Sunbeam Quilted Heated Mattress Pad Review

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Bottom Line

The Sunbeam Quilted Heated Mattress Pad provides heat from underneath by clinging to your mattress like a fitted sheet. That improves efficiency as heat radiated upwards is absorbed by you instead of diffused into the air in the room. Durability is good -- though not perfect -- and is helped by the fact that all heated mattress pads are less likely to be tossed or kicked about than other heated bedding.

ProsHeats quickly, Heating wires are unobtrusive, Machine-washableConsCords attach at an awkward location, Some complain about the feel of the top fabric, Not the best customer support

Breaking it down

Performance

Warm bed is ready when you are. The Sunbeam Quilted Heated Mattress Pad's preheating function is a hit with users who  say the mattress pad heats their bed to the right temperature in the time it takes them to brush their teeth and switch into pajamas. The pad warms evenly, reviewers say, and keeps the right temperature up to the 10-hour safety shut-off. If sleepers feel too hot or cool during the night, there are 10 different heat levels so you can adjust the temperature up or down. Dual controls on the king- and queen-sized mattress pads allow couples to independently adjust the temperature on their side of the bed.

Ease of use

Awkward cords. The Sunbeam Quilted Heated Mattress Pad is ready to use right out of the box. The only difficulty users report is positioning the device's cords. For safety reasons, the cords cannot be tucked under the frame of the bed or kept within the bed coverings. Some owners say it's easier for them to reverse the pad and have the cords attach at the head of the bed -- which is also how some also address the issue of being able to feel the cord connection with their feet. Pads with dual controls require two nearby power outlets. This Sunbeam Quilted Heated Mattress Pad is machine-washable and can be dried in a home dryer as per manufacturer's instructions, users say.

Comfort

Hides wires well. This Sunbeam Quilted mattress pad feels much like non-electrical mattress toppers, despite the embedded heating wires. Most owners say they could not feel the wires through the pad and their sheet. The reviewers at Good Housekeeping write that they found the covering fabric "cheap" and recommended topping it with high-quality sheets. Users, on the other hand, don't typically raise similar objections.

Ownership

Customer service could be better. The Sunbeam Quilted Heated Mattress Pad earns hundreds of positive reviews from users. However, customers who mentioned the after-sales service from Sunbeam in their reviews had little positive to say. One issue that crops up is that getting Sunbeam to honor the mattress pad's five year warranty requires shipping a defective item at the owner's expense back to the company. However, according to our assessment of hundreds of owner reviews, this seems to be a persistent problem across the board for heated bedding.

Our Sources

1. Good Housekeeping

Sunbeam Quilted Heated Mattress Pad, Editors of Good Housekeeping, January 2010

The editors of Good Housekeeping give the Sunbeam Quilted Heated Mattress Pad a score of 4 stars. They praise the pad for warming quickly; withstanding machine-washing; and having economic, energy-efficient power. The editors aren't crazy about the look or feel of the fabric cover, however. They also complain a little about the controllers, but those have been updated since this review was published.

2. Amazon.com

Sunbeam Quilted Polyester Heated Mattress Pad with EasySet Pro Controller, Twin, Contributors to Amazon.com, As of November 2015

In about 850 reviews, contributors to Amazon.com award the Sunbeam Quilted Heated Mattress Pad a 4.4 star score. Users are enthusiastic about the pad's preheat function, easy-to-use controls and cozy warmth. A handful of negative reviews can be seen, but fewer than typical for heated bedding of any type.

3. Kohls.com

Sunbeam Slumber Rest Quilted Electric Mattress Pad, Contributors to Kohls.com, As of November 2015

There are more than 85 reviews of the Sunbeam Quilted Mattress Pad here, and good overall satisfaction as evidenced by its 4.5-star rating. Most (93 percent) say that they would recommend the mattress pad to a friend.

4. JCPenney

Sunbeam Quilted Heated Mattress Pad, Contributors to JCPenney.com, As of November 2015

In roughly 70 reviews, JC Penney shoppers leave the Sunbeam Quilted Heated Mattress Pad mostly positive feedback -- and a 4.6 star rating. Once again, around 93 percent give this heated mattress pad a recommendation.