Namecheap.com

Bottom line

A company called NameCheap.com might not inspire much confidence, but reviewers and users say NameCheap is one of the easiest places to buy and sell domains. The website's interface is easy to understand, and there's a manageable level of upselling, less than other companies such as GoDaddy.com. Pricing is comparable with other well-liked registrars, and the company states that "you own the domain in your name."

Features

Lots of extras included the first year. You get email and URL forwarding, security features including Whois privacy guard, and management control. Prices are competitive, though the advertised price does not include the annual Internet Corporation for Assigned Names and Numbers (ICANN) fee of 18 cents. Privacy protection with NameCheap.com is an option, as are email accounts. Web hosting is also offered. NameCheap offers 24 top-level domains including all the most common ones and the popular .me extension.

Customer service

Straightforward website. Reviews say NameCheap.com's sign-up is easy, and while there are advertisements for additional services and prompts to upgrade, it's not overbearing. Support is through email only, but there are good, although non-specific reviews of NameCheap's customer service.

Both DigitalTrends.com and Lifehacker.com mention that NameCheap has good customer service but don't mention specifics. Rick Smith of ReviewsOnLine.com says, "I have had some problems with their software, but have received a prompt reply (generally from the owner) within a day that completely resolved the issue." However, his review is from 2006. NameCheap.com accepts PayPal, another plus.