The Kenmore Elite 28712 upright freezer is expensive for its 16.7 cubic feet, but it offers a lot of features for the money. In addition to frost-free operation, it includes digital controls, a quick-freeze option, alarms to alert you if the door is open or the temperature reaches unsafe levels and a soft-freeze zone for ice cream. The interior is organized with glass shelves, adjustable door storage and a retractable pizza shelf. In professional tests, the Kenmore offers excellent temperature control, but it is only moderately efficient despite its Energy Star rating. It is also louder than most freezers; some users complain about its noise level, while others don't find it a problem. If you'd rather have more space for less money and don't care about the extra luxury features, the 20.5-cubic-foot Frigidaire FFU21F5HW (*Est. $690) gets very good reviews. Or, if you don't need the easy access of an upright freezer, you can get even more capacity for your dollar with a chest freezer such as the GE FCM15PUWW (*Est. $550) .
ConsumerReports.org includes the Kenmore Elite 28712 in its latest freezer evaluations, basing its scores on the test results for the similar, but not identical, Frigidaire Gallery GLFH17F8HW (*Est. $820) . We also found around 50 reviews for this freezer at Sears.com, the only retail site that sells Kenmore appliances.
ConsumerReports.org evaluates more than 60 upright and chest freezers on its website, rating each for temperature performance, energy efficiency and noise. Among the tested models is the Kenmore Elite 28712, but it does not receive any reviews from users on this site.
Review: Freezers, Editors of ConsumerReports.org, As of March 2011
Roughly 50 owners review the Kenmore Elite 28712 at Sears.com, awarding it 4 out of 5 stars on average. Although they love this freezer's luxury features, they are divided over its noise level: some complain that it is loud, while others call it "very quiet." One user warns that the 16.7-cubic-foot capacity doesn't provide as much usable space as you'd get with a chest freezer. Overall, 86 percent of users say they would recommend this freezer.
Review: Kenmore Elite 16.7 cu. ft. Upright Freezer (2871) Energy Star, Contributors to Sears.com