Cell Phone Plans: Reviews

Updated April 2012
The right cell phone carrier for you comes down to price, reception and customer service. That's why ConsumerSearch values full scale surveys that poll thousands of customers to determine which carrier is best, depending on your region. National and regional carriers are considered. Editors also consulted tech experts, customer advocacy sites and user reviews.
 Looking for phones and not plans? See our new Cell Phone Reviews section

 

Best cell phone plans

Verizon Wireless *Est. $40 per month and up Learn More

J.D. Power & Associates: Verizon Wireless ranks highest in the northeastern United States.

ConsumerReports.org: ConsumerReports.org polls more than 66,000 subscribers nationwide, asking them to rate their cell service for value, voice/texting/data service and various types of customer support.

PCMag.com: Despite its high fees and poor plan options, PCMag.com readers rank Verizon Wireless best among national cellular service providers, thanks to its best-in-class coverage, good call quality and top-notch handsets.

TopTenReviews.com: This site names Verizon as the best cell phone provider overall, with the highest ratings for plans and support, but call quality is not rated.

Computerworld.com: Verizon Wireless's 4G network again proves the fastest in this test.

Laptop Magazine: Laptop Magazine gives Verizon Wireless an A- for its fast-but-expensive 4G network.

Engadget.com: On the iPhone, Verizon Wireless is so much more reliable for voice calls than AT&T that Joshua Topolsky concludes it makes "the best smartphone in America just a little bit better" -- even though Verizon's 3G data speeds aren't quite as fast as AT&T's.

PC World: Verizon Wireless's 4G network is the speediest among major carriers, Jared Newman concludes, but "the data caps are a downer." PC World rates the Verizon, Sprint, T-Mobile, MetroPCS and Clear/Clearwire 4G networks based on data from its own tests, the networks themselves and third-party sources.

Viewpoints.com: Over 600 people have given Verizon Wireless and average score of 77 out of 100, rating it higher than the overall average of the other service providers.

Top regional cell phone carrier

U.S. Cellular *Est. $30 per month and up Learn More

J.D. Power & Associates: U.S. Cellular is the top-ranked wireless service provider in the north-central United States, according to the more than 27,000 wireless users who responded to J. D. Power and Associates' annual survey.

ConsumerReports.org: ConsumerReports.org polls more than 66,000 of its subscribers, asking them to rate their cell service for value, voice/text/data service and customer support.

PCMag.com: U.S. Cellular earns a Readers' Choice award here, along with Verizon Wireless.

TopTenReviews.com: This site's best feature is its detailed comparison chart, examining the features of 10 cellular service providers, including U.S. Cellular which earns 3 out of 4 stars, but comes in at eighth place.

CNET: CNET doesn't actually review U.S. Cellular, but the site provides a good overview in this buyer's guide, which outlines the pros and cons of several major nationwide and regional carriers.

Viewpoints.com: About 70 people have rated U.S. Cellular here, giving it an average of 77 out of a possible 100 points -- the highest for any contract cell phone carrier.

Cell Phone Plans Runners Up:

AT&T *Est. $40 per month and up

3 picks including: J.D. Power & Associates, Laptop Magazine…

Sprint *Est. $30 per month and up

1 pick including: J.D. Power & Associates, Laptop Magazine…

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