The Plantronics BackBeat Go is a stereo Bluetooth headset that provides excellent phone-call quality but only a mediocre stereo-music-listening experience. Its small, lightweight body is unobtrusive and comfortable, and its noise canceling technology eliminates most outside sounds. All experts who conduct hands-on tests agree that this unit is great for making phone calls but delivers just a good to average music-listening experience.
Excellent voice, average music quality.The Plantronics BackBeat Go provides excellent voice quality for both parties in a phone call, with its full-duplex echo cancellation eliminating most outside noise. PCMag.com calls the BackBeat Go "the best stereo Bluetooth headset we've ever used for phone calls." However, most reviewers find the headset's music-listening quality underwhelming. Many highlight the "lightweight" and "thin" bass as a primary deficit to a good listening experience; the unit's mid- and high-ranges are clear but sometimes lack warmth. This headset won't fully replace your wired headphones.
Fairly comfortable, but not a perfect fit.Reviews are mixed on this unit's comfort, ranging from "very comfortable" to "pretty comfortable" and "comfort is quirky." The Plantronics BackBeat Go comes with three sets of earbuds plus ear-loop stabilizers. The earbuds are very soft, which can make it difficult to achieve a close fit.
Tangle-free but with small buttons.Reviewers say the tangle-free cord between the Plantronics BackBeat Go's earbuds "really works." It unobtrusively hangs down the wearer's neck, creating only a slight "thump" when walking fast. Pairing this unit with a phone is easy, and the BackBeat Go uses the same charger as other Plantronics products. The buttons on the inline remote are small and can't be seen when wearing the headset. Several users had difficulty with the rubber power button, with one needing to use his fingertip instead of his finger to adjust it. The BackBeat Go also has a headset battery meter for Android phones and iPhones.
Lightweight and unobtrusive.The Plantronics BackBeat Go is one of the smallest stereo headsets and "surprisingly lightweight," according to the reviewer at PCMag.com, even though the earbuds contain the battery and transmitter. The small, flat, rubber cable can be hidden, as can the microphone that's integrated into the cord.
The Plantronics Backbeat Go is Lendino's top pick for a stereo Bluetooth headset, and he gives it an Editors' Choice award. He praises its excellent voice quality in both directions and calls its rubber cover "comfy to touch" and very unobtrusive. He also likes its mid-range and high-end sounds when listening to music.
Review: Plantronics BackBeat Go, Jamie Lendino, April 3, 2012
Receiving 3 out of 5 stars from CNET editors, the Plantronics BackBeat Go sounds "pretty balanced" and doesn't have too much bass. The editors also like its compact and light design.
Review: Plantronics BackBeat Go Bluetooth Headset, David Carnoy, July 13, 2012
Andrew Williams gives the Plantronics BackBeat Go 8 points out of 10. He says that although call quality is very good, this isn't an audiophile's headset -- the bass is lightweight and the mid-range needs more warmth. He recommends that users purchase the BackBeat Go as a secondary music headset.
Review: Plantronics BackBeat Go Review, Andrew Williams, Aug. 23, 2012
The Plantronics BackBeat Go earns 3.5 stars out of 5 in this review. O'Neal says this stereo headset is great for making calls, but he finds the music playback lacking, citing a "disappointing bass." However, he reports that it's easy to pair the headset with a phone.
Review: Plantronics BackBeat Go Review, William O'Neal, May 17, 2012
5. Gizmodo.com (Australia)
Here the Plantronics BackBeat Go is named "one of the most frustrating headsets" the reviewer has tested because it wouldn't stay connected to the phone and computer. However, Hopewell likes the unit's "slick design with a small profile."
Review: Plantronics BackBeat Go Review: Tech Gods Don't Give With Both Hands, Luke Hopewell, July 5, 2012
Burns praises the Plantronics BackBeat Go's full-duplex echo cancellation, saying it creates great noise cancellation. He also appreciates the unit's "nearly weightless body" and low profile.
Review: Plantronics BackBeat GO Wireless Earbuds Review, Chris Burns, April 20, 2012
The 670-plus contributors to Amazon.com who have reviewed the Plantronics BackBeat Go Bluetooth headset give it average marks. The BackBeat Go earns high marks for sound quality and comfort, but loses points for a short battery life and pairing with only one device at a time.
Review: Plantronics BackBeat GO Bluetooth Wireless Stereo Headset, Contributors to Amazon.com, As of May 2014