CNET's Nicole Lee says that "as long as you don't set your expectations too high, the Crossover makes for a decent starter smartphone." Other experts agree, including PCMag.com's Jamie Lendino, who cites the need for a more responsive touch screen and faster processor, and PC World's Armando Rodriguez, who criticizes the phone's "subpar call quality." In ads, Pantech touts the phone as rugged, but experts warn that the Crossover won't survive extreme situations. Rodriguez says the phone feels plasticky, while PhoneScoop.com's Eric Zeman says the phone is greasy-feeling and slippery.
Experts say the Crossover's 3.1-inch display is too small for a touch screen, though most of them note that it's passable and free of pixilation. Reviews regarding its responsiveness, however, are mixed. The Crossover is one of the few Android phones with a keyboard, which reviewers find tactile and quite roomy, although Rodriguez notes that the keys could be too small for large hands. It has a user interface on top of the stock Android operating system that allows you to organize your apps however you want, a feature Engadget.com's Brad Molen praises. The phone's performance isn't top-notch, and PCMag's benchmark tests prove its processor is sluggish. Even playing "Angry Birds" could slow down the phone, says Rodriguez.
The Crossover has a 3-megapixel camera without a flash, but experts say that it takes decent pictures for its specs. It also has a 3.5 mm jack, which means you can use any standard headphones with it, but music and video playback are less than stellar. Its 3G data speeds receive mixed reviews, with Lee calling the connection decent and Zeman noting that it randomly stalls. The Crossover's call quality receives mediocre reviews, with Molen mentioning a small amount of fuzz and Lendino finding the reception a little shaky. All reviewers praise the phone's battery life, though. It lasts 7 hours and 46 seconds in talk time during PCMag's test, which is longer than its five hours of rated battery life.
Reviews at CNET, Engadget.com and PhoneScoop.com dissect the phone's features for the most complete look at the device. PCMag.com's review is shorter, but discusses the Crossover's key features. AndroidCommunity.com's review has a lot of images for a more visual overview, while PC World heavily criticizes the device.
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Nicole Lee recommends the Crossover for those who want an Android phone with a physical keyboard. She cautions, however, that the phone's small screen isn't ideal for watching videos and surfing the web.
Review: Pantech Crossover (AT&T), Nicole Lee, June 9, 2011
The Crossover is one of the best -- if not the best -- Android phone with a keyboard that AT&T has to offer, says Brad Molen. He concedes that it's a hard sell if price is not an issue, though.
Review: Pantech Crossover Review, Brad Molen, June 7, 2011
Jamie Lendino recommends the phone for those looking for a budget device, but he mentions that he would have loved to see a more responsive screen and a faster processor. He thinks the hefty and chunky phone "feels good to hold."
Review: Pantech Crossover (AT&T), Jamie Lendino, June 21, 2011
4. PC World
While Armando Rodriguez notes the phone's good points, he says "you really get what you pay for" with the Crossover. He emphasizes the phone's "sluggish performance, subpar call quality, and horrific audio playback" as the reasons why the phone would be a hard sell.
Review: Pantech Crossover Review: Good Keyboard, Bad Everything Else, Armando Rodriguez, June 13, 2011
The Crossover has its good points, Eric Zeman says, like its affordability and full physical keyboard. His chief concerns, though, are its "inconsistent call quality and slow-ish data speeds."
Review: Review: Pantech Crossover, Eric M. Zeman, June 8, 2011
The Crossover's sliding QWERTY keyboard is "amongst the best we've ever seen," Chris Burns says. He adds that he'd suggest the Crossover to his relatives who are just getting into Android, as it's a solid entry-level device.
Review: Pantech Crossover Review, Chris Burns, June 12, 2011