Page: 12 of 12
Central Air Conditioners: Ratings of Sources
Total of 23 Sources
For Homeowners & Building Managers
by Jim Herritage and others
Our Assessment

The ACCA is a professional association with more than 4,000 air conditioning contractors as members. The organization's website provides most of the information consumers need to know, except for help in choosing air conditioner brands and models. Articles cover choosing the right contractor (including a locator tool), installing a new system, maintenance and NATE certification. The highlight is a worksheet "Quality HVAC Installation" for evaluating contractors. It includes questions to ask and weights the importance of everything a contractor should do. A formula lets you determine the value of each bid relative to the work that will actually be performed.

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2. FurnaceCompare.com
As of Apr. 2008
Central Air Conditioners
by Editors of FurnaceCompare
Our Assessment

FurnaceCompare.com provides some free content for evaluating furnaces and requires a subscription for other information. A comprehensive directory of U.S. HVAC contractors (sorted by state, then city) is free. A subscription (*est. $25) lets you read unlimited reports and lasts for 30 days, or for $25, you can download the 56-page "Central Air Conditioner Price Report." It purports to be a comprehensive buying guide, but the pricing information is not at all what you'd expect. The free information here is very good, but we would like to know something about the expertise of whoever provides it. Brands are rated for average efficiency, but editors admit that has nothing to do with air conditioner quality or durability.

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3. All Experts.com
As of Apr. 2008
Heating, Air Conditioning, Fridge, HVAC
by Fred Weldin & 13 other active experts
Our Assessment

AllExperts.com is a free question and answer service. Volunteers are experts in specific relevant fields. Each describes his or her background, and answers are rated in many subcategories by site users. Most existing questions are about problems, but some people ask for recommendations about quotes they've received, as well as what to buy. If you want to ask a question, we found that these experts need as much information as possible to give a useful answer. (Like ConsumerSearch, AllExperts.com is an affiliate of About.com, but the companies have no editorial relationship.)

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4. Sensible Home
2008
Update Bulletin #921: 2008 central AC models save money, the ozone layer with better comfort
by James Dulley
Our Assessment

Columnist and mechanical engineer James Dulley offers general advice and provides information about the most energy-efficient models. Dulley hasn't tested any of these units, but in his general information, he explains that he and his research staff evaluate designs and discuss them with the manufacturers' engineers as part of the evaluation process. This article comes as close to recommending products as any source we found, but all the well-known manufacturers are included, which waters down any value. Dulley lists 19 models, and some of them are series of models. All are equally recommended.

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Cooling Equipment
by Jennifer Thorne Amann, Alex Wilson and Katie Ackerly
Our Assessment

"The American Council for an Energy-Efficient Economy is a nonprofit organization dedicated to advancing energy efficiency as a means of promoting both economic prosperity and environmental protection." This website has lots of information relating to energy-efficient appliances and government tax incentive programs. Material is excerpted from the organization's book. The organization provides advice for finding a good contractor, and recommends efficiency levels for new equipment. Except for the intentional absence of brand recommendations, ACEEE is a comprehensive resource.

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6. The Green Guide
June 2007
Air Conditioners (Central)
by Solvie Karlstrom
Our Assessment

GreenGuide.com is owned by the National Geographic Society. This article is a fairly thorough buying guide. It is headed with a chart that shows ten energy-efficient central air conditioners. The chart offers little information, and the article does not refer to any of the models. They all appear to be recommended, but Green Guide does not test products. If they are recommended, environmental considerations may be the only criteria. Readers are invited to rate the charted air conditioners, but none have yet. In spite of these shortcomings, the advice here is excellent. It is the best guide to environmental considerations.

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7. Flex Your Power
2008
Central Air Conditioners
by Justin Gerdes and Flex Your Power staff
Our Assessment

Flex Your Power is a public/private partnership in California. The organization's purpose is to market energy efficiency to Californians. With links to utilities, contractors and rebate programs, this is an excellent resource for Californians. For other Americans, this article is a good general guide. The chart, "Cost Comparison of Standard and ENERGY STAR Qualified Central Air Conditioners," is particularly useful. The article links to a few manufacturers, but makes no specific recommendations.

