Carpet Cleaner Rating Sources
Total of 15 Sources
For an explanation of how we rank reviews, see our ratings criteria page.
by Editors of ConsumerReports.org
Our AssessmentThe editors of ConsumerReports.org test nine carpet-cleaning machines against ground-in dirt on white carpet panels. Each machine is rated on how well it removes the dirt, how dry it leaves the carpet afterward, ease of use (based on such factors as weight and cord length), coverage (how much carpet the machine can clean on a single tank) and noise level. ConsumerReports.org lists the results of its tests in an easy-to-read chart, but it does not offer much analysis about each machine's performance. The report also offers general advice on what to look for in a machine, tips on carpet cleaning and a comparison of the pros and cons of buying a machine, renting one or hiring a professional cleaning service.
by Editors of Good Housekeeping
Our AssessmentReviewers at Good Housekeeping put several carpet cleaners to the test, including models sold for home use and rental machines. Each carpet cleaner is evaluated based on several factors, including how well it removed dirt, how well it extracted water from the carpet, the ease of filling and emptying the tanks, and the overall ease of use. The editors recommend six models, which are presented online in the form of a slideshow. Although each recommended model is discussed in detail, the editors do not directly compare cleaners or provide any information about the machines that didn't make the cut in testing.
by Contributors to Amazon.com
Our AssessmentThis is the best source we found for user feedback; some models earn hundreds of reviews. The runaway winner is the Hoover SteamVac with Clean Surge F5914-900. About 2,400 users collectively give it a 4.5-star rating out of 5. But users will want to check model numbers on Hoovers; other models, such as the Hoover F7425-900 SteamVac Dual V (now discontinued), receive only average ratings from reviewers. Other favorites on this site include the Bissell SpotLifter Portable Deep Cleaner and the Hoover SteamVac SpinScrub F5912900.
by Contributors to Walmart.com
Our AssessmentWalmart.com has more reviews for carpet cleaners than any other source except Amazon.com. The most popular model here is the Hoover SteamVac Silver F5915-900, a Walmart exclusive that is not sold elsewhere. It receives a very high average rating in more than 1,000 reviews. However, numerous other Hoover and Bissell models also receive high overall ratings of 4 stars or better from at least 100 users.
by Contributors to BestBuy.com
Our AssessmentBestBuy.com doesn't sell as many different carpet cleaners as some other online retailers, but several of the models they do sell have plenty of reviews. The most highly rated carpet cleaners here are the Hoover SteamVac with Clean Surge F5914-900 and the Bissell Little Green 14007. The Bissell ProHeat 2X Deep Cleaner 9200A and the Hoover SteamVac All Terrain F7452-900 also receive quite a few reviews, but their ratings are not much above average.
Carpet Steam Cleaners
by Contributors to Viewpoints.com
Our AssessmentThe carpet cleaners category at Viewpoints.com consists of both carpet steamers and carpet cleaning solutions. There are numerous carpet cleaners reviewed here, most receiving less than a dozen owner reviews. The exception is the Hoover SteamVac Carpet Washer with Clean Surge F5914-900, which earns an overall score of 85 points (out of 100) from about 140 users. Most say it does an excellent job of cleaning stains and eliminating pet odors, but a number of owners complain that it has too many extra parts that aren't easily stored, which also makes it complex to use.
Carpet Deep Cleaners
by Contributors to Target.com
Our AssessmentTarget.com has fewer reviews than Amazon.com; just two models accumulate more than 40 reviews. The two top-rated upright carpet cleaners are the Bissell QuickSteamer Red Powerbrush, which has been discontinued, and the Bissell Titanium SpotBot Pet.
Vacuums -- Steam
by Contributors to Epinions.com
Our AssessmentThere is no specific category on Epinions.com for carpet cleaners, but many popular models are covered under the heading of steam vacuums. Most of the carpet cleaners with more than 10 reviews have middling scores, however. Two exceptions -- the Bissell 1200B Handheld Steam Cleaner and Hoover F6212-900 SteamVac Agility Upright Vacuum -- each have an average rating of at least 4 stars out of 5 in more than 50 owner reviews.
by Contributors to Sears.com
Our AssessmentA handful of carpet cleaners are reviewed at Sears.com. The Bissell ProHeat 2X Healthy Home Deep Cleaner 66Q4 earns an average rating of 4.5 stars out of 5 in more than two dozen reviews. The Kenmore Professional Carpet Shampooer/Hard Floor Cleaner earns an average rating of 4 stars out of 5 in nearly 60 owner reviews, but this model is sold only through Sears. The Hoover Platinum Collection F810090 accumulates about 45 reviews, but its star rating is only slightly better than average.
Shampoo and Steam Cleaners
by Contributors to Lowes.com
Our AssessmentAbout a dozen carpet cleaners sold at Lowes.com have reviews, but most of these receive fewer than 25 comments from owners. Several Bissell models are highly rated, including the Bissell Little Green Deep Cleaner, which earns a perfect score from about 10 reviewers.
by Contributors to HSN.com
Our AssessmentHSN.com sells several Hoover and Bissell carpet cleaners, but few of them receive more than a handful of ratings. The Bissell Little Green Compact Multi-Purpose Deep Cleaner maintains an average rating of 4.6 stars out of 5 in about 40 owner reviews, while the Hoover PowerMax Max Extract 77 SpinScrub Floor Cleaner earns a slightly lower average rating of 4.3 stars in about 35 reviews. However, most of the reviews on this site are only one or two sentences long, so there is little detail here to show just what users like about this carpet cleaner.
by Contributors to HomeDepot.com
Our AssessmentOnly a few carpet cleaners receive a significant number of reviews, and among them, two have a perfect 5-star average rating: the Hoover MaxExtract SteamVac Dual V Extractor and the Hoover SteamVac Spin Scrub Extractor. Navigating the site is awkward because you cannot see at a glance which models have been evaluated or what rating they have received. This site is most useful for checking user opinion on a specific model once you have narrowed down your choices.
Carpet Cleaner Reviews
by Editors of Which? magazine
Our AssessmentWhich? magazine, the British answer to ConsumerReports.org, tests 16 carpet cleaners. Each model is evaluated on its washing and drying performance, ease of use, stain removal and noise level. The editors provide both easy-to-compare scores and a detailed write-up for each model. Unfortunately, none of the recommended models is available in the United States.
Top 6 Carpet Steam Cleaners
by Barbara Whiting
Our AssessmentAbout.com's former guide to stay-at-home parents, Barbara Whiting, lists six carpet cleaners she recommends, including one portable model. The only machine for which Whiting provides a detailed review is the Hoover SteamVac Plus, which is no longer available. However, her comments may be useful for evaluating similar Hoover SteamVac cleaners. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
Carpet Cleaner Reviews
by Mariette Mifflin
Our AssessmentMariette Mifflin, the About.com guide to housewares, gives the Hoover SteamVac Spin Scrub F5912-900 an enthusiastic review, rating it 4.5 stars out of 5. She describes it as reasonably priced and easy to use, with great suction and a large tank. However, the 20 or so users who review the same machine are less enthusiastic, generally saying that this machine is very unreliable. The main problem cited is a lack of suction, but users also complain about malfunctions in the brushes and the sprayer. Mifflin also compares a number of Bissell ProHeat models, although no quantifiable ratings are provided. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)