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Homeowners Insurance: Ratings of Sources

Total of 10 Sources
1. ConsumerReports.org
Not dated
HomeownersCar Insurance Ratings
by Editors of ConsumerReports.org
Our AssessmentThe staff of ConsumerReports.org rates 15 major home insurers. The ratings are reliable and unbiased, and are based on customer surveys that focus on satisfaction with the company's estimate of damages, agent availability and speed of payment. However, unlike other products, there are no in-depth reviews of the insurers.
2. J.D. Power & Associates
Sept. 27, 2012
2012 U.S. National Homeowners Insurance Study
by Editors of J.D. Power and Associates
Our AssessmentJ.D. Power and Associates surveyed more than 12,600 home-insurance customers regarding their satisfaction with a broad range of factors: policy offerings, pricing, billing and payment, and interaction with representatives. While the survey provides an unbiased snapshot, it is limited to larger national and regional insurers.
3. J.D. Power & Associates
April 1, 2013
2013 Property Claims Satisfaction Study
by Editors of J.D. Power and Associates
Our AssessmentJ.D. Power and Associates surveyed more than 5,000 home insurance customers who filed claims during a nearly two-year window. Customers rate their satisfaction in the following categories: first notice of loss, service interaction, the estimation process, repair process and settlement. While the survey provides an unbiased snapshot, the survey is limited to larger national and regional insurers.
4. Insure.com
Not dated
Best Insurance Companies: Customer Satisfaction Ratings for 2013
by Editors of Insure.com
Our AssessmentInsure.com surveyed more than 5,600 customers during a three-month period regarding their overall satisfaction with their home insurance company. Specific questions focused on satisfaction with claims processing, customer service and value. Customers were also asked whether they would recommend their insurer to a friend and whether they plan to renew their policy. Financial strength ratings are provided but do not affect survey rankings. The survey is limited to 20 large insurance companies.
5. FindTheBest.com
Not dated
Compare Home Insurance
by Editors of FindTheBest.com
Our AssessmentEditors at FindTheBest.com rate large home insurers by combining scores in J.D. Power and Associates ratings with a value, financial strength and customer service rating. While the measures make for a relatively unbiased rating, value assessments are limited to a sampling of premiums in only four states and service assessments are limited to an analysis of complaints in seven states.
6. Reviews.com
April 15, 2013
Homeowners Insurance
by Editors of Reviews.com
Our AssessmentEditors at Reviews.com take a thorough look at 10 major insurers, focusing on (from most to least weight) range of coverage, available discounts, covered perils, add-on options, claims tools, payment options, online tools, customer support options, financial ratings, learning materials and mobile resources. The reviews are extremely detailed, but consider only what resources are offered instead of actual customer experiences.
7. Reviews.com
March 28, 2013
The 3 Best Renters Insurance Companies
by Editors of Reviews.com
Our AssessmentEditors at Reviews.com isolate good companies for renters insurance from their study of 10 major home insurers. They focus on price, ease and thoroughness of online quotes, and whether the company offers other convenient features such as online claims management. Reviews are fairly thorough, but they consider only what resources are offered instead of actual customer experiences.
8. Viewpoints.com
As of June 2013
Amica Insurance Reviews
by Contributors to Viewpoints.com
Our AssessmentViewpoints.com offers one of the largest one-stop collections of home insurance reviews online. Reviews range from brief to thorough and rate companies for service and available plans. However, each company's listing also includes auto and life customers' opinions. It can also be hard to gauge whether disgruntled customers who leave negative reviews are telling the whole story since insurance can be quite complex.
9. Epinions.com
As of June 2013
Amica - Home
by Contributors to Epinions.com
Our AssessmentEpinions also offers a large collection of customers' home insurance reviews. Reviews range from brief to thorough. However, many reviews are older, and they can be hard to find unless you search for a specific company. It can also be hard to gauge whether disgruntled customers who leave negative reviews are telling the whole story since insurance can be quite complex.
10. TopTenReviews.com
Not dated
2013 Homeowners Insurance Comparisons
by Editors of TopTenReviews.com
Our AssessmentTopTenReviews.com ranks 10 of the nation's largest insurers in the following categories: services, ease of use, industry ratings and help and support. While reviews are in depth, they are limited to the largest insurers. Reviews also tend to be positive regardless of ratings, and methodology is unclear.
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