The Frigidaire FFU21F5HW, also sold as the Kenmore 28052 (Est. $575) , has 20.5 cubic feet of storage space, and users say it's well organized. Its large size and lack of an Energy Star label mean it does use a fair amount of electricity, and it's definitely noisier than a chest freezer, but reviewers say it has a great number of useful and easy-to-use features, and it performs well in professional tests.
Everything in reach. The Frigidaire FFU21F5HW has four wire shelves, six door bins and a wire storage bin to put everything at your fingertips. One user at Sears.com says the freezer offers "wall to wall space" with "no wasted areas." Another feature users like is the digital temperature control, located on the door so you can adjust the temperature without opening the freezer. The freezer also has an interior light, an open-door alarm and a door lock -- though some users complain that the plastic key seems flimsy. Also, the whole unit is American-made, a big plus for some buyers.
Mixed reviews on noise. In professional tests, the Frigidaire FFU21F5HW freezer gets excellent scores for temperature consistency. It also does fairly well on energy efficiency, even though it doesn't have an Energy Star rating. However, its large size means that it will still cost between $80 and $100 a year in electric bills. Reviews are split on this freezer's noise level. Auto-defrosting freezers tend to be louder than manual-defrost ones in general, and professional testers say this one is louder than average. Some owners also complain of the noise, but a much larger number of user reviews say it's quiet.
Seals snugly. Some of the older reviews for the Kenmore 28052, which is now sold as the Frigidaire FFU21F5HW, say that the door seal leaked, causing frost to build up on the top side of the door. However, this problem appears to have been corrected, as one of the most common comments in user reviews at RCWilley.com is that this freezer's door seals very tightly. We found no complaints at all about freezer burn, but there are a couple of reports of mechanical failures from owners at Sears.com. Breakdowns are fairly rare; those owners who had them are unhappy that the one-year warranty on the freezer does not cover food loss.
ConsumerReports.org evaluates about 20 upright freezers on its website, including the Frigidaire FFU21F5HW. Each freezer is rated for temperature performance, energy efficiency and noise level. Editors also compare each freezer's claimed capacity to its actual, usable space.
Review: Freezers, Editors of ConsumerReports.org, Not Dated
The Frigidaire FFU21F5HW receives more than 50 reviews from owners at this retail site, earning an average rating of 4.6 stars out of 5. Users love this freezer's quietness, organization and tight door seal. An overwhelming 96 percent of buyers say they would recommend it.
Review: Frigidaire 20.5 Cu. Ft. Upright Freezer, Contributors to RCWilley.com, As of November 2013
The Kenmore 28052 (an equivalent model to the Frigidaire FFU21F5HW) receives an average of 4 stars out of 5 from roughly 75 users at Sears.com. While users like its capacity and organization, several say it's noisy, and there are a few reliability complaints.
Review: Kenmore 20.6 cu. ft. Upright Freezer, Contributors to Sears.com, As of November 2013