EmailBest Reviewed
Domain Name Registration
- Best domain registration service Namecheap.com *Est. $8
- Most popular domain name registrar GoDaddy.com *Est. $9
- Best alternative domain registration Your web hosting service *Est. $15
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Most popular domain name registrar
- Good prices
- Good support
- Optional hosting
- Cluttered interface
- Pressure to buy add-on services
- No toll-free phone support
GoDaddy.com is the most popular domain registrar. The company's business practices and controversial advertising attracts some customers while they repel others. However, even detractors agree that GoDaddy.com has excellent prices and good customer service. There are frequent promotional discounts and domains are less expensive when bundled with other services (including web hosting). Support is through e-mail, online help and toll telephone calls. Users complain that GoDaddy.com's interface could be easier to use, and aggressive up-selling continues after the sale. Even so, this hasn't seemed to affect GoDaddy.com's popularity.
We found the best comparison reviews of GoDaddy.com at PC Magazine, where it's compared with three other domain registrars, and at DomainRadar.com, where it's compared with six others. More than 180 users rate and review GoDaddy.com at NamePros.com. We found additional reviews at ReviewsOnline.com, ForeverGeek.com and DomainsBot.com.
Our Sources
Comparing four domain registrars, PC Magazine editors give GoDaddy.com a rating of three stars out of a possible five, with criticism for lack of toll-free support, but the four user-written reviews give it the lowest possible rating - though the complaints about customer service aren't necessarily reasonable.
Review: GoDaddy.com, Editors of PC Magazine, Jan. 12, 2005
This review of seven domain registrars gives GoDaddy.com the lowest possible rating despite its low prices, criticizing the busy, distracting interface as user-unfriendly.
Review: Registrar Review of GoDaddy, Editors of DomainRadar.com, 2004-2005
3. NamePros.com
More than180 users rate and review GoDaddy.com as a domain registrar here, giving it below average marks for both interface and customer service, with ratings for features and value only slightly higher (three out of a possible five).
Review: GoDaddy, Contributors to NamePros.com
GoDaddy.com earns criticism here for slowing the registration process with extra steps and a too-slick interface, as well as for charging an extra fee per registration.
Review: Domain Registrars, Rick Smith, Aug. 2006
This scathing review recommends Namecheap.com instead of GoDaddy.com, using 10 screen shots to criticize GoDaddy.com's relentless selling during the registration process, with links to five other blogs expressing similar criticism. About 75 readers comment, there are more commenters defending GoDaddy.com (for good prices and service) than there are commenters criticizing it.
Review: GoDaddy Sucks, "Macgyver", July 4, 2006
Nearly 35 users rate and review GoDaddy.com here, giving it average ratings of "good" for price and offerings, but only "satisfactory" for services and ease of use. Most users say they're quite satisfied with GoDaddy.com, and some are really enthusiastic - but a few complain about the navigation or payment problems.
Review: Rate-A-Registrar Domain Name Registrar Reviews, Contributors to DomainsBot.com
