Total Call International Review

Updated April 30, 2013
cs-product-header
Total Call International

If you live in the 15 percent of the United States that isn't served by a larger company like AT&T or Verizon, reviewers say your best option for long-distance phone service is Total Call International (Est. 3.9 cents per minute). The company has better international rates than ECG, and customer service has six language options, including Spanish. It bills in six-second increments, while several other companies bill in one-minute increments.

Plans and PricingProsBest alternative if you're not served by ECG or Telna, Good international prices, Multilingual customer serviceConsHigher domestic rates than other companies, Slow startup process for some, Billing and payments online only

Customer Service

Available in six languages. The company's customer service is unusual in that support is available in six languages: English, Spanish, Japanese, Vietnamese, Tagalog and Arabic. You can access customer service through phone and email six days a week.

Our Sources

1. SaveOnPhone.com

Long Distance Phone Service Comparison, Editors of SaveOnPhone.com, Not dated

SaveOnPhone.com says it keeps track of about 350 long-distance plans as the source for its top-10 chart. At No. 4, Total Call International isn't rated highest overall, but it's best for the 15 percent of the United States that isn't served by Baby Bells like Verizon or AT&T. The editors are impressed that the customer service is available in six languages

2. 1+ Call Saver

Best Bets: Residential, Editors of 1CallSaver.com, Not dated

This site gets commissions from some of the companies it lists, though it says it is unbiased. These rankings appear to favor plans that don't have any monthly fees, even if the per-minute charges are relatively high. The company ranks third on the chart.

3. Calling-Plans.com

TCI: Total Call International , Editors of Calling-Plans.com, Not dated

Rated solely on cost, Total Call International comes in at fifth place in this list of-long distance providers. The editors recommend it particularly for businesses.