The corporate BlackBerry 8800 series, which debuted between the Pearl and the Curve, consists of the BlackBerry 8800, 8820 and 8830. The original BlackBerry 8800 was released with AT&T in 2007 (Cingular at the time) and subsequently released on T-Mobile. This model has been largely replaced by the 8820 and is currently only available through third-party sellers. The 8820 adds Wi-Fi connectivity to the mix and is exclusive to AT&T and T-Mobile. Verizon and Sprint users get the BlackBerry 8830, sometimes referred to as the World Edition, because both versions offer compatibility with GSM networks abroad and CDMA networks in the U.S. Verizon's model has internal GSM circuitry, while the Sprint model is even more flexible, allowing you to swap out SIM cards when abroad. These are not truly unlocked phones though and will not work with U.S GSM networks. Verizon's BlackBerry Storm 9530 (*est. $200 with a two-year contract) is also a dual CDMA/GSM phone.
The 8800 series is definitely angled toward serious business types, although it does have a media player. None of the 8800 models have a camera though, so it's a good option for workplaces where cameraphones are banned. Like all BlackBerry models, the 8800 series excels at messaging. Complaints about the series include an inconveniently placed card slot (underneath the battery cover) and the lack of dedicated media controls. The 8800 and 8820 from AT&T offer push-to-talk capability. BlackBerry's Curve and Bold are the 8800's biggest competitors. The Curve has better integrated multimedia offerings, while the Bold is compatible with AT&T's high speed 3G network, so it's a pro at multitasking.
Reviewers were impressed with the BlackBerry 8800 upon its release, especially its excellent battery life, but most prefer the Curve now. CNET's Bonnie Cha says that the 8800 "brings the sexier look and versatility of the Pearl to a full QWERTY device" but complains about the placement of the microSD slot and the lack of external media controls. PCMag.com's Sascha Segan isn't blown away by the 8820's Wi-Fi implementation, but overall he's pleased with the phone. Still, he offers the BlackBerry Curve as a good alternative. Mark Spoonauer of Laptop Magazine gives the BlackBerry 8820 four out of five stars and says it's a "solid choice" for AT&T users, but T-Mobile subscribers might want to wait. That advice turns out to be solid itself, as the newly released BlackBerry Curve 8900, now exclusively with T-Mobile, improves on most of the 8800 series' features. Still, those looking for a smartphone without a camera should consider the 8820 or 8830. Likewise, frequent travelers might be interested in the 8830's capacity as a world phone.
Reviews of the series are mostly positive with only a few complaints as noted above. Top sources include CNET, PCMag.com, Laptop Magazine, PC World and Brighthand. All of these sources regularly review cell phones and smartphones and offer relatively easy ways to compare products. Amazon.com has a handful of user reviews of the BlackBerry 8830 for Verizon and the BlackBerry 8820 for AT&T and T-Mobile. The 8820 also gets about 30 reviews on AT&T's website. The original model, the 8800, is no longer selling at Amazon or directly from carriers, so user reviews are scarce.
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Our Sources
1. CNET
Cha recommends Verizon's BlackBerry 8830 for the "globe-trotting executive," calling it a "powerful voice and messaging tool," although she bemoans the lack of a camera. She compares the 8830 with the earlier 8800, but not with other smartphones. More than 100 user reviews result in an average score; many of the complaints are about Verizon, not the device itself.
Review: RIM BlackBerry 8830 - Silver (Verizon Wireless), Bonnie Cha, May 22, 2007
2. PCMag.com
Sprint's version of the BlackBerry 8830 gets an Editors' Choice award from PCMag.com, and Segan prefers it to the Verizon model, which received the same honor. Segan likes the Sprint 8830's generous software package and GPS capabilities and calls it "hands-down the best business-friendly smartphone on Sprint's network for frequent travelers to Europe."
Review: RIM BlackBerry 8830 (Sprint), Sascha Segan, Aug. 24, 2007
Haselton gives the T-Mobile BlackBerry 8820 a so-so score of three out of five stars and is impressed with the quality of calls made over Wi-Fi, but he finds call quality spotty otherwise. He compares the BlackBerry 8820 with the BlackBerry Curve as well as with AT&T's version of the 8820.
Review: T-Mobile BlackBerry 8820, Todd Haselton, Apr. 28, 2008
4. PC World
The BlackBerry 8820 gets a short, positive review from PC World. Reviewer Liane Cassavoy likes that it supports Wi-Fi, calling it "a sleek cell phone that delivers speedy data service even when your cellular coverage is spotty."
Review: RIM Blackberry 8820, Liane Cassavoy, Sept. 19, 2007
Contributor JerryJ likes the BlackBerry 8830 for Verizon. But he wishes the keyboard weren't so cramped and finds the design dull. Still, he finds it easy to use and enjoys its versatility as a "world" phone.
Review: RIM BlackBerry 8830 World Edition, JerryJ, July 9, 2007
Comparing Verizon's BlackBerry 8830 with the 8800, Zhang notes that the two devices are mostly the same. Although Zhang appreciates that the 8830 can be used abroad, he stresses that its lack of GPS support may turn some users off.
Review: BlackBerry 8830, Tong Zhang, May 29, 2007
Infosync's Philip Berne is disappointed in the BlackBerry 8830, saying "we would have liked better battery life, some useful productivity apps, and a better Web browsing experience." Berne says that business users will be mostly satisfied with the device, but that those looking for multimedia features should look elsewhere.
Review: Review: RIM BlackBerry 8830 Business Smartphone, Philip Berne, June 19, 2007
8. ATT.com
The BlackBerry 8820 gets about 30 user reviews at AT&T's website. Most are positive, but there are some complaints about the small keyboard, and others comment on its bulkiness. Most say it's great for business but not "fun."
Review: BlackBerry 8820, Contributors to ATT.com
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