Bosch SHX98M09UC

OMG, DO NOT buy a Bosch D/W. When we renovated our kitchen I was SOOOO excited to get my Bosch D/W. We spent $1300 and my husband could not understand why.. I just kept telling him, "You'll love it"… "They are the best !!" Well, I will admit a 100 times over...They are TERRIBLE !! Consider yourself warned...DO NOT BUY ONE. They are soooo expensive and DO NOT DRY....PERIOD !!!! I have had the rep out 8 times to try to fix it and he keeps telling me that there is nothing wrong with it !! Helllo, it does not dry !!! My dishes come out all wet....I have done alot of reseach on the drying issue (unfortuanly after we bought it)and most everyone says the same thing..However, most say , "they just dry with a towel" or "after the cycle we just open the door and leave it overnight and in the morning they are dry" Well, I now have to do the latter but who in the heck wants to spend $1000 ++ on a dishwasher that you have to dry your own dishes ??? !!! I will never buy one again and I am sooooo disappointed...Next time I will go with the Kenmore Elite or the Kitchen Aid... One of my other family members just got the Kitchen Aid and it drys perfectly and is very quite... Again, consider yourself warned...

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We purchased this Bosch dishwasher SHX98M09UC after much Internet research 2 months ago and have used it every day since. The dishwasher is light enough to be maneuvred into place by one person and the… installation was rather simple with the very complete instructions provided. The operation manual is also clear and the controls easy to understand. The design is stunning: all stainless in the front, with a heavy-duty handle and very nice digital display on the facade, although the actual touch controls are hidden on top of the door. The inside is stainless steel also, great at retaining heat. All accessories are high grades and we appreciate the adjustable top rack and removable silverware holders. As with all stainless appliances, it's hard to keep it looking clean very long as it shows finger prints a lot more than painted appliances. The drain is covered with an easy-to-remove filter basket that we have not had to empty yet in 2 months of use (I understand some cheaper dishwashers have small "garbage-disposal" instead of a collecting basket, and those can fail or not always work properly as well as being noisy) It's energy efficient as I understand the drying is performed by the heat retained in the walls of the washer. So far, we have not observed any difference in our electric bill. I believe it also uses small amounts of water (it's a very small water line going to the washer and a few seconds are always enough to pump enough water for the program. Emptying is also very quick) The cleanliness of the dishes is good on the Auto Wash program, which we have been using most. With the recommended drying agent, glasses and fine china come out looking very good with no water spot. Heavy soiled pots may need a little rinse before the wash, especially with some caked-on food, such as eggs. Plastic ware comes out OK from the top rack and, with the limited heat of this dishwasher, is not warped. The main reason why we decided on this washer is the noise rating: the quietest we could find in our price range. And on this point, we were just blown away! The first time we turned it on, we had trouble believing it was running! Our kitchen is open to the living room and now, no need to turn up the volume on the TV when the dishwasher is running (big difference from the old Whirlpool we had before). To me, this only is worth the high price tag! Even the water emptying into the sink pipes is very quiet. Before buying, I had considered the equivalent Kenmore Elite (same price) but the noise rating was 4 dB more (3 dB= double the noise!) and the racks a tad flimsier at first look. The Kenmore Elite had more gadgets such as a "turbo wash" nozzle, knife holder and additional washing programs and options. In general, I prefer simpler systems that are reliable and of high quality so I am very happy with this Bosch choice. I would warmly recommend this appliance if you need a new dishwasher that doesn't rattle and wake you up!

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We remodeled our kitchen and purchased this particular Bosch because it seemed like a great machine and there were some good reviews - I decided to ignore the bad reviews thinking the complainers were just… unhappy people. Well, now it is 3 months later and my dishes are not drying, the door is not functioning (it's floppy), and it is leaking all over my hardwood floors! (sorry complainers, i should have listened) I suspect all of these problems are related to each other, because it makes sense logically, but getting someone to come out and fix it has been awful - and I live in the Metro DC area where you would think there'd be a lot of companies who would service Bosch when they are under warranty. Apparently many of the companies don't like to take warranty work (i'm sure the fee schedule is not very good for them) so its been a challenge. Only one company has been somewhat polite to me while I seek repair, and I'm going with them. In addition, and not related to the fact that it is broken, I think I underestimated how small this dishwasher actually is inside. It's very small, I can't fit nearly as much, and I am very good at loading so as to maximize use of the entire space. Nobody had this model on the floor, and since it was so expensive, I figured it would be larger inside than the others I did see. I'm not a fan of the silverware basket either, its awkward to use and fits very little. There was also this tray thing at the top that I can't figure out what it is for, and it is annoying. Maybe I need to read about what it is in the book. I will say that it is definitely quiet - you can barely hear it - that is rather amazing. I also think the red light is nice. Overall, I think I could have done better and spent far less and next time I will do a better job researching. Now, if I can just get this fixed!!

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