Namecheap.com Review

Updated May 31, 2013
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namecheap.com

A company called NameCheap.com might not inspire much confidence, but reviewers and users say NameCheap is one of the easiest places to buy and sell domains. The website's interface is easy to understand, and there's a manageable level of upselling, less than other companies such as GoDaddy.com. Pricing is comparable with other well-liked registrars, and the company states that "you own the domain in your name."

FeaturesProsUser-friendly interface, Accepts PayPal, You own the domainConsNo phone or chat support, Occasional system problems

$10 Domain name registration at namecheap.com

Customer service

Straightforward website. Reviews say NameCheap.com's sign-up is easy, and while there are advertisements for additional services and prompts to upgrade, it's not overbearing. Support is through email only, but there are good, although non-specific reviews of NameCheap's customer service.

Both DigitalTrends.com and Lifehacker.com mention that NameCheap has good customer service but don't mention specifics. Rick Smith of ReviewsOnLine.com says, "I have had some problems with their software, but have received a prompt reply (generally from the owner) within a day that completely resolved the issue." However, his review is from 2006. NameCheap.com accepts PayPal, another plus.

Our Sources

1. DigitalTrends.com

Best Domain Name Registrars, Drew Prindle, Jan. 27, 2013

NameCheap.com is included in this roundup of domain name registrars. The service gets a short write-up and is praised for its excellent customer service and low prices.

2. Lifehacker.com

Five Best Domain Name Registrars, Alan Henry, Sept. 16, 2012

Editor Alan Henry says NameCheap.com offers "stellar" customer service and affordable prices. Lifehacker readers voted NameCheap their favorite among the five services mentioned in this story.

3. ReviewsOnLine.com

Domain Registrars , Rick Smith, Aug. 11, 2006

This roundup outlines the domain registrars that Rick Smith has used -- some he recommends, some he doesn't. NameCheap.com earns praise here for good pricing and prompt customer service, although we read some complains from users who had difficulty making credit card payments.

4. About.com

Where to Register a Domain, Jennifer Kyrnin, Sept. 16, 2009

In this short write-up, Jennifer Kyrnin of About.com identifies NameCheap.com as the best place to register a domain. She likes its ease of use and setup through a simple three-step process and appreciates its low level of upselling.

5. WebHostingTalk.com

The Definitive Who to Switch to Thread, "Stub", March 28, 2011

In this web hosting themed forum, user "Stub" responds to complaints from members about their domain name registrars with a list of nine options. He says NameCheap.com is easy to use and that they throw in some freebies, but he has concerns about their web hosting business.