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Best ISP
Pros: high customer satisfaction, fast, free installation, nine email accounts
Cons: limited availability, more expensive than cable ISPs
not avail.
9, 2 GB
15/5, 50/25, 75/35, 150/65 and 300/65 Mbps
Onsite, chat and email; 24/7 customer service
Via Verizon Wi-Fi hotspots in airports and hotels
Free wireless router; free installation; free Wi-Fi with all plans.
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Fiber optic
In east and along west coast
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Best cable broadband ISP
Pros: includes Cox security suite, good customer satisfaction, powerBoost increases speeds for some downloads
Cons: not available in all areas, lower ratings for technical support
not avail.
10/2 GB each
5 Mbps/1 Mbps up to 150 Mbps/20 Mbps
24/7 online and phone support, in-person service centers (hours vary)
Webmail
Second online backup (1 GB to unlimited, depending on plan), SpamBlocker, Nick Jr. Boost, Music Choice Broadband, Cox Security Suite Plus for up to 5 PCS
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Cable
17 states: Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, Ohio, Oklahoma, Rhode Island, Virginia.
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Best regional cable ISP
Pros: high level of customer satisfaction, excellent customer service, five free email accounts, 10 MB personal web space
Cons: available only in the Midwest, security software costs extra with budget plans
not avail.
5; 1 GB each http://www.wowway.com/terms-and-conditions/email-terms
2.0 Mbps/1.0 Mbps, 15 Mbps/1.0 Mbps, 30 Mbps/3 Mbps and 50 Mbps/5 Mbps http://www.wowway.com/our-products/internet/speeds
Onsite and email support, 24/7 phone
Free dial-up access
10 MB personal web space; security software by F-Secure including parental controls free with higher-cost plans, WOW! Customer Home Page
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Cable
14 states in east and central U.S.
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Best ISP for DSL and dial-up
Pros: eight email accounts, internet security features, accelerator for faster-loading web pages, 24/7 customer service
Cons: poor technical support
not avail.
8 addresses, 100 MB storage each
Dial-up: 56 Kbps/56 Kbps; 375 Kbps with accelerator DSL: 768 Kbps to 7 Mbps download
Online, phone and email, 24/7
toll-free local Internet access numbers
Spam and email virus protection; webmail; accelerators to speed web loading; customizable home page; 10 MB web hosting Dial-up: free accelerator, DSL: 20 hours/month dial-up access
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Dial-up and DSL
Nationwide