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8. Sensible Home
Not Dated
Update Bulletin #421: Mini-split ductless central air conditioners, heat pumps for efficiency, comfort
by James Dulley
Our Assessment

This article is useful for people debating between a conventional whole-house central air conditioner and a mini-split ductless air conditioning system. Columnist and mechanical engineer James Dulley offers general advice and provides information about what he thinks are the best models. Dulley hasn't tested these models. Instead, he and his research staff evaluate designs and discuss them with the manufacturers' engineers as part of the evaluation process. Dulley lists and describes ten models/systems. Several are from foreign brands that generally do not receive favorable reviews for other products.

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9. ConsumerReports.org
Jan. 2008
Cool Comfort
by Editors of Consumer Reports
Our Assessment

Consumer Reports tests and rates window air conditioners, but not central AC systems. The magazine offers a short article with general buying advice in the January issue. Recommendations are similar to what we found elsewhere, but with less depth or detail. In particular, editors say choosing the right contractor is the most important consideration. Brands aren't mentioned at all. Consumer Reports published a "Brand Repair History" for furnaces in January, but has not done so for air conditioners.

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Central Air Conditioners
by Office of Air and Radiation
Our Assessment

This site lists some basic consumer information about energy efficiency, considerations in choosing a contractor and other tips. There is also a link to the database of ENERGY STAR-certified central air conditioners created by The Consortium for Energy Efficiency (CEE) and the Air-Conditioning and Refrigeration Institute. You can get complete information about any model by entering the manufacturer and model name. The EPA makes no specific product recommendations. The only advice regarding specific air conditioners is to get one that is ENERGY STAR qualified.

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11. GardenWeb.com
As of Apr. 2008
Heating and Air Conditioning Forum
by Contributors to GardenWeb.com
Our Assessment

This forum is frequented by HVAC professionals. If you search for "air condition" you'll find useful topics. Many of them can help guide you to a buying decision. In one lengthy discussion, experts hotly debate whether Goodman is equal in quality to other central air conditioner, or just cheaper. The prevailing opinion is that installation is more important than brand. Some pros say all brands are equal. In a recent post (titled "don't know which proper a/c to get. need help badly"), many contractors teach the owner of a new home what he needs to know to choose between contractors.

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Space Heating and Cooling
by U.S. Department of Energy staff
Our Assessment

This government guide is broken into several sections: Selecting and Replacing Heating and Cooling Systems and Cooling Systems are both particularly useful. Advice here is more straightforward and comprehensive than most similar guides. It's a very reasonable starting point for learning about the technology and buying considerations, but it has no information about brands, and no comparative guidance. This is a good source for comparing alternatives to central air conditioning.

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13. Rocky Mountain Institute
Dec. 3, 2004
Home Energy Briefs: #3 SPACE COOLING
by Ramola Yardi, Andy Smith, and Katherine Wang
Our Assessment

The Rocky Mountain Institute is a non-profit research organization. Its environmental bias may cause you to choose alternatives to central air conditioning. Still, this article has good advice and covers most of the general considerations for choosing a unit. Contractors are not addressed. Brands aren't mentioned either. The article pre-dates the government-mandated SEER standards implemented in January 2006, so some of the information is dated.

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14. FurnaceCompare.com
As of Apr. 2008
Central Air Conditioner Reviews
by User reviews
Our Assessment

FurnaceCompare.com is the most comprehensive source for user reviews of central air conditioners. They are conveniently sorted by brand. Users rate their satisfaction and some add comments. This resource has two major limitations. First, only Goodman had more than six reviews at the time of our visits. The reviews for other brands don't add up to more than anecdotal information. Second, some contributors evaluate old air conditioners. While long-term reliability may be the most important consideration, the relative success of an old unit does not address current product quality.

