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In this report

Carpet Cleaner Rating Sources

Total of 13 Sources
1. ConsumerReports.org
Not dated
Carpet Cleaner Ratings
by Editors of ConsumerReports.org
Our AssessmentThe editors of ConsumerReports.org test nine carpet cleaning machines against ground-in dirt on white carpet panels. Each machine is rated on how well it removes the dirt, how dry it leaves the carpet afterward, ease of use based on factors such as weight and cord length, coverage (how much carpet the machine can clean on a single tank) and noise level.
2. Good Housekeeping
Not dated
Carpet-Cleaning Machine Reviews
by Editors of Good Housekeeping
Our AssessmentReviewers at Good Housekeeping put several carpet cleaners to the test, including models sold for home use and rental machines. Each carpet cleaner is evaluated based on several factors, including how well it removed dirt, how well it extracted water from the carpet, the ease of filling and emptying the tanks, and overall ease of use. No models receive an A grade, but three receive a B, the highest rank given in this set of reviews.
3. Amazon.com
As of December 2013
Carpet Cleaners
by Contributors to Amazon.com
Our AssessmentThis is the best source we found for user feedback, and some models attract hundreds of reviews. The runaway winner is the Hoover SteamVac with Clean Surge F5914-900. It's the best-selling carpet cleaner at Amazon.com, with a rating of 4.3 stars out of 5 after more than 4,000 owner posts. Other standout models get 4.4 stars out of 5 or better after at least 40 user reviews, and about 20 contributors give the Bissell Big Green BG10 a rating of 4.8 stars out of 5.
4. Walmart.com
As of April 2012
Carpet Cleaners & Shampooers
by Contributors to Walmart.com
Our AssessmentWalmart.com has more reviews for carpet cleaners than any other source except Amazon.com. The most popular model here is the Hoover SteamVac Silver F5915-900, a Walmart exclusive that is not sold elsewhere. It receives a very high average rating in more than 1,000 reviews. However, numerous other Hoover and Bissell models also receive high overall ratings of 4 stars or better from at least 100 users.
5. BestBuy.com
As of December 2013
Steam & Deep Cleaners
by Contributors to BestBuy.com
Our AssessmentBestBuy.com doesn't sell as many different carpet cleaners as some other online retailers, but several of the models they do offer get plenty of reviews. Standout models receive an average rating of 4.4 stars out of 5 or better from at least 30 users.
6. Viewpoints.com
As of December 2013
Carpet Steam Cleaners Reviews
by Contributors to Viewpoints.com
Our AssessmentThe carpet cleaner category at Viewpoints.com includes both carpet steamers and carpet cleaning solutions. Numerous carpet cleaners are reviewed here, but most get feedback from less than a dozen owners. The exception is the Hoover SteamVac Carpet Washer with Clean Surge F5914-900, which earns an overall score of 84 points out of 100 from more than 150 users. Other standout models get at least the same score from 14 or more contributors.
7. Target.com
As of December 2013
Carpet Cleaners
by Contributors to Target.com
Our AssessmentTarget.com sells Hoover, Rug Doctor and Bissell carpet cleaners, but the Bissell machines are far and away the most popular, consistently earning 4.5 stars out of 5 or better after at least 20 user reviews. A few even attract hundreds of comments: For example, the Bissell Titanium SpotBot Pet has more than 400 owner posts.
8. Sears.com
As of December 2013
Floor Cleaners
by Contributors to Sears.com
Our AssessmentA handful of carpet cleaners are reviewed at Sears.com, and the most popular models earn a rating of 4 stars out of 5 or better after at least 10 user reviews.
9. HSN.com
As of December 2013
Carpet Cleaners
by Contributors to HSN.com
Our AssessmentHSN.com sells several Hoover and Bissell carpet cleaners. Some models accumulate hundreds of user reviews, but others are less popular. We consider anything with a cumulative rating of 4 stars out of 5 or better after at least 10 user reviews to be noteworthy.
10. HomeDepot.com
As of December 2013
Carpet Cleaners
by Contributors to HomeDepot.com
Our AssessmentOnly a few carpet cleaners attract a significant number of reviews at HomeDepot.com, and just two get a rating of 4.4 stars out of 5 or better after at least 30 user reviews. Both of them -- the Hoover C3820 and Hoover GH50130 -- include a few 5-star reviews imported from the Hoover website, which we consider to be suspicious. However, most of the owner comments originate from HomeDepot.com users, so we simply discard the Hoover-posted reviews.
11. Meijer.com
As of December 2013
Carpet Cleaners
by Contributors to Meijer.com
Our AssessmentMost carpet cleaners sold at Meijer.com attract at least a few reviews. At first glance, several Bissell models stand out with high ratings and dozens of user posts, but almost all of them are duplicated from Bissell.com. Instead, we select the Hoover SteamVac Deep Cleaner -- which gets 4.4 stars out of 5 after about 10 authentic owner reviews -- as the standout model from this source.
12. About.com
Not dated
Top 4 Steam Carpet Cleaners
by Barbara Whiting
Our AssessmentAbout.com's guide to stay-at-home parents, Barbara Whiting, recommends four carpet cleaners, including one portable model. The only machine that gets a detailed review is the Hoover SteamVac Plus, which is no longer available. However, Whiting's comments may be useful for evaluating similar Hoover SteamVac cleaners.
13. Lowes.com
As of December 2013
Shampoo & Steam Cleaners
by Contributors to Lowes.com
Our AssessmentLowes.com sells several brands of carpet cleaners, but we can't trust the site's ratings because it imports product reviews for Bissell products from Bissell.com. This skews the results heavily toward the Bissell brand.

Carpet Cleaners Runners Up:

Bissell Big Green Deep Cleaning Machine Est. $470

4 picks including: About.com, Amazon.com…

Rug Doctor Mighty Pro X3 Est. $400

2 picks including: Amazon.com, Good Housekeeping…

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BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner, 86T3
Buy from Amazon.com
from Amazon.com
New: $599.99 $440.00   
In Stock.
Average Customer Review:  
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Rug Doctor Mighty Pro X3 Pet Pack
Buy from Amazon.com
from Amazon.com
New: $599.00 $398.00   
In Stock.
Average Customer Review:  
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