TrustedReviews.com's Edward Chester calls the BlackBerry Torch 9860 a "perfectly competent handset with a smart design," while Crackberry.com's Kevin Michaluk thinks it has some flair even if it's not the best BlackBerry out there. Experts agree that the Torch 9860 doesn't look like most of BlackBerry's (RIM's) devices, or even like previous Torch handsets. With no physical keyboard and a large touch-screen display, the Torch 9860 smartphone is more akin to the BlackBerry Storm 2 and Pearl 3G.
CNET's Bonnie Cha says that the Torch 9860's 3.7-inch screen, the largest among all BlackBerry devices when the phone was released, isn't the sharpest but is still very good-looking. Both Cha and GSMArena.com's editors find the on-screen keyboard pretty cramped and hard to type on. When it comes to the physical control buttons, Michaluk thinks they're flimsy, "like they could snap right off." Chester says that the phone's universal inbox makes up for its keyboard issues when it comes to messaging. But if you ask Michaluk, the device's best feature is its voice-activated universal search that resulted in 100 percent accuracy during his testing.
The Torch 9860, one of RIM's first OS 7 devices, is coupled with a 1.2 GHz processor. Experts say that it's one of the fastest BlackBerrys on the market. Call quality is pretty similar to other BlackBerry phones, Michaluk says, though the speakerphone has some issues. He also says he's "super impressed" with the photo quality of its 5-megapixel camera. When it comes to its multimedia capabilities, the editors of GSMArena.com particularly enjoy watching videos on the device due to its large screen. Same goes for web browsing; experts find OS 7's new browser pretty fast, and their only complaint is the lack of Flash support. The phone's battery life depends on what you use it for -- in the case of GSMArena's editors, a full charge lasted one day of intense use that included browsing over Wi-Fi, taking pictures and playing videos and music.
CNET's review of the BlackBerry Torch 9860 is a very short overview lumped together with reviews of other OS 7 phones. CrackBerry.com, GSMArena.com and TrustedReviews.com offer in-depth evaluations, with corresponding images.
While the editors of GSMArena.com find the phone's features agreeable, they think you could get better smartphones for the price. They criticize the phone's cramped on-screen keyboard, but praise its fast browser even if it can't load Flash.
Review: BlackBerry Torch 9860 Review: Keyless, Not Clueless, GSMArena Team, Sept. 29, 2011
The Torch 9860 isn't the best BlackBerry out there, Kevin Michaluk says, though he still believes it's a great media and web browsing device. He loves the phone's screen and calls it "amazing," but thinks some of the phone's buttons look a bit cheap.
Review: BlackBerry Torch 9860 Review, Kevin Michaluk, Aug. 16, 2011
Edward Chester explains that with a thickness of 0.45 inches, the Torch 9860 is not a super-slim design. He also thinks it's "not a speed demon" despite its comparatively better processor and RIM's new OS 7. He calls the phone a "perfectly competent handset."
Review: BlackBerry Torch 9860 Review, Edward Chester, Nov. 8, 2011
Bonnie Cha thinks the phone's on-screen keyboard is pretty hard to use, but that the display itself is vivid enough. She calls the Torch 9860 one of the fastest BlackBerrys she's ever used, even if she doesn't think it lives up to RIM's promise of being 100 percent faster than OS 5.
Review: BlackBerry Torch 9860 (AT&T), Bonnie Cha, Aug. 3, 2011