The NordicTrack AudioStrider 990 Pro has great features for the price, but proves to be unreliable in the long run, according to user reviews.
Split between sturdy and smooth. The AudioStrider 990 Pro is equipped with a 26-pound flywheel and steel frame, and can accommodate up to a 350-pound user. Its performance, however, appears to vary greatly. Some owners say it has a sturdy platform and smooth ride, while others claim the 990 Pro is noisy and "wobbles during use."
The 990 Pro has an adjustable stride length of 20 to 23 inches, which is rare for an elliptical costing less than $1,000. It features 24 digital resistance levels controlled via a silent magnetic resistance system, but a limited incline from 15 to 40 degrees.
Intuitive control console. The AudioStrider 990 Pro's 7-inch backlit screen displays speed, time, distance, resistance, incline, pulse and calories burned. One big plus is that it's iFit compatible and has a slot on the center console to hold a laptop, but this wireless module must be purchased separately. IPod and MP3 input plugs are included, but users rate the speakers as only average.
The control console contains 30 workout programs preset with speed, time, resistance and distance settings. The 990 Pro has no heart-rate interactive programs, but the stationary handles will track a user's heart rate. A Polar heart-rate monitor chest strap is included.
Disappointing. Despite its improved stability over the former folding design, the AudioStrider 990 Pro is a letdown in terms of durability. Consumer reviews call it unreliable at best, with many saying the machine began having problems within the first two years; one had issues with the belt slipping off the pulleys. A user complains at ConsumerReports.org, "I have had this elliptical for a couple of years and have had to replace the slide arms four times, the foot pads three times, and gone through at least four wheels."
Average warranty, but poor service. NordicTrack provides an average warranty with the AudioStrider 990 Pro: lifetime on the frame, three years on parts and one year for labor, but some consumers had little success with customer service. One says that after his elliptical broke, he didn't receive correspondence for months, and another received the wrong part from the manufacturer.
Review Credibility: Very Good Although this review is brief, TreadmillDoctor.com editors rigorously test the products they evaluate, including disassembling each machine. They rate the AudioStrider 990 Pro on adjustability, reliability, noise level, value, warranty, quality and ergonomics. The machine is named the first runner-up in the $999 category, scoring 5.74 points out of 10.
Review: NordicTrack AudioStrider 990 Elliptical Review, Editors of TreadmillDoctor.com, October 2012
Review Credibility: Very Good A former vice president of marketing for Smooth Fitness, Waters tests elliptical trainers, and speaks with fitness equipment salespeople and experts. He doesn't say how rigorously or for how long he tests them, but his reviews are complete. Waters chooses the NordicTrack AudioStrider 990 Pro as a Best Buy.
Review: NordicTrack AudioStrider 990 Pro Review, Fred Waters, September 2012
Review Credibility: Good Most user reviews of the NordicTrack AudioStrider 990 Pro at Sears.com are brief, and provide no context or credentials. Of the roughly 20 comments, nearly half complain of durability issues. Overall, the elliptical gets 3 stars out of 5.
Review: NordicTrack AudioStrider 990 Pro Elliptical, Contributors to Sears.com, As of November 2012
Review Credibility: Fair Seven users post comments on this AudioStrider 990 Pro review page, giving it an overall rating of just 2 out of 5 stars. Most reviews complain of durability issues and vary in detail, but must state time owned, a user description, pros and cons, and a comment. The last post was updated on June 2011.
Review: Product Reviews: NordicTrack AudioStrider 990 Pro, Contributors to ConsumerReports.org, As of November 2012
Review Credibility: Fair Epinions.com attracts eight owner reviews of the NordicTrack AudioStrider 990 Pro, giving it a score of 3 out of 5 stars. All posts are brief and lack details, and aren't comparative.
Review: NordicTrack AudioStrider 990 Elliptical, Contributors to Epinions.com, As of November 2012
Review Credibility: Fair This review only generally covers the NordicTrack AudioStrider 990 Pro without testing it. The write-up presents some negative points, but the 990 Pro is compared just to other Icon Health and Fitness elliptical trainers. Here it ranks fourth out of 11 similarly priced ellipticals.
Review: NordicTrack AudioStrider 990 Elliptical Review, Editors of WhichIconTreadmill.com, October 2012