Reviewers say that the Sony Ericsson TM506 is a good bargain among basic cell phones, offering a wealth of features and on-board gadgets, as well as access to T-Mobile's high-speed 3G network. In practice, experts find that the TM506 falls short of its ambitious intentions on several points, including the most critical performance factor: call quality. Although it is credited with nice voice quality -- the best of any T-Mobile phone, according to PCMag.com -- reviewers say the volume is too low, and attempts to increase volume fail because speakerphone call quality is marred by interference, background noise and distortion. For users who are content with a low-volume phone, the TM506 gains ground in reviews with its 3G capability and well-designed options such as GPS navigation, phone-as-modem capability and a surprisingly solid camera. For a comparable phone with better call quality, PCMag's Sascha Segan recommends the Motorola Razr2 V8, with the caveats that it costs more than the TM506 and doesn't operate on T-Mobile's 3G network.
A diminutive 3.7 inches by 1.9 inches by 0.7 inches, the TM506 clamshell phone uses understated, sleek styling to make a statement -- experts and owners all rave about the pleasing aesthetics of this model. Although the small text-only external display is called "disappointing" by more than one reviewer, the internal display is described as bright and sharp, and the navigation menus are praised as intuitive. The keypad is flat but spacious, with only a few troublesome keys at the top, giving Mobiledia's Hillary Borrund trouble with touch dialing. The TM506 includes all of the expected cell phone features, such as a calendar, alarm, phonebook, notepad and text and multimedia messaging, as well as a few extras like the TeleNav GPS service ($9.99 per month subscription), music player, USB mass storage and a full Bluetooth stereo profile. These options are described as easy to use and functional. The camera and video recorder receive similar comments: Video quality is reported to be above average for cell phone cameras, and photos are sharp and crisp, although the lack of an integrated flash makes low-light shots difficult at best. The music player is fully featured and user-friendly, but sound quality is below par. The TM506 comes with headphones; however, PCMag's review complains that the phone's non-standard jack means finding a third-party adaptor in order to use a higher-quality set.
The whole point of the TM506 is that it's a T-Mobile 3G phone, and reviewers enthusiastically endorse it as the best one thus far. Gizmodo's John Mahoney tests the network with outstanding results, reporting it to be amazingly fast. Regrettably, T-Mobile's 3G network is somewhat underdeveloped compared with competitors, leading Mahoney to conclude, in spite of his glowing review, that the TM506 isn't worth changing carriers for but would be OK for users who are already with T-Mobile. The same sort of muted praise can be found in expert evaluations of the phone's web browser; while critics acknowledge their pleasure at an integrated browser at a low price point, several pan the Access NetFront 3.4 browser and recommend that owners immediately download the superior (and free) Opera Mini.
A last point of contention is raised not by experts, but by TM506 owners, who write into CNET with page after page of complaints about the TM506's battery life. "Dismal" and "abysmal" barely seem to do justice to their claims. Expert tests tend to fall short of Sony's claimed nine hours and 55 minutes of talk time, but even CNET's Kent German -- whose test brought in the worst time -- logged 7.5 hours. However, the consistency in owner complaints is a loud and persuasive rebuttal of that result.
CNET leads the review pack with a detailed, balanced and comprehensive analysis of the Sony Ericsson's features and performance. PCMag.com's write-up is also detailed and displays far greater enthusiasm. Reviewer Sascha Segan is beside himself with joy at a nicely featured 3G phone from T-Mobile, with "3G!" being an oft-repeated chorus in his article. Hillary Borrund, writing for Mobiledia, is similarly fixated on one point of interest when it comes to the TM506 -- in her case, the phone's design. Gizmodo delivers a drive-by review, with John Mahoney penning a few short, to-the-point paragraphs on his experience using the TM506 on New York City's T-Mobile 3G network. Finally, TM506 owners offer their real-world experiences on the user reviews page of CNET, with a tidy split between the satisfied and dissatisfied.

| Sony Ericsson TM506 P990i k310i k790 W705 W660i W850i W880i Battery BST-33 | |
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Our Sources
1. CNET
Kent German arguably has the best frame of reference of any cell phone reviewer, and his expertise shows in this balanced, thorough article. German provides a complete evaluation of what the Sony Ericsson TM506 is designed to do, as well as unequivocal value judgments for how well the phone's various features perform. German's rating of 3.5 out of five for the TM506 feels appropriate and reasonable for his one-step-forward, one-step-back findings.
Review: Sony Ericsson TM506 -- Amber (T-Mobile), Kent German, Aug. 26, 2008
2. PCMag.com
Reviewer Sascha Segan is unabashed in his enthusiasm for the TM506, the first T-Mobile 3G phone that, he says, is worthy of recommendation. Naming it an Editors' Choice, the cornerstone of Segan's fervor is that the TM506 operates on T-Mobile's 3G network, and in this readers might detect a fundamental flaw in his recommendation. At the time of Segan's writing, T-Mobile's 3G network was not yet available in his home base of New York City, so he was unable to test it out.
Review: Sony Ericsson TM506 review, Sascha Segan, Sept. 9, 2008
One of the lengthiest reviews of the Sony Ericsson TM506 that we found, Mobiledia provides an extremely in-depth recitation of the phone's many features. Unfortunately, this verbosity doesn't extend to actual performance results. Decisive conclusions are few, and reviewer Hillary Borrud inexplicably fails to address the critical question of call quality. She does provide excellent feedback on keypad functionality and was the only reviewer we found to investigate the TM506's texting capabilities.
Review: Sony Ericsson TM506 Review, Hillary Borrud, Nov. 24, 2008
4. Gizmodo.com
The people at Gizmodo aren't lying when they call this article a lightning review. It is short and to the point, that point being that the Sony Ericsson TM506 comes with a respectable feature set and, if you're lucky enough to have access to T-Mobile's 3G network, is head-spinningly fast. John Mahoney is quick to remind people that speeds will surely slow down as more subscribers begin using the new T-Mobile network. But this sole reviewer who had the chance to actually test T-Mobile's 3G had nothing but praise, calling it "blazing," "lightning fast" and "awesome."
Review: Lightning Review: Sony Ericsson TM506, T-Mobile's First 3G Phone, John Mahoney, Aug. 29, 2008
5. CNET
More than 20 Sony Ericsson TM506 owners share their opinions about their phones at CNET, the most user reviews we found. The TM506 scores a firm 2.5 out of five stars, the result of a near-perfect split between owners who are thrilled and those who are disappointed. The TM506 is universally praised for looking nice and being affordable. There is disagreement between owners on call quality, though a slight majority seem to claim poor call quality in terms of both volume and clarity. Certain points receive consistent criticism, including battery life (described as "abysmal" by many) and key lag that interferes with dialing and texting.
Review: Sony Ericsson TM506 -- Amber (T-Mobile), Contributors to CNET
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