that 7 out of 10 children in households with a tablet computer used the device regularly. The gadget is most often used to keep children entertained while families go from one activity to the next. Children mainly accessed games, but also used the tablet for education, to watch videos and to chat with friends and family. When children are ready for a tablet of their own, parents want kid-friendly models that offer first-rate parental controls. So which are the most popular options?

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CrashPlan offers Carbonite customers free subscription


Carbonite is an easily recognized name in data backup and regularly gets positive reviews for its ease of use and starting costs of around $60 a year. However, Carbonite has some limitations that may open the door for competitors like CrashPlan to take over a portion of their business. For example, Carbonite's basic plan does not back up system files or allow users to upload files stored on an external backup drive. You also cannot back up an external hard drive from a Mac computer at all and files over 4 gigs require manual uploads. To automatically backup an external drive, you must upgrade to a Plus or Premier plan, which also costs $30 to $90 more each year. Read more

When it comes to life online, smartphones and tablets fill different niches


Ride the bus or subway, sit in any waiting room, or just walk down the street and you'll see the battle being played out between tablets and smartphones. To be sure, there are many similarities between the roles the two gadgets play in our online life, but the Keynote Systems' 2012 Mobile User Survey turned up some interesting tidbits about how they are different, and about how we use our mobile devices. Read more

Netflix hits 1 billion hours of viewing in June


When Netflix changed its pricing structure in 2011 to charge separate subscriptions for DVD/Blu-ray rentals and online streaming, it lost about 800,000 subscribers. That led to speculation about whether the company could survive the backlash from its then angry customers. However, Netflix seems to be on the rebound. On July 3, Netflix CEO Reed Hastings posted on his Facebook wall: "Netflix monthly viewing exceeded 1 billion hours for the first time ever in June." Richard Greenfield of BTIG Research estimates that 1 billion hours of viewing equates to around 80 minutes of viewing per day for each subscriber. That means that if Netflix were a cable channel, it would the "most watched cable network on television." Read more

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