Samsung Glyde U940

Discontinued
Reviewed
May 2009
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Messaging phone with disappointing touch screen

Pros
  • Touch-screen navigation
  • Slide-out QWERTY keyboard
  • Full HTML browser
  • Bluetooth, GPS
  • Multimedia functionality
Cons
  • Unresponsive touch screen
  • Average call reception
  • Sluggish
  • No Wi-Fi
  • Subpar camera

"I wanted to love it," says an owner of the Samsung Glyde, one of a handful of touch-screen contenders chasing after the Apple iPhone 3G (*est. $200). But like other hopefuls, it falls short of the mark. Reviewers and users agree that the Glyde's impressive form factor -- which combines touch-screen navigation with the messaging ease of a slide-out QWERTY keyboard -- is hindered by fickleness. This setback is so significant that the Glyde has trouble competing with its closer Verizon rival -- the LG Voyager, which also sports a touch screen and QWERTY keyboard combo, albeit a fold-out, clamshell style. Size-wise, the Glyde is a bit more pocket-friendly but nearly an ounce heftier. The Glyde's spacious keyboard lends itself to rapid and accurate typing, while the bright 2.8-inch, 240-by-440-pixel touch screen handles navigation. Although the screen lacks the iPhone 3G's accelerometer, it changes automatically to landscape view when the keyboard is pulled out. Yet even with adjustable haptic (vibration) feedback, the touch screen doesn't always respond to taps and presses. Lisa Gade of MobileTechReview.com resorted to "finger slaps," and Bruce Meyerson of BusinessWeek stubbed his finger with "maddening regularity" for commands to register. It's a frustration among testers and a deal breaker for users, especially because the Glyde relies on the touch screen for making phone calls in the absence of dedicated numeric keys.  

This shortfall dulls the luster of the Glyde's finer points, most notably a full-blown HTML-friendly web browser that outperforms the Voyager and, according to Philip Berne of InfoSync, is the best browser of any iPhone competitor, rendering pages perfectly. Verizon's 3G EVDO network supports fast data transfer, good call quality, mobile email, text, picture and video messaging and instant messaging with AIM, Yahoo! Messenger and Windows Live Messenger. The Glyde lacks Wi-Fi, but on the upside, comes equipped with GPS receptivity with VZ Navigator, V CAST music and streaming videos. The LG Voyager, on the other hand, offers V CAST Mobile TV but lacks GPS functionality. The Glyde also packs 45 MB of internal memory expandable up to 8 GB via microSD slot and a 2-megapixel camera. In tests, however, the camera produced blurry and off-color photos, and experts agree a lens upgrade is in order. It's just one of a number of features in need of fine tuning for the Glyde to be a market contender. In the meantime, reviewers recommend the LG Voyager as a better touch screen and QWERTY combo, while the iPhone 3G and LG Vu avail for touch-screen fans. 

MobileTechReview.com, BusinessWeek, InfoSync, CNET and PCMag.com compare the Samsung Glyde with its closest rivals -- the Apple iPhone 3G, LG Voyager, LG Vu and LG enV2, while user comments from CNET and PhoneScoop.com reveal common experiences with extended use.

Our Sources

1. MobileTechReview.com

In her testing of the Samsung Glyde, Gade resorted to "finger slaps" in an attempt to elicit a response from the resistant touch screen. Like other market rivals, the Glyde's performance doesn't come close to the Apple iPhone 3G or its more evenly matched competitor, the LG Voyager, and Gade concludes that the Glyde needs work before it can be recommended.

Review: Samsung Glyde for Verizon, Lisa Gade, May 12, 2008

2. CNET

German considers the Samsung Glyde a powerful phone with decent performance, but its promise is eclipsed by the touch-screen interface, a small display that doesn't do justice to the full HTML web browser, and difficult-to-use email support.

Review: Samsung Glyde SCH-U940 (Verizon Wireless), Kent German, May 8, 2008

3. CNET

"I really wanted to love it," says one Samsung Glyde owner, which sums up the sentiments of more than 350 users. While they agree that the Glyde offers great form factor, a functional keyboard and robust feature set, the unusable touch screen and software interface is a deal breaker, and many recommend not buying the phone.

Review: Samsung Glyde SCH-U940 (Verizon Wireless), Contributors to CNET

4. Business Week

Meyerson says that the Glyde's entrance into the touch-screen market shows that the iPhone won't have the corner of the market forever. However, the Glyde is not yet a worthy contender, and its incredibly fickle touch screen is just one of the assorted shortcomings that "conspire to taint an otherwise appealing design."

Review: Sleek, but Don't Touch: Samsung's Glyde Disappoints, Bruce Meyerson, Oct. 9, 2008

5. InfoSyncWorld.com

The Samsung Glyde packs one of the best web browsers that Berne has seen on any iPhone 3G competitor, even though the LG Voyager is the more realistic market rival. The Glyde's setbacks -- among them a non-responsive touch screen, a camera that produces horrendous pictures, and muddy call quality -- are bugs that Berne contends should have been worked out before the Glyde hit the marketplace.

Review: Samsung Glyde Multimedia Phone Review, Philip Berne, May 8, 2008

6. Laptop Magazine

The Samsung Glyde's combination touch screen and QWERTY keyboard design remind Haselton of the LG Voyager. While he considers the Glyde to be a compelling touch-screen phone for messaging, "it has too many drawbacks to recommend," including the slow, unresponsive touch screen, washed-out photos and unacceptable video.

Review: Samsung Glyde, Todd Haselton, May 7, 2008

7. PCMag.com

Segan shies away from comparing the Samsung Glyde to the iPhone Apple 3G, because the Glyde -- with its touch screen and slide-out keyboard -- doesn't really feel like an iPhone. The Glyde makes a good choice for talking, texting and web surfing, but Segan recommends the LG enV2, which has similar features and a lower price tag, albeit without the touch screen.

Review: Samsung Glyde SCH-U940, Sascha Segan, May 8, 2008

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