The Bissell SpotBot Pet Deep Cleaner targets only one 7-inch circle of carpet at a time, but owners say that within that small space it removes just about any stain you throw at it. We did find some valid concerns about durability, but most users are overjoyed with the machine's cleaning ability and automatic cleaning option; the SpotBot will run through the entire cleaning cycle on its own, then shut itself off.
A carpet cleaning robot. Users love the Bissell SpotBot Pet Deep Cleaner's automated cleaning mode. Park it on a stain and press a button, and the machine takes care of the rest. Owners say the SpotBot Pet cleans great, and can even lift out some old, set-in stains. However, they wish for stronger suction that wouldn't leave the carpet so wet when it's done, and a few wish it cleaned more than just a 7-inch circle of carpet at a time. Finally, several users complain that the machine is very loud, "like ten times more than my hair dryer," writes one woman at Amazon.com.
Literal push-button cleaning. The Bissell SpotBot Pet Deep Cleaner's small size and relatively light weight of 14 pounds makes it easy to handle. Owners love the simple controls and automated cleaning feature, which they say is particularly helpful for users with limited mobility. The 16-foot power cord makes it easy to move your SpotBot around the room.
That said, users are sometimes frustrated that the SpotBot leaves little clean circles that highlight how dirty the rest of their rug is. Some also complain of a dirty ring around the clean spot, which requires some fiddling to eliminate. The 0.25-gallon reservoir handles only two or three cleaning cycles before it needs to be emptied and refilled.
Few features. The Bissell SpotBot Pet Deep Cleaner is light on features, as befits its small size. You get the choice of light- or deep-cleaning modes, a 5-foot hose with a 3-inch nozzle for tackling stains manually, and sample bottles of two different Bissell cleaning solutions.
We found sharply split opinions about durability. Some owners say their SpotBots last for five to 10 years of heavy use, but some warn of leaks or say the screws holding the top and bottom halves can break through the plastic components, leaving you with two halves of an inoperable machine. The Bissell SpotBot has a one-year warranty, but owners aren't always thrilled with Bissell's customer service.
More than 625 Amazon.com users review the Bissell SpotBot Pet, giving it an average score of 4.2 stars out of 5. They're fairly evenly split between reviewers who rave about its efficacy and others who experience a variety of problems. Some of these might be due to user error, but others are clearly related to durability issues.
Review: Bissell Spotbot Pet Handsfree Spot and Stain Cleaner with Deep Reach Technology, 33N8A, Contributors to Amazon.com, As of December 2013
More than 60 reviewers comment on the Bissell SpotBot Pet at BestBuy.com, giving it 4.5 stars out of 5 overall. BestBuy.com also runs user reviews posted to the Bissell.com website, but lists them separately from actual customer feedback.
Review: Bissell - SpotBot Pet Portable Deep Cleaner - Silver Sparkle, Contributors to BestBuy.com, As of December 2013
More than 400 users review the Bissell SpotBot at Target.com, giving it an overall rating of about 4.5 stars out of 5. The majority of posts are from Bazaar Voice, so we're dubious about their veracity, but there seems to be a good mix of positive and negative feedback.
Review: Bissell Titanium SpotBot Pet - 33N8, Contributors to Target.com, As of December 2013
About 65 users review the Bissell SpotBot at HSN.com, where it's also listed as a top customer pick. Owners give it an overall rating of 4.5 stars out of 5, saying it cleans well and sometimes even pulls old stains out. And, of course, they're thrilled that they can just set it down, turn it on and walk away.
Review: Bissell SpotBot Pet Handsfree Spot and Stain Cleaner, Contributors to HSN.com, As of December 2013
Nearly 35 Viewpoints.com users rate the Bissell SpotBot Pet, giving it an overall score of 87 out of 100 points. It also receives separate rankings in several categories; the highest are an 8.8 for maneuverability and 8.9 for durability.
Review: Bissell SpotBot Pet Hands-Free Compact Deep Cleaner 33N8 Reviews, Contributors to Viewpoints.com, As of December 2013
Nearly 300 customers review the Bissell SpotBot at Lowes.com, giving it an average score of 4.3 stars out of 5. Many comments are imported from the manufacturer's site but some are sharply critical, so they're obviously not being censored.
Review: Bissell SpotBot Pet Vacuum , Contributors to Lowes.com, As of December 2013