Bissell Big Green Deep Cleaning Machine Review

By: Kelly Burgess on May 1st, 2016
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The Bissell Big Green Deep Cleaning Machine draws rave reviews for its cleaning performance; some owners say it has saved them from having to buy new carpet. Separate, removable water tanks make for easy refills or emptying, and a 1.75-gallon-capacity clean-water tank means you won't be making those refills constantly. Users agree that the Big Green is heavy and a real workout to move around, but they also say it's worth the trouble.

ProsProfessional-grade cleaning, Leaves carpets relatively dry, Removable water tanks, Folds for transport , Five-year warrantyConsLarge, heavy

Features

Basic, but sufficient. The Bissell Big Green Deep Cleaning Machine comes with a 6-inch stair tool and 9-foot extension hose that's helpful for cleaning stairs or hard-to-reach areas. Other brushes, both powered and specialty types, are available as optional purchases. Bissell also includes a bottle of their well-reviewed 2X Professional Deep Cleaning Formula (Est. $20 for 48 oz.) [B004H1R8TY] with the Big Green Machine.

Performance

Cleans like you hired a pro. The Bissell Big Green Deep Cleaning Machine lives up to its name, cleaning deeply and then sucking so much water back out of the carpet that it's dry within two or three hours. Even those with light-colored carpet or very dirty high-traffic areas say that the Big Green does an exceptional job. Many owners rented a Big Green Machine as a last resort for carpets that they couldn't afford to replace and say they came out almost like new. That said, really bad stains can still require pre-treating and multiple passes.

Ease of use

It'll give you a workout. As with most heavy-duty carpet cleaners, maneuvering the Bissell Big Green Deep Cleaning Machine is a hefty challenge. At 41 pounds, it's heavy even before you fill the large solution and collection tanks, and it's very heavy when those are full. If you don't have good upper body strength, you may want to be sure a strong friend is around if you need to clean multiple levels of your home -- although the Big Green does have a carrying handle that helps somewhat. The Big Green's cleaning path is 10.5 inches wide, which is actually less than some consumer models. Still, owners also say it's relatively easy to push around. The clean-water tank holds 1.75 gallons so you don't have to refill it very often -- and the removable tanks make refills a simple task. The Big Green's frame also folds down once the tanks are removed for easy transport or storage. A 25-foot power cord gives you plenty of room to roam, and a flow gauge lets you know when the cleaner tank is empty.

Durability

Basic and powerful. There aren't a lot of bells and whistles on the Bissell Big Green Deep Cleaning Machine and that's a good thing as there's really nothing there to break down. We found only the rarest of durability complaints, and a couple of users wish for a hook to hang the power cord on. Most owners are too busy raving about the Big Green's overall performance to say much about customer service, but no news is usually good news in that department and the few comments we found were mostly positive. In addition, in reviews for other Bissell carpet cleaners, Bissell gets kudos for its responsive customer service. The Big Green is covered by a five-year warranty.

Check it out on Amazon

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Our Sources

1. Amazon.com

BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner, 86T3/86T3Q, Contributors to Amazon.com, As of May 2016

Nearly 1,900 Amazon.com users give the Bissell Big Green an overall score of 4.8 stars out of 5. Comments about its cleaning performance range from "good" to unreserved raves, with some owners saying the Big Green kept them from having to replace their carpet.

2. Walmart.com

Bissell Big Green Deep Cleaning Machine Carpet Cleaner, 86T3, Contributors to Walmart.com, As of May 2016

Almost 450 owners review the Bissell Big Green, giving it 4.8 stars out of 5 overall; 95 percent would recommend this carpet cleaner to a friend. Some of these posts are imported from Bissell's website, although others are unique to Walmart.com.

3. HSN.com

Bissell Big Green Clean Machine Deep Cleaner, Contributors to HSN.com, As of May 2016

The Bissell Big Green Deep Cleaning Machine gets an overall score of 4.9 stars out of 5 at HSN.com, though some of the nearly 330 reviews come from the Bissell web site. As you might expect from the rating, owners are universally ecstatic about the carpet cleaner's performance.

4. BedBathAndBeyond.com

BISSELL® Big Green 86T3 Deep Cleaning Machine Carpet Cleaner, Contributors to BedBathandBeyond.com, As of May 2016

The Bissell Big Green Deep Cleaning Machine earns an overall rating of 4.8 stars out of 5 in more than 245 user reviews and 94 percent of reviewers say they would recommend the cleaner to a friend. Owners say it works as well as a professional cleaning service, and does a good job on everything from deep pile carpet to area rugs. However, once again, some reviews were originally posted at Bissell.com and are the same ones found at other user-review sites.

5. Wayfair.com

Bissell Big Green Deep Cleaning Machine, Contributors to Wayfair.com, As of May 2016

More than 65 reviewers give the Bissell Big Green Deep Cleaning Machine an almost perfect 4.9-star score, saying it makes carpets look like new. Quite a few note how quickly the wet carpet dries. Though there are fewer reviews than elsewhere, all appear to be unique to Wayfair.com.