Radio Flyer Classic Dual-Deck Tricycle

Bottom Line

The Radio Flyer Classic Dual-Deck Tricycle is a classic trike, made of metal and durable. Although it's designed for children about 2 years old, its dimensions are better suited for slightly older and taller kids, parents say.

Performance

May tip over. The Radio Flyer Classic Dual-Deck Tricycle is designed to fit children ages 2½ to 5 years old. Many users say it better accommodates taller or older kids, however. The seat and handlebars are adjustable, which helps with sizing issues.

In reviews, some parents say the bike tends to tip fairly easily. One Amazon.com customer says, "The center of gravity is quite high, and a tight turn, or even a fairly gentle turn at speed, will cause a spill." It's important to keep a close eye on little riders, but falls are usually a part of the learning process.

Also of note: Assembly is required, but most owners say putting it together is simple. However, some parents complain that the pieces did not fit together properly.

Durability

Enjoy for generations. The Radio Flyer Classic is constructed mostly of metal, providing a long-lasting and durable trike. On the downside, this tricycle can rust fairly early, especially the chrome parts, which also tend to flake away, owners say.

Some ToysRUs.com reviewers complain that the Radio Flyer's handlebars come loose after frequent use, which can in turn affect alignment. Some, however, are convinced this is due to poor assembly by disgruntled customers.

In general, users find the bike to be quite sturdy. A few parents can attest to the trike's strength, as they make a habit of putting their weight onto the handlebars while pushing their children. One reviewer on Amazon.com says, "Build quality is excellent! I'm sure that this tricycle will be enjoyed by my son, my daughter, and several other children after them."

Customer Service

Some good experiences, some bad. In reviews, customers seem to give a mix of positive and negative feedback about the Radio Flyer. One customer at CustomerServiceScoreboard.com says, "When I called directly I was on hold for 30 minutes before a very rude person wasn't helpful at all." A different customer had a very positive experience when attempting to receive a replacement part. The customer writes, "[T]hey not only resolved my problem quickly, they mailed me the part, free of charge, and I received it in two days." It's difficult to determine which of the two is the standard of quality for Radio Flyer's customer service.