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- Well designed
- Easy to use and clean
- Inexpensive
- Durability problems
- Reports of leaks
- Inconsistent quality
- Water doesn't get hot enough
- Slow
Although some professional reviewers recommend the Black & Decker SmartBrew Plus DCM2000, user reviews say that the machine is prone to breaking and makes coffee of mediocre quality. One professional reviewer says the coffee maker is easy to use and intuitively designed, but owners posting to Amazon.com give it below average scores, and several complain that Black & Decker coffee makers in general are short-lived. There are also some complaints that it takes too long to brew. Among inexpensive coffee makers, the Mr. Coffee Switch DW12 (*Est. $25) gets the best reviews.
Cook's Illustrated magazine have tested the 12-cup glass carafe Black & Decker SmartBrew Plus DCM2000 coffee maker, although a more recent Cook's Illustrated magazine review rates a 10-cup thermal carafe Black & Decker instead. The 12-cup DCM2000 also receives a fair number of reviews from owners at Amazon.com and Viewpoints.com.
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| Black & Decker DCM2000W SmartBrew Coffeemaker | |
(39 reviews) In Stock. Eligible for FREE Super Saver Shipping |
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Our Sources
1. Cook's Illustrated MagazineDetails/Subscribe
The Black & Decker SmartBrew Plus DCM2000 is one of eight inexpensive coffee makers tested extensively by editors. Coffee taste is evaluated, as is ease of use and design -- particularly the design of the carafe.
Review: Coffee Makers (Inexpensive), Editors of Cook's Illustrated, April 2007
2. Amazon.com
In two separate listings for the white and black versions of the Black & Decker SmartBrew Plus DCM2000 at Amazon.com, approximately 100 reviews are less complimentary than those of professional reviewers. There are complaints of shoddy construction, frequent spills and badly brewed coffee.
Review: Black & Decker SmartBrew Plus DCM2000, Contributors to Amazon.com
The Black & Decker SmartBrew Plus DCM2000 has an average rating of 3.14 stars out of 5 in about 15 owner-written reviews. Owners say it's a good basic coffee maker, but some complain that it's slow to brew.
Review: Black & Decker SmartBrew Plus DCM2000, Contributors to Viewpoints.com
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