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Samsung Saga i770

*Est. $100 with contract

Reviewed May 2009

Best world smartphone

pros
  • World phone
  • Full QWERTY keyboard
  • User-friendly navigation touch pad
  • Excellent browser and software
  • Wi-Fi, Bluetooth, GPS
cons
  • No IM client
  • Sluggish performance
  • Headphone jack requires adapter
  • Poor battery life
 
 
Where to Buy
  • Amazon

    for $74.99

 
 
 

The world-roaming Samsung Saga is geared toward globetrotting business executives and smart device enthusiasts, says Sascha Segan of PCMag.com. It is one of the few Verizon world phones that allow users to keep their phone number while crossing borders -- a niche shared by the BlackBerry 8830 World Edition and BlackBerry Storm. While market rivals sometimes outperform the Saga on one or two counts  overall, users and reviewers agree that it holds its own as a well-designed, solid-performing device with broad capabilities. The Saga's story begins with a sleek business-centric design that harkens to the Samsung Epix and Samsung Ace. At 4.8 inches by 2.4 inches by 0.5 inches and weighing 4.6 ounces, it's a bit longer than the BlackBerry 8830 but otherwise smaller and a wisp lighter. Users can type their hearts away on a full QWERTY keyboard that has small but well-spaced keys. Finger-tapping extends to the gorgeous 2.6-inch, 320-by-320-pixel touch screen, which responds to firm presses and finger swipes but lacks haptic feedback and the Apple iPhone 3G's two-finger zoom. Screen navigation, however, is fine-tuned by the Saga's so called optical mouse (really a touch pad) -- which is larger than that of the Samsung Epix -- and a user favorite. Even so, the touch pad teeter-totters occasionally between unresponsiveness and random activation.

A 400 MHz processor powers the Saga, backed by 256 MB RAM and up to 16 GB of expandable memory via a microSD card. Windows 6.1 Professional Edition boosts productivity with its ability to view, edit and, in some instances, create Office documents, while the Opera Mobile web browser delivers superb page rendering. The EVDO Rev. A network supports clear call quality, fast data transfer, corporate and personal email, and text, picture and video messaging. In its absence -- such as when the phone roams on quad-band GSM abroad -- integrated Wi-Fi steps up to the plate. The Saga also has GPS, Bluetooth, a full array of wireless radios, and it can double as a laptop modem. Sorely lacking, however, is an IM client. Likewise, Verizon Wireless doesn't offer V CAST support for music and videos, even though the Saga comes equipped with Windows Media Player.

Other perks include a 2-megapixel video-capture camera, but Segan says it can't compete with the Samsung Omnia's 5-megapixel unit. Other performance issues noted by experts and users include sluggish multi-application performance, a garbled speakerphone and non-standard 2.5 mm jack. Poor reception is also a glitch, and in PCMag.com's testing, the BlackBerry Curve 8330 stays on the EVDO network more often. In the end, the majority of reviewers and testers give the Saga a thumbs-up as a viable option for heavy travelers on Verizon Wireless.  

Detailed reviews from PCMag.com, CNet.com, InfoSync and Brighthand.com compare the Samsung Saga with market rivals such as the BlackBerry Curve 8330, Samsung BlackJack II and Samsung Epix. Rounding out our sources are owner comments from CNET, PhoneScoop.com and Amazon.com, which help to reveal common product experiences and potential problems with long-term use.

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Where To Buy
 
 
Featured StoresStore RatingNotesTotal Price
AmazonAmazon rated 3.50 (1653 reviews)1653 store reviewsIn Stock. Get free shipping on orders over $25!$74.99
 
 
 

Our Sources

1. CNET

Cha compares the Samsung Saga world phone to Samsung's Epix, Ace and Omnia, as well as the BlackBerry 8830 World Edition and BlackBerry Storm. While the Saga suffers from some sluggishness and call quality issues, it still offers frequent travelers "a sleek messaging smartphone with world-roaming abilities and solid performance at an affordable price."

Review: Samsung Saga (Verizon Wireless), Bonnie Cha, Nov. 24, 2008

2. CNET

More than two dozen Samsung Saga owners share their thoughts, and overall, they like the touch pad, full QWERTY keyboard and Opera browser. Complaints abound, however, about the pathetic battery life, while several users note problems with sluggish applications and a garbled speakerphone.

Review: Samsung Saga (Verizon Wireless)

3. PCMag.com

Lendino contends that "there's not much of a story to the Saga, especially in light of the competition." The Saga's biggest selling points are its global roaming abilities and Opera Mobile web browser, but for users not needing a world phone, Lendino recommends the BlackBerry Curve 8330, which is faster, easier to use and cheaper.

Review: Samsung Saga SGH-i777 (Verizon), Jamie Lendino, Dec. 29, 2008

4. InfosyncWorld.com

While the Samsung Saga isn't necessarily a powerhouse upgrade to the Samsung BlackJack II and Samsung Epix, Berne says it trumps these GSM rivals. The design, great keyboard, optical mouse and Opera Mobile browser excel, even though the lack of instant messaging clients and unresponsive screen are among the setbacks.

Review: Samsung Saga Review (Verizon Wireless), Philip Berne, Nov. 27, 2008

5. Brighthand.com

The Saga is nowhere near as elegant as the (unlocked) HTC S740 in Edwards' view, but this world phone's sleek functionality, nice keyboard, Opera Mobile Browser, optical mouse and excellent call quality all score. Setbacks are minor and include a disappointing speakerphone and non-USB charger.

Review: Samsung Saga Review , Jen Edwards, Feb. 2, 2009

6. PhoneScoop.com

Nearly a dozen users agree that the Saga has great form factor, with its full QWERTY keyboard, optical mouse and Opera Mobile browser garnering accolades. Short battery life and the screen turning on randomly are among the few complaints.

Review: Samsung Saga i770

7. Amazon.com

Pros and cons go head to head in a handful of user reviews about the Samsung Saga. While the Saga rates well for its good keyboard, optical mouse, productivity and Opera Mobile web browser, it suffers from uneven performance, proprietary USB, inconsistent battery charges and "suspect" video quality.

Review: Samsung Saga i770

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