As the first 8-megapixel camera phone to hit U.S. soil, the Samsung Memoir T929 (*Est. $100 with new contract; $270 with renewal) has staked its claim as the best in its class, nabbing PCMag.com's Editors' Choice award. The accolades aren't without a hitch, however; nearly all of the experts and users admit that the Memoir has chinks in its camera-phone armor. As David Pogue of The New York Times is quick to point out, an increased pixel count alone does not make a better camera. While the Memoir captures a higher photo resolution than its 5-megapixel predecessor, the Samsung Behold, the Memoir's key components, like the sensor lens and circuitry, are still standard issue. Using the camera requires patience, warns PCMag.com. The Memoir takes nearly four seconds to start up, with six seconds between shots. Add on another two seconds for shutter lag -- which Pogue describes as "something fierce" -- and that's enough time to miss a must-have photo op. Even with the glitches, other features shine through -- a 16x digital zoom (no optical zoom), panorama mode, xenon flash, seven resolution settings, four image effects, a light meter and memory expandable up to 16 GB via microSD slot. The Memoir's high-quality photos are superior to other cell phones such as the Motorola MotoZine ZN5 and even some cameras, such as the Casio Exilim z250. And while the Memoir has an excellent video capture of 640 pixels by 480 pixels, the Canon PowerShot A1000 camera "blows it out of the water with much sharper and more fluid videos," says PCMag.com.
On the flip side, Pogue describes the Memoir's phone as "a mishmash of unevenly executed features, dumped in nilly willy," which tantalize without always delivering. A top draw is the ability to upload photos directly to Flickr, Kodak Gallery, Snapfish and Photobucket, though uploading is slow. The device sports a gorgeous 2.6-inch, 240-by-400-pixel touch-screen display with standard and full QWERTY keyboards for portrait and landscape views, but the keyboards are cramped and the haptic feedback (vibration when you touch the screen) inconsistent. Samsung's TouchWiz widget interface, with which you can drag app icons (such as for the music player) and drop them anywhere on the home screen, is easy to use, but it leaves little room for customization.
The trade-offs likewise hold true with the Memoir's messaging options. The Memoir offers email, along with text, picture, video, instant messaging, GPS and Bluetooth, but T-Mobile's fast 3G network data is not available nationwide, and the device does not have Wi-Fi to fill in the gaps. Another setback is the Memoir's web browser, which Laptop Magazine describes as limited "even though it's touted as full HTML." And while the music player is average, Samsung's proprietary headjack is a disappointment for reviewers and users. Call quality is rated as "good" by top professional sources, although reviewers at PCMag.com, Laptop Magazine and CNET all mention that the phone picked up some background noise in their tests, but not to a distracting degree. Equally unanimous, however, is the conclusion that in the face of these fits and starts, the Samsung Memoir nonetheless stands its ground as the best camera phone on the market. It's no rival for the sleek multimedia functionality of the Apple iPhone 3G, and if you're not in need of three extra megapixels, the comparable Behold lies in the wings for $100 less.
The Samsung Memoir T929 receives wide coverage from experts, with PCMag.com, Laptop Magazine and The New York Times testing and comparing the Memoir's photo and phone capabilities next to rival camera phones, smartphones and digital cameras. InfoSync, CNET and PC World provide in-depth standalone reviews of the Memoir's features, while user reviews from CNET reveal possible problems with extensive use.
Our Sources
1. PCMag.com
Segan puts the Samsung Memoir to the test against its closest rival camera phones -- the Samsung Behold and Motorola MotoZine ZN5 -- as well as a few point-and-shoot cameras. In the end, the Memoir nabs PCMag.com's Editors' Choice award for the best camera phone, saying its camera and array of multimedia features worth the extra money.
Review: Samsung Memoir SGH-T929 (T-Mobile), Sascha Segan and PJ Jacobowitz, Feb. 25, 2009
In head-to-head tests with the Samsung Memoir, Samsung Behold and the 12.1-megapixel Canon Powershot SD780 IS, Haselton says the Memoir is the best U.S. camera phone. Nonetheless, he considers the lack of optical zoom and Wi-Fi to be deal-breakers, especially given the Memoir's steep price tag. Ultimately, the Apple iPhone 3G and Samsung Behold nudge out the Memoir as better buys.
Review: Samsung Memoir, Todd Haselton, Feb. 25, 2009
Although the Samsung Memoir "boasts the highest pixel count" among camera phones in the U.S., Berne doesn't see much difference between the Memoir and its cheaper predecessor, the Samsung Behold. In his view, "you're paying $100 for 3-megapixels and bragging rights."
Review: Samsung Memoir Review (T-Mobile), Philip Berne, Feb. 25, 2009
Pogue likens the Samsung Memoir to a mediocre recipe: "a mishmash of unevenly executed features, dumped in willy-nilly." While the Memoir produces great photos that outdo many current cell phones and cameras, the phone portion of the Memoir "isn't quite so inspiring."
Review: It Rings, It Shoots, It Stumbles, David Pogue, March 4, 2009
5. CNET
While the Samsung Memoir "lives up to its promise as a top-notch camera phone," Lee notes that its lack of Wi-Fi, sub-par web browser, limited ability to customize widgets, and average music player and proprietary headphone jack are among the setbacks. Less than a dozen users post reviews; overall, users agree with the experts.
Review: Samsung Memoir T929 - Black (T-Mobile), Nicole Lee, Feb. 25, 2009
6. PC World
For Mies, the Samsung Memoir's above-average, feature-rich camera lives up to its promise as an excellent device that will definitely appeal to camera-phone fans. Users needing strong multimedia functionality or smartphone capabilities, however, will need to consider other options.
Review: Samsung Memoir, Ginny Mies, Feb. 25, 2009
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