Hamilton Beach 70550RL PrepStar

I have an older model of this food processor. Let me tell you, one time after using it a screw in the lid stripped itself out while powered on and ruined the lid. I called the company and was greeted by a… horrendously incompetent worker who refused to help me. I told her it was a wedding gift at the beginning of the conversation. At the end of the conversation, when she refused to help me in any way, I told her that I will never buy Hamilton Beach again. "I thought you said it was a gift anyway?" was her response. Mine? "I'm in my twenties. Do you really think this is going to be the last appliance I ever own?" I HAVE NOT bought any of their products since, and if someone doesn't know better and buys when for me, I promptly return it to the store for a different brand. Even if I like the layout or color of the HB better! (By the way--did try again after that, thinking maybe I got a crabby CS rep--the next one was equally as unhelpful and rude!) Hamilton Beach=Two Thumbs WAY Down!

expand

collapse

I was given this food processor as a gift, and I truly love it. It makes uniform pieces of everything I have tried in it. The only way it would make mush out of things is if you let it go too long. One… great feature is that you can choose to have the chopped food go into a bowl instead of staying in the food processor bowl -- great for cutting up vegies and fruit. The instructions say not to use the machine to crush ice, so I guess Happy Camper did not read the few instructions in the book. This machine is very easy to operate, has some great features (a hole to pour in oil for dressings and several blade options), and is very easy to clean as well. I am buying one for a present for someone else, I love it so much.

expand

collapse