The Pearl Flip 8220 (Free with new/renewal contract), BlackBerry's first clamshell smartphone, splashed on the market in the fall of 2008, exclusively for T-Mobile and is now available on Verizon and Alltel as well. (It should make its way to AT&T in late 2009.) With its appealing combination of form and functionality, it has generated a polarized response from reviewers and consumers. Nearly everyone is impressed with this smartphone's sleek, compact design; its multitude of messaging options; impressive multimedia features; beefed-up processing power; and expandable memory compared with the candy-bar Pearl. But for many, this smartphone's buggy software and slow-rendering browser dull its luster. "Promising yet disappointing" says Sascha Segan of PCMag.com, who finds the Pearl Flip "littered" with bugs and a browser that "shouldn't have left RIM's labs." He calls the newer Verizon version "last year's model" particularly compared to the "blockbuster" that is the BlackBerry Tour. Reviewers are unanimous that the Flip's browser can't keep pace with that of the BlackBerry Bold or Nokia E71, let alone the iPhone's superior Safari browser. Users at CNET and Amazon.com have come to the same conclusion, describing the Pearl Flip as a "mixed bag" that is "appealing but buggishly slow."
Still, the Pearl Flip offers a lot in a small device. It's nearly as compact as the candy-bar Pearl and weighs only two-tenths of an ounce more but packs double the memory -- 128 MB of memory expandable up to 16 GB via a microSD slot -- to boost the 312 MHz processor. The high-resolution 240-by-320-pixel display is crisp, and the phone supports video streaming, including YouTube. The 2-megapixel camera also captures video. On the business front, the Pearl Flip has push email, corporate access, text and picture messaging, HTML email and instant messaging. DataViz Documents to Go can view, edit, save and share Office documents, and the roomier SureType keyboard (compared with the Pearl) and recessed "pearl" trackball make for easier navigation.
The Pearl Flip is Bluetooth and Wi-Fi enabled. With T-Mobile's HotSpot @Home service, users can make unlimited calls over Wi-Fi for an extra $10 a month. However, the Flip does not have GPS like other Pearl models or T-Mobile's Sony Ericsson TM 506 flip phone (Discontinued). Another drawback is the lack of 3G compatibility, which diminishes the already marginal web browser; the Pearl Flip uses T-Mobile's slower EDGE network. According to David Pogue of The New York Times, "waiting for the web is agonizing." It's one of the trade-offs of the Pearl Flip and the Pearl series phones in general, which aren't meant to replace heavy-duty yet pricier smartphones like the BlackBerry Curve, the BlackBerry Storm or the Apple iPhone 3G. Nonetheless, Bonnie Cha of CNET says the Pearl will "satiate the appetite of flip phone fanatics," and Segan says it will be a "winner" once manufacturer Research in Motion works out the bugs.
The Pearl Flip 8220 receives many reviews by both professionals and consumers. PCMag.com, Laptop, The New York Times and infoSync provide detailed evaluations that compare features of the BlackBerry Flip 8220 to rivals such as the Sony Ericsson TM 506 Flip, the Nokia E71 and the Apple iPhone 3G. Rounding out our sources are standalone reviews from CNET and Brighthand. User reviews from CNET and Amazon.com reveal common denominators of long-term product use.
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Sony Ericsson TM506 Phone, Black/Green (T-Mobile)
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Our Sources
1. PCMag.com
In his detailed review of the Pearl Flip, Segan likes the hardware upgrades, including a bigger keyboard, but he's "soured" by the crippling software problems. He anticipates that the Pearl Flip will be a "winner" once manufacturer Research in Motion works out the bugs, and he recommends waiting to buy the phone until the software has been upgraded. A separate review covers Verizon's BlackBerry Flip.
Review: BlackBerry Pearl Flip 8220 (T-Mobile), Sascha Segan, Oct. 13, 2008
Haselton looks at the improvements of the Pearl Flip 8220 over the candy-bar Pearl. He "grew to like" the clamshell design. And he considers the Pearl Flip 8220 a "solid messaging and multimedia phone" and a good choice for anyone who "can live with EDGE" and without GPS.
Review: BlackBerry Pearl Flip 8220, Todd Haselton, Oct. 13, 2008
Pogue compares two new BlackBerry arrivals aimed at opposite ends of the market -- the Pearl Flip 8220 for the consumer masses and the Bold for corporate users. He says the Flip "works great as a clamshell" but laments its software bugs and slowness, noting that "waiting for the Web is agonizing" on T-Mobile's non-3G network.
Review: BlackBerry Aims to Stay Step Ahead, David Pogue, Oct. 29, 2008
4. CNET
Cha's detailed evaluation covers the design, features and performance of the Pearl Flip 8220. She's impressed with the upgraded internal display and interface, strong email support and Wi-Fi, although she considers the lack of GPS and 3G support to be definite drawbacks. Overall, she feels the clamshell design of the Flip 8220 "should satiate the appetite of flip phone fanatics."
Review: RIM BlackBerry Pearl Flip 8220 (T-Mobile), Bonnie Cha, Oct. 13, 2008
5. CNET
More than 25 users weigh in on the pros and cons of the Pearl Flip 8220, with the majority concluding that the new BlackBerry clamshell is a "mixed bag" of great features that are often outweighed by crippling software bugs and a slow-rendering web browser.
Review: RIM BlackBerry Pearl Flip 8220 (T-Mobile), Contributors to CNET
Mahal's point of reference for assessing the Pearl Flip 8220 is his prior experience with the BlackBerry 8700. He concludes that the Pearl Flip is great for light multifunctional users and offers a great value for the price, although it would benefit from the addition of GPS.
Review: BlackBerry Pearl Flip 8220 Review, Shaun Mahal, Nov. 10, 2008
Berne's thorough review covers everything from design, call quality and messaging to productivity, music and web browsing. While he and his team of testers like the Pearl Flip 8220 "even more than the standard candy-bar Pearl," he nonetheless says that the Pearl Flip 8220 has a "poor web browser for a modern smartphone."
Review: BlackBerry Pearl Flip 8220 Review, Philip Berne, Oct. 13, 2008
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