Reviewers praise the Pantech Laser's slim design and solid messaging capabilities, saying it's a good choice for users -- especially teens -- who text frequently. Though the phone is less than a half-inch thick, the Laser is equipped with a slide-out QWERTY keyboard, with keys that are well spaced and raised just enough to be able to type easily. Experts also praise the 480-by-800 pixel AMOLED display as being clear and vibrant, though some reviewers complain that it can be unresponsive.
Critics are less enthralled with other aspects of the Laser's performance, however. PC World's Armando Rodriguez complains that he "couldn't run more than two applications in the background," while Jamie Lendino of PCMag.com notes an abundance of bloatware. Most reviewers find the 3G connection slow; CNET's Nicole Lee says 3G connection is choppy, but speeds become impressive once properly connected.
The Pantech Laser's music player and camera also lose points with reviewers, especially the lack of 3.5 mm headphone jack and the microSD card slot's awkward placement (behind the battery). Lendino notes it costs $5 per month to maintain an app that downloads music tracks and takes "forever to load." The camera's lack of flash and auto focus, as well as the mediocre photo quality, are common points of criticism. Call quality gets mixed reviews as well. PhoneArena.com's editors say "the Laser fell flat on its back" during testing, while others report call quality ranges from adequate to good. The phone has a rated talk time of five hours, and a tested talk time of around six hours.
CNET and PhoneScoop.com reviewers test most of the phone's features, though the latter reviewer is more critical of the device. PCMag.com and PC World post succinct overviews of the handset, with the former pitting the Laser against several other models, while PhoneArena.com and PhoneDog.com provide plenty of photos with their reviews.
Nicole Lee thinks the Pantech Laser is one of AT&T's better messaging phones. However, she's disappointed with the somewhat non-responsive touch-screen display.
Review: Pantech Laser (AT&T), Nicole Lee, Oct. 27, 2010
The Pantech Laser is one of the manufacturer's best phones due to its slimness, Jamie Lendino says. However, because of its required data plan, he suggests trying out a smartphone instead.
Review: Pantech Laser (AT&T), Jamie Lendino, Nov. 5, 2010
Zeman criticizes several aspects of the handset, but admits some features are good such as the slimness of the device. He recommends it to people who text a lot, but advises those who are looking for more than solid messaging to look somewhere else.
Review: Review: Pantech Laser, Eric M. Zeman, Nov. 8, 2010
4. PC World
Rodriguez finds the phone's touch-screen display unresponsive, and that recalibrating it does little to help. He expresses disappointment over the slow 3G data speeds and subpar photo quality.
Review: Pantech Laser, Armando Rodriguez, Nov. 30, 2010
PhoneArena.com's editors say it's one of the most expensive non-smartphone handsets they've seen, but it ends up on the "upper end of the feature phone spectrum on AT&T's lineup." They compare the Laser's design to the Pantech Pursuit, and find scrolling on the web browser tedious.
Review: Pantech Laser Review, Editors of PhoneArena.com, Oct. 25, 2010
Sydney Myers dubs the Pantech Laser the "best messaging phone on AT&T." She thinks the phone's pros outweigh the cons, and that it has "one of the best QWERTY keyboards around."
Review: Pantech Laser Review by Sydney, Sydney Myers, Nov. 3, 2010