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Namecheap.com

Est. $10 per year and up
Reviewed
May 2013
by ConsumerSearch
namecheap.com

Best domain registration service

Pros
  • User-friendly interface
  • Accepts PayPal
  • You own the domain
Cons
  • No phone or chat support
  • Occasional system problems
Where to Buy
  • $10 Domain name registration at namecheap.com
 

Bottom line

A company called NameCheap.com might not inspire much confidence, but reviewers and users say NameCheap is one of the easiest places to buy and sell domains. The website's interface is easy to understand, and there's a manageable level of upselling, less than other companies such as GoDaddy.com. Pricing is comparable with other well-liked registrars, and the company states that "you own the domain in your name."

Features

Lots of extras included the first year. You get email and URL forwarding, security features including Whois privacy guard, and management control. Prices are competitive, though the advertised price does not include the annual Internet Corporation for Assigned Names and Numbers (ICANN) fee of 18 cents. Privacy protection with NameCheap.com is an option, as are email accounts. Web hosting is also offered. NameCheap offers 24 top-level domains including all the most common ones and the popular .me extension.

Customer service

Straightforward website. Reviews say NameCheap.com's sign-up is easy, and while there are advertisements for additional services and prompts to upgrade, it's not overbearing. Support is through email only, but there are good, although non-specific reviews of NameCheap's customer service.

Both DigitalTrends.com and Lifehacker.com mention that NameCheap has good customer service but don't mention specifics. Rick Smith of ReviewsOnLine.com says, "I have had some problems with their software, but have received a prompt reply (generally from the owner) within a day that completely resolved the issue." However, his review is from 2006. NameCheap.com accepts PayPal, another plus.

Where To Buy
$10 Domain name registration at namecheap.com
 

Our Sources

1. DigitalTrends.com

NameCheap.com is included in this roundup of domain name registrars. The service gets a short write-up and is praised for its excellent customer service and low prices.

Review: Best Domain Name Registrars, Drew Prindle, Jan. 27, 2013

2. Lifehacker.com

Editor Alan Henry says NameCheap.com offers "stellar" customer service and affordable prices. Lifehacker readers voted NameCheap their favorite among the five services mentioned in this story.

Review: Five Best Domain Name Registrars, Alan Henry, Sept. 16, 2012

3. ReviewsOnLine.com

This roundup outlines the domain registrars that Rick Smith has used -- some he recommends, some he doesn't. NameCheap.com earns praise here for good pricing and prompt customer service, although we read some complains from users who had difficulty making credit card payments.

Review: Domain Registrars , Rick Smith, Aug. 11, 2006

4. About.com

In this short write-up, Jennifer Kyrnin of About.com identifies NameCheap.com as the best place to register a domain. She likes its ease of use and setup through a simple three-step process and appreciates its low level of upselling.

Review: Where to Register a Domain, Jennifer Kyrnin, Sept. 16, 2009

5. WebHostingTalk.com

In this web hosting themed forum, user "Stub" responds to complaints from members about their domain name registrars with a list of nine options. He says NameCheap.com is easy to use and that they throw in some freebies, but he has concerns about their web hosting business.

Review: The Definitive Who to Switch to Thread, "Stub", March 28, 2011

Domain Name Registration Runners Up:

GoDaddy.com $10 per year and up

2 picks including: About.com, DigitalTrends.com…

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