The Panasonic MC-CG902 is a solidly built canister vacuum that does a good job of removing pet hair, and works on both carpet and bare floors. It comes with a variety of attachments and a 6-foot hose for cleaning tough-to-reach areas. With a lightweight build and carrying handle, it maneuvers easily and offers two chrome wands for reaching above-the-floor areas. Overall, owners say it's durable and will last for years, although we read a few complaints about warranty issues. Our best-reviewed pick, the Dyson DC39 Multi Floor HEPA Bagless Canister Vacuum (*Est. $450) , comes with a five-year warranty.
Solid performer across all floor types. In one professional test evaluating nearly 40 canister vacuums, the Panasonic Canister Vacuum MC-CG902 earns very good ratings for its performance on both carpets and bare floors, and a good rating for its ability to pick up pet hair. One owner posting feedback at Walmart.com reports using this vacuum for a variety of floor types with success, including using the attachments for vacuuming a vehicle. Overall, among hundreds of user reviews between Walmart.com and Amazon.com, they say this vacuum does the job well and has tons of bells and whistles for an affordable price.
Easy to handle. Experts at one consumer professional testing organization say the Panasonic Canister Vacuum MC-CG902 handles well, and its 6-foot hose has an adequate reach. With the brushroll activation switch located conveniently on the handle, it's easy to navigate between flooring types throughout your home. The attachments have onboard storage with a lid, so they're easy to access and attach without a struggle for more efficient cleaning. This lightweight vacuum cleaner rolls easily for smooth maneuvering, according to Amazon.com owners. The cord is also ample at 24 feet, and it retracts for hassle-free storage.
Overall quiet, but not the quietest canister vac available. In one professional roundup conducted by a well-known consumer publication, the Panasonic MC-CG902 earns good scores for its noise level, although other canister vacuums earn better scores for noise. Amazon.com users describe the Panasonic MC-CG902 as "not too loud," while several others say it's distinctly quieter than older models they've owned.
Low emissions, HEPA filtration. The Panasonic MC-CG902 gets excellent scores for emissions in one expert test of 39 canister vacuums. Its HEPA filtration reduces exhaust emissions, reducing the overall amount of dust and particles that re-enter the air when using this canister vac. With disposable dirt collection bags, cleanup is easy: Simply toss the bag away with minimal mess, then replace it. The Panasonic MC-CG902 has a wide, 14-inch cleaning path, so it takes fewer passes to get the job done and is more efficient for quickly vacuuming your home.
Some warranty issues. Panasonic offers a one-year parts and labor warranty for the MC-CG902. We found some complaints from owners who say their vacuums had technical difficulties or malfunctioning parts, and that customer support isn't the best. Problems reported include a lack of authorized dealer centers in populated areas and the requirement to pay for shipping costs in order to ship a defective vacuum back to the manufacturer. On the other hand, one owner says at Walmart.com that the vacuum seems "well-made," and we read several comments at other review sites that say it lasts for years. Replacement bags are affordable and the filters are washable.
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Editors at ConsumerReports.org conduct ongoing vacuum cleaner testing. In this latest roundup, canister vacuums are rated for performance on carpets, bare floors and pet hair, total airflow, emissions, noise and handling. The Panasonic Canister Vacuum with HEPA Filter MC-CG902 is one of the 38 models tested.
Review: Canister Vacuum Cleaner Ratings & Reliability, Editors of ConsumerReports.org, Updated September 2012
More than 325 owners contribute to an overall rating of 4.1 stars out of 5 for the Panasonic Canister Vacuum MC-CG902 at Amazon.com. Users say it is a great value and performs comparably to more expensive models. However, a number of them complain about durability and customer service.
Review: Panasonic MC-CG902 Full Size Bag Canister Vacuum Cleaner, Contributors to Amazon.com, As of December 2013
About 15 owners comment on the Panasonic MC-CG902 at Walmart.com, where it earns an average rating of 4.1 stars out of 5. They say it's a good quality and value, and most are happy with its performance. There are a few complaints of broken parts.
Review: Panasonic Canister Vacuum Cleaner, Burgundy, MC-CG902, Contributors to Walmart.com, As of December 2013