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Soleus Air CFM-25E

*Est. $200

Reviewed June 2009
Soleus CFM-25E

Small dehumidifier

pros
  • Compact size
  • Automatic shutoff
  • Automatic defrost
  • Quiet
cons
  • Some durability concerns
  • Container holds just 12 pints
  • Customer service complaints
 
 
Where to Buy
 
 
 

Average Customer Review

(250 out of 255 reviews)

for $224.00

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Soleus CFM-25E Dehumidifier Serves Its Purpose, November 4, 2009
I have to admit I was quite skeptical to purchase this product after reading all the mixed reviews. However, after using this dehumidifier for 5 months, I can say that I am extremely happy by its performance. It is quiet, light and ideal for small spaces.The controls are easy to use. The only down side is that it needs to be emptied often.
Quiet, durable, effective and efficient, October 23, 2009

I bought a Soleus CFM-25 early in 2006 for use in a 1,000 sq. ft. basement den/bedroom/bath space with moderate moisture problems. It replaced a 20-some year old ugly, bulky, heavy Kenmore unit that still worked, but which made enough noise to hear a floor away. After 3-1/2 years, the CFM-25 has been just about perfect. I'll echo the positive comments made by other reviewers - I have nothing negative to say. I operate the unit a total of perhaps 4 to 5 months a year with the fan on "medium" at the "dry", not "continuous", setting. It runs through the South's damp Spring and early Fall months, and during extended periods of rain. Without a drain hose, the reservoir usually filled in a day. Attaching a hose to the central A/C's condensate pump through a neatly drilled hole in the wall has made that daily (though easy-to-do) emptying unneeded. Twice yearly, I take 20 minutes to clean the hose, reservoir and filter with a vinegar-water solution. No other maintenance required. I couldn't be more satisfied. I was, however, surprised at its current price. I'd recommended Soleus to a friend last week and rechecked this thread to see if the unit was still available. I paid about $120 with shipping in 2006 - a big difference from today. But given my wonderful experience so far (coupled with its VERY low noise), since comparable capacity dehumidifiers from other manufacturers have similar or higher prices and generally less good user reviews, my recommendation won't change.

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Satisfied customer, October 17, 2009
We purchased this more than 4 years ago and used it for more than three years nearly every day (we no longer need it but it still works). It gets the job done, I have no complaints. Of course it is not the quietest unit but it is a fair balance price, durability and performance.
So Far so good, October 12, 2009
I purchased this item for a sailboat with an odor problem suspected to be related with humidity in the space. This unit has worked well in the time i have used it-2 months, with ease of use and convenient continuous use into outside drain. I was concerned after reading other reviews relating to customer service but have not needed so far.
Won't buy another Soleus, October 5, 2009

Got my unit from another vendor (that conveniently for them does not accept returns on appliances) .... It arrived quickly enough and is working seemingly alright at this time. The construction of the casing, however, was malformed and the seam on the right side is not flush, and appears to have a molded tab keeping one side bulged creating a gap. My email inquiries to locate a repair center sent to the support address listed at the company website are returned as undeliverable, and my phone calls to the warranty and support number are forwarded to an unnamed answering machine.... so I am in the negative category for the company, and withholding judgement on the product's functionality. My wife is not pleased that it looks like a second-hand slightly broken item with a crack in the side. It appears that about 20% of the reviews are not enamored with the company, so when this one fails, we'll buy from a different manufacturer, and would have already if I'd checked the reviews here first.

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Where To Buy
 
 

Soleus Air CFM-25E 25-Pint Dehumidifier with Humidistat

 (250 customer reviews)
Buy new: $229.99 $224.33   3 New from $219.95

In Stock. Eligible for FREE Super Saver Shipping

 
 
 

Our Sources

1. Amazon.com

More than 230 owner reviews give the Soleus CFM-25E a good average score, with less than a quarter of them giving it fewer than four or the maximum five stars. Most complaints concern customer service and/or no water being collected in the container although the fan still runs.

Review: Soleus Air CFM-25E 25-Pint Dehumidifier, Contributors to Amazon.com

2. Epinions.com

We found just a handful of owner reviews about the Soleus CFM-25E. New owners are happy, but others say it lasted a year or less. Just about everyone says it's quiet.

Review: Soleus CFM-25 Dehumidifier, Contributors to Epinions.com

3. Association of Home Appliance Manufacturers

This trade association doesn't provide ratings of the quality of dehumidifiers, but there's a chart on page 10 of this PDF that will show you how powerful of a model you will need, depending on square footage and general severity of the humidity.

Review: Directory of Certified Dehumidifiers, Editors of Association of Home Appliance Manufacturers, Jan. 2005

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