Air mattresses allow partners to customize the firmness level of their side of the bed -- and among air-mattress lines, Comfortaire earns the best satisfaction ratings. Owners say the body-contouring air chambers are good for relieving pain, and they seldom report issues with a hump or sag forming in the middle between the air chambers. The line is subject, however, to problems with air leaks or mechanical failures, but these can be repaired.
Firmness is flexible. An impressive 83 percent of Comfortaire mattress owners report that they are satisfied with their purchase, according to SleepLikeTheDead.com's analysis of nearly 200 owner reviews. An electric air pump lets them adjust the firmness, and partners can set the firmness for their own side of the bed. Most air mattresses have this feature, but it often leads to a hump or sag between the air chambers. This so-called "middle problem" is less common for Comfortaire mattresses than for other brands, reviewers say, which also makes them more comfortable for lovemaking. According to SleepLikeTheDead.com, many users say their Comfortaire bed is great for relieving pain.
Better service, higher prices. Comfortaire mattresses are pricey, starting at about $1,000 for a queen set and going up to about $7,000. Nevertheless, we found no owner complaints about price. One advantage Comfortaire has over its competitors is customer service, which tends to get high ratings from users. At Viewpoints.com, a couple of owners who experienced technical problems say they're still very satisfied because of how well the company handled the repairs. Comfortaire's warranty, on the other hand, is considered only mediocre. Mattresses are covered for 25 years, but coverage is prorated after the first two or four years depending on the model.
Long lasting, but not trouble-free. Air mattresses may last longer than other mattress types, because parts can often be replaced as they wear out. However, parts wear out and break down often. At least one in four Comfortaire owners says the mattress developed a mechanical problem at some point, according to SleepLikeTheDead.com, with faulty pumps and leaking air bladders being the most common. One other difference between air mattresses and other types is that they require assembly. For an extra fee, Comfortaire will ship the bed pre-assembled or provide assistance with setup. Owners can choose to assemble the beds themselves, which is generally not considered difficult.
Comfortaire is the top-rated brand of air mattress according to SleepLikeTheDead.com, based on its analysis of almost 200 user comments. It earns an overall satisfaction rating of 83 percent, with owners praising its comfort, ability to relieve pain, long life span and return policy. However, at least 25 percent complain of air leaks or other mechanical failures.
Review: Comfortaire Mattress Review & Ratings, Editors of SleepLikeTheDead.com, March 22, 2014
Comfortaire mattresses earn fewer than 10 reviews on Viewpoints.com, but most are highly positive. Owners praise their comfort, and they like that partners can adjust their firmness level independently. Several complain of mechanical failures, but they add that the company's customer service department is good about furnishing replacement parts.
Review: Comfortaire Mattresses Reviews, Contributors to Viewpoints.com, As of May 2014