
The Nokia E71 is a candy-bar smartphone with fast 3G network speed and a full QWERTY keyboard, but reviewers generally view the high price as a negative. Because it's sold only unlocked -- with no carrier affiliation -- there is some sticker shock for buyers accustomed to a low price that requires a two-year commitment to a carrier. Unlocked phones still must be activated by a carrier -- in the U.S., that's either T-Mobile or AT&T, but no contract is required. As the Nokia E71 is a business-oriented phone -- an "excellent mobile office," says PCMag.com's Sascha Segan -- the purchase price may not be on your dime, however. The Nokia E71 uses the Symbian operating system, which may seem a tad unfamiliar to U.S. users. InfoSyncWorld.com's Philip Berne says the phone "often made us feel as if we needed the help of a network administrator." But reviews say the Nokia E71 is exceptionally good for reading and editing documents. "The phone's office apps do better at displaying complex documents than Microsoft's own Windows Mobile apps," PCMag's Segan says. Professional and owner reviews indicate email support could be better -- it doesn't support HTML email and has no alert when new mail has arrived. The Nokia web browser supports Flash Lite 3.0, and reviews say the browser is fast, either via HSDPA or Wi-Fi.
On the other hand, the phone includes icons for features that don't work, at least for U.S. buyers, such as push-to-talk. And reviews point out that the GPS receiver isn't the best. Plus, if you want turn-by-turn directions, you'll have to buy an upgrade. PCMag.com's Segan, writing from New York City, says the Nokia E71 thought he was in Sweden. The keyboard is a bit cramped, and the 2.36-inch screen isn't quite big enough for business users, reviews say. Reviewers do note that there's a pretty cool text-to-voice feature that will read messages to you. While the camera is 3.2 megapixels, reviews say, it's disappointing on stills but pretty good on video.
Most reviews say that the Nokia E71 is nothing special as a music player, but that the microSD slot will accept up to 8 GB memory cards. Reviewers tend to get around five hours of talk time in battery tests. Some reviewers suggest the BlackBerry Curve, which is available on all major carriers for a subsidized price, as a good alternative for business users. The BlackBerry Bold, available on AT&T, is also a viable option.
We found the best reviews from some of the usual top sources -- PCMag, CNET, WirelessInfo.com and InfoSyncWorld. ConsumerReports.org doesn't cover Nokia smartphones at this writing. We found more than 130 owner reviews at Amazon.com and about 40 at CNET. Be careful when reading reviews from outside the United States -- some refer to features that aren't available on the U.S. model.

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Our Sources
1. PCMag.com
This roundup picks the Nokia E71 as the top phone with a Symbian Series 60 OS and links to Sascha Segan's full review in which it gets an Editors' Choice award. Segan says the Nokia E71 is "a good unlocked alternative to the BlackBerry Bold," although the camera and music and video players are panned.
Review: The Top Smartphones by OS, Jamie Lendino, March 20, 2009
2. CNET
Bonnie Cha gives the Nokia E71 an "excellent" rating; more than 40 owner reviews combine for the same rating. Cha criticizes the Nokia E71 for being expensive, for having a smallish (2.36-inch) display and for a keyboard that is "a bit cramped."
Review: Nokia E71 -- Gray (Unlocked), Bonnie Cha, July 3, 2008
Philip Berne is a tough grader, but the Nokia E71 scores high enough to make the top-10 business phones list at the bottom. He does note that "overall, the phone often made us feel as if we needed the help of a network administrator," because of the unfamiliar Symbian OS.
Review: Nokia E71 Review, Philip Berne, July 23, 2008
Reviews here may be longer than some people will like, but the Value & Comparisons subsection is worth reading. Alfredo Padilla says the Nokia E71 is overpriced and suggests the BlackBerry Curve 8320, Palm Centro and Samsung Blackjack II. Compared with the Apple iPhone 3G, it's a toss-up.
Review: Nokia E71 Cell Phone Review, Alfredo Padilla, Aug. 4, 2008
5. PC World
The Nokia E71 rates just a "good" because of its expense and because "many of the E71's applications, such as the music store and push to talk, are not available to American users." The battery test yields nearly five hours of talk time, "on a par with other 3G smartphones."
Review: Nokia E71, Ginny Mies, Oct. 10, 2008
The weakness in reviews here is a lack of direct comparisons with similar products. In a highly positive review, Michael Oryl notes that for a business phone, the Nokia E71 has skimpy email support, and the surface makes fingerprints turn into an "oily mess."
Review: Review of Nokia's Rock-Solid E71 Smartphone, Michael Oryl, Aug. 7, 2008
7. Amazon.com
More than 130 owner reviews combine for a very high rating, with about 65 percent scoring the Nokia E71 the maximum five stars and nearly 90 percent rating it at least four. Some complain that email support could be better, and that it doesn't alert you to new emails.
Review: Nokia E71 Unlocked Cell Phone (Gray), Contributors to Amazon.com
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