The LG Rumor and LG Scoop are basically the same product rebranded and offered in different colors for different carriers. The Rumor is available on Sprint as well as Kajeet, a cell phone service for kids that uses the Sprint network. The Scoop is available on Alltel, a regional carrier. Both are inexpensive slider cell phones with a 2-inch display screen that rotates to landscape mode when you slide out the full QWERTY keyboard. (There's also an alphanumeric keypad on the front.) The QWERTY keyboard makes this a good choice for messaging and email enthusiasts on a tight budget, most reviews say, but one reviewer says the keyboard couldn't keep up with his typing speed and suggests that ought to be a deal-breaker unless you're a slow typist. Another review points out that there aren't dedicated keys for the comma and period, so you'll be hitting function keys to get them.
And be aware that the Rumor and Scoop are not 3G-compatible, so web browsing will be slow -- one review says it's comparable to dial-up speed. There are some other sacrifices for the cheap price -- the screen isn't very high-res (176 pixels by 220 pixels), the only music format supported is MP3, the camera is 1.3 megapixels with no flash, and there's no voice dialing. While owner reviews are generally positive, some detractors say that the screen freezes and that the phone shuts off at random. On the other hand, most reviews say the call quality and battery life (about five hours) are good for the price, and there's a camcorder, although reviews say it's not an especially good one. Still, the most negative professional review, at InfoSync, runs a list of the best consumer (as opposed to business) QWERTY phones, and the cheapest on the list, the Palm Centro, runs about $100 with a (Verizon) contract.
Sprint has since released the Samsung Rant, which improves on the LG Rumor in several ways. Most reviews of the Rant compare it with the Rumor, and most reviewers prefer the Rant because it has more features, including Sprint TV, stereo Bluetooth, a microSD slot and a 2-megapixel camera. In March, LG announced the Rumor2 for Sprint, which has been rebranded as the LG Banter for Alltel. (See our review of the LG Rumor2/Banter.)
The best reviews of the LG Rumor and LG Scoop are at PCMag.com and CNET, where testing is thorough and each cell phone gets a score that makes for easy comparisons at a glance. PCMag's review of the LG Scoop doesn't clearly contrast the minor differences between the Scoop and the Rumor. Consumer Reports has a handy ratings chart, but you need a subscription to see it. Amazon.com has some owner reviews, but they are much more plentiful at CNET. We also found Amazon.com reviews specifically for Kajeet's LG Rumor.
Our Sources
1. PCMag.com
This review of the LG Scoop also links to an older review of the LG Rumor and says the two are "pretty much the same." Reviewer Sascha Segan says the Scoop is "a terrific value for the price," especially for people who message a lot. Segan finds the reception "middling" and the battery life good at about five hours.
Review: LG Scoop AX260, Sascha Segan, July 16, 2008
2. CNET
CNET rates the LG as "very good" despite being slow and having a "poor" screen. About 130 user reviews combine for a lower rating, with detractors saying that it's slow, that the screen freezes and that the phone shuts off at random.
Review: LG Rumor -- White (Sprint), Nicole Lee, Oct. 26, 2007
3. ConsumerReports.org
Consumer Reports tests and ranks about 50 regular cell phones, including the LG Scoop, but access to the chart and short individual reviews are limited to subscribers.
Review: Cell Phone Ratings, Editors of ConsumerReports.org
The LG Rumor gets a "mediocre" rating. The keyboard couldn't keep up with reviewer Philip Berne's typing, and even with no 3G services, "you'll still need to pay for unlimited data if you want to use the IM client all day long, not to mention the web browser."
Review: Review: LG Rumor Consumer Messaging Phone, Philip Berne, Nov. 8, 2007
Mobile Burn offers thorough reviews that are lacking only in comparisons with similar products. The LG Rumor is "recommended" as long as you don't mind the lack of 3G and the slow web surfing. Otherwise, build quality, battery life and messaging functions draw praise.
Review: Review: LG's Rumor QWERTY Phone for Sprint, Mike DeWane, Dec. 10, 2007
This otherwise-thorough review fails to offer comparisons with other phones. It concludes that the LG Rumor is good for messaging, poor as a music player. It adds that "the Rumor's lower-end feature set prevent it from being a true standout device."
Review: Review: LG Rumor, Eric M. Zeman, Feb. 29, 2008
7. Amazon.com
Just a handful of owners weigh in on the LG Rumor (none for the LG Scoop), and no one rates it lower than three out of five stars. But this is a very small sampling compared with owner reviews at CNET.
Review: LG Rumor LG260 Phone, Contributors to Amazon.com
8. Amazon.com
Fewer than 10 users review the LG Rumor for Kajeet, all rating it at least three out of five stars. Negative comments refer mainly to customer service.
Review: LG Rumor 260 Prepaid Phone (Kajeet), Contributors to Amazon.com
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