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15. California Energy Commission
Updated 2006
Central HVAC
by Media and Public Communications Office
Our Assessment

This government website offers generic, unbiased advice. You'll find most of the same information elsewhere in more detail, but this guide is easy to understand. Heat pumps and central air conditioners are compared. Efficiency and sound level ratings are explained very well. The state puts ratings in context and gives citizens a good idea of what to consider while comparison shopping. Most of the other information on this website is not relevant.

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16. Free Contractor Reviews
Not Dated
Getting the Best Bids from Contractors
by James McClow and Ann
Our Assessment

This article is a how-to guide for choosing a contractor. The advice is very good, but the source engenders little confidence with a hard-to-navigate website and more dead than active links. Some of the advice is general, but much specifically applies to hiring an HVAC contractor. The authors discuss how to find a contractor, getting advice from local government, researching products in advance and requirements that should be included in the bids you solicit.

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17. Ebay
Updated Apr. 8, 2008
Central Air Conditioner Buying Guide
by History-bytes
Our Assessment

This short how-to-buy article has very good suggestions and the writer appears to be knowledgeable. However, "history-bytes" is a semi-anonymous veteran eBay seller who expresses no qualifications. This individual or business has conducted about 20,000 eBay sales and has a good feedback rating. Products currently for sale have to do with history, but not HVAC. This guide has some smart advice not found elsewhere, but no brands are mentioned.

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Consumers
by NATE staff
Our Assessment

"NATE, North American Technician Excellence Inc., is an independent, third-party certification body for HVAC/R technicians." To achieve NATE certification, technicians only have to pass a written test, while HVAC Excellence (below) also requires a hands-on test. However, NATE certification carries more weight within the industry and from experts outside the industry. At the least, it is the more established standard. Technicians can achieve installation and/or service certification in five specialty HVAC areas. Contractors recommend hiring a company with NATE-certified installers.

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19. HVAC Excellence
Not Dated
Consumer Information: Hiring a Service Technician Made Easy
by HVAC Excellence directors
Our Assessment

HVAC Excellence is a non-profit professional development association. The organization has a formal certification program for service contractors. "The Master Specialist Certification requires technicians to pass a written and hands-on certification exam." Gas Heat, Oil Heat, Heat Pumps and Residential Air Conditioning are all separate certification categories. The association encourages you to hire a certified technician. Few of the contractors we interviewed are familiar with this organization. NATE is much better known.

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20. DoItYourself.com
As of Apr. 2008
Air Conditioning
by Anonymous
Our Assessment DoItYourself.com provides several short articles about central air conditioners. Much of this information comes from government websites. Some content comes from companies. Readers rate the articles, and all seem to be rated three out of five. That would be valid if more and better information wasn't easily available from other sources.
Central Air Reviews
by Douglas Colley
Our Assessment

The purpose of this site, founded by Douglas Colley, is unstated and unclear. The site operator reveals no information. Phrases like "central air conditioner reviews" appear in a third of sentences, which makes search engine optimization appear to be the main objective. Someone describes a handful of leading brands. The writer provides a good history of each brand and describes them all in glowing terms. These descriptions are not reviews.

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Central Air Conditioner Review
by Stephen Haworth
Our Assessment

If you already know that an air conditioner can keep your home cool in hot weather, you're not going to learn anything from this website. This article tells you multiple times that an air conditioner cools. It also has misinformation that will confuse you. The website is a mystery. We found no reviews or even mention of brands. Stephen Haworth does not seem to be trying to sell products, although there are links to several ceiling fan companies. Site links take readers in circles.

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23. Findairconditioner.com
Not Dated
Central Air Reviews
by Shamaila Shafiq
Our Assessment Findairconditioner.com is a website founded by Shamaila Shafiq that appears to be translated from a foreign language. This article devotes a paragraph to each of four brands. It refers to reviews from other, unspecified sources (perhaps user reviews.) Shamaila Shafiq either agrees or disagrees with these reviews. No qualifications for judging brands are specified.

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