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Palm Centro

Free to $130 with contract

Reviewed May 2009

Top budget smartphone

pros
  • Good value
  • Easy to use
  • Bluetooth
  • Lightweight
cons
  • No Wi-Fi
  • Cramped keyboard
  • Limited multimedia capabilities
 
 
Where to Buy
 
 
 

While reviewers are in agreement that the Palm Centro isn't a game-changer in any way, they say that this inexpensive smartphone is a great choice for Verizon or Sprint subscribers who are eyeing the bottom line, as well as for those considering their first smartphone. The Centro is available unlocked, but for a premium price that negates the "budget" aspect of this smartphone. It offers loads of features for the price across the three carriers, including a 320-by-320-pixel touch screen, a camera with camcorder functions, expandable memory, Bluetooth and productivity applications. While multimedia support is OK, it falls far short of that of the Apple iPhone 3G (8 GB *est. $200 with service contract), and it can't make use of AT&T's high-speed 3G network. 3G (EVDO) support is offered in the Verizon and Sprint versions of this phone, however.

The Palm Centro weighs only 4.2 ounces, but it has push email, lots of messaging options and a suite of productivity apps. On the downside, the Centro lacks Wi-Fi, and the keyboard is cramped. In his review for The New York Times, David Pogue notes that "Palm and Sprint boast that the Centro has a full alphabet keyboard, but that's a generous use of the word 'full.' " The Centro uses the Palm OS, and you can sync it with Outlook, view documents and get turn-by-turn driving directions from Google Maps. Memory can be expanded up to 4 GB via the microSD slot.

Among the reviews we found, editors at CNET don't hesitate to recommend the Palm Centro as one of the best choices among current smartphones. Other detailed single-product reviews for the Palm Centro can be found at InfoSyncWorld.com and Brighthand.com, as well as from editors at PCMag.com. Consumer Reports weighs in with its usual unbiased testing, but discussion is short. User reviews at Amazon.com can be useful in determining whether long-term problems with the Palm Centro are likely.

Where To Buy

Our Sources

1. CNET

CNET covers the Palm Centro on the Sprint network in this well-detailed report. Bonnie Cha's conclusion is that while the Centro isn't without flaws and certainly isn't innovative, it's a good choice for a first smartphone.

Review: Palm Centro -- Red (Sprint), Bonnie Cha, Oct. 11, 2007

2. PCMag.com

PCMag.com covers the Verizon version of the Palm Centro in this balanced review. Jamie Lendino calls it a solid alternative to a "feature" phone, but says that it is limited compared with what some other smartphones offer.

Review: Palm Centro (Verizon Wireless), Jamie Lendino, July 3, 2008

3. ConsumerReports.org

Testing for this update meets Consumer Reports' usual standards. We are disappointed that discussion remains brief, but it is improved from earlier efforts in that regard. Twenty-four smartphones are stacked up against one another, and 12 models are recommended.

Review: Cell Phones and Smart Phones, Editors of ConsumerReports.org, Sept. 2008

4. InfosyncWorld.com

The Palm Centro isn't one of the highest-rated smartphones here, but it still gets a fairly favorable review from editors. The report rates the smartphone in a number of different performance/design/usability areas, then details where it succeeds and where it fails.

Review: Palm Centro Review (Verizon Wireless), Editors of InfoSyncWorld.com

5. Amazon.com

Several versions of the Palm Centro for different carriers receive user feedback on Amazon.com, but the Sprint version gets the most reviews by far -- more than 40 as of our last visit. Most owners seem pleased, but there are enough negative comments -- some centering more on Sprint than on the smartphone itself -- to bring the average rating down somewhat.

Review: Palm Centro Phone, Black (Sprint), Contributors to Amazon.com

6. Brighthand.com

In a reasonably well-detailed review, Antoine Wright finds lots to like with the Palm Centro, but he says that experienced users might be better served getting one for a "non-techie" loved one instead of themselves. Brighthand.com also offers a review of the Centro on the Sprint network.

Review: Palm Centro for AT&T Review, Antoine Wright, Mar. 5, 2008

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