Black & Decker FP1550

My food processor worked fine, but one day about two or three months after I had gotten it, the bowl fell on the floor and cracked. I was surprised that it cracked so easily. When I called customer… service to see if they would replace it, they were not willing to do so, even though they knew that I had only had it a few months. I will not be replacing my food processor with another one from Black and Decker.

expand

collapse

The very first time I used it one of the plastic catches broke off as I tried to latch it. Tonight I was grating cheese and a piece of cheese, not particularly hard cheese, I might add, broke off and caught… at the edge of the feed tube. Apparently that put enough pressure on another piece of flimsy plastic and one side of the lid popped up. I could sort of get it to work, but it's essentially useless for anything but food that I would with the chopping blade in the bottom. Won't be buying another of these.

expand

collapse

We got this as a wedding gift three years ago. I don't use it very often, but when I do, it always performs. Because I don't use it often, I forgot how the bowl locking mechanism works. I stupidly forced… the bowl into position and part of the plastic in the handle broke off and is now shaking around inside the handle where I can't get to it. It's annoying, but it still works. And I'm not docking it because it broke - I know that was my fault for being impatient and not getting the instruction book back out. I just wish the mechanism was more intuitive.

expand

collapse