Travelpro Crew7 22-inch Expandable Rollaboard Suiter

I've been a long time Travelpro customer. Crew 3 is where I started many years ago. Unfortunatley, the extension handle would no longer extend on my Crew 3 bag. Without question, I bought another… Travelpro bag, a Crew 7 22" upright. On my first trip, the extension handle locked up and I had to carry the bag by the side handle through the airport. After much frustration, the extension handle did start to work again. On my second flight, I checked the bag. When pulling my bad off the carousel, the top handle came off. Needless to say, very disappointed. I returned the bag and got a replacement. As soon as I got home and unboxed the new bag, the extension handle would not extend! Deja vu. I'll be returning it again. Deja vu. Unfortunately, I am going to have to part ways with Travelpro.

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I kept on hearing about the good qualities of Travelpro and that it was the choice of the airline pilots and attendants. I began to look in my travels and sure enough that was the predominant brand… selected. After reading up on the product I chose the 'Crew 7' for it's durability and abililty to replace the wheels. In my travels, the demise of a rollerbag is a failure of the wheels. I have now traveled out of the country twice and several trips throughout the US and it is still like new. Great product.

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I bought this in December of 2008. The first time I used it the zipper on the main compartment broke off. I did not check the bag, the damage was caused by normal use. The second time I used it the main… handle broke just as my cab was pulling up to take me to the airport. Again, totally normal use. The bag wasn't even heavy--I was only going away for a night. I brought the bag to the authorized repair center here in San Francisco and they told me that had a number of these bags (some waiting as long as 6 weeks for a replacement part from Travelpro) all with the same problem. He said he thought it was a poor handle design. So unless you would like to spend your time bringing your bag to and from the shop, I'd choose a different brand or model.

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