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Serta iComfort

Est. $1,300 to $3,000, queen set
Reviewed
May 2014
by ConsumerSearch
Serta iComfort

Pros
  • Comfortable
  • Isolates motion well
  • Good value
Cons
  • May be too conforming for some users
  • Actual firmness level may differ from the store

Bottom line

The Serta iComfort line is reasonably priced and gets high marks for comfort, making it a good choice to consider if you're shopping around for a memory foam bed. Nearly 80 percent of users say they're satisfied with this purchase, according to SleepLikeTheDead.com, and many report relief from neck and back pain. Be warned, however, that some users say the firmness level of their mattress differs from that of the model they tried in the store.

Comfort

Good pain relief. The Serta iComfort is considered very effect at relieving pain and isolating motion. In the words of one user posting to Viewpoints.com, "I feel like if I had a plate of food on one side of the bed, and I sat on the other side, the plate would be steady as a rock." The line features gel-infused memory foam to promote a comfortable sleeping temperature, and one owners confirms, "It helps reduce night sweats." Nevertheless, SleepLikeTheDead.com says the mattress may be too thin to provide adequate support for some, and its highly conforming foam may make it difficult to change positions.

Value

Reasonably priced. The Serta iComfort is priced at $1,300 to $3,000 for a queen set -- a good price range, considering that Tempur-Pedic memory-foam models sell at between $1,500 and $7,500. The line comes with a 25-year warranty, which is prorated after the first 15 years -- a relatively generous arrangement. It covers not only manufacturer defects but sagging too, provided that the indentation is three-quarters of an inch or deeper. In addition, iComfort mattresses have a 120-day trial period: As long as you sleep on it for at least 30 days, you can contact the retailer if you're unhappy to arrange an exchange.

Durability

Mixed reports on durability. According to SleepLikeTheDead.com, Serta iComfort mattresses may be less durable than other memory-foam choices. Editors find that at least 7 percent of owners experience a loss of support and the development of body impressions within just one to two years of ownership. This rate is somewhat higher than the average for memory foam mattresses, the website reports. In contrast, however, users posting to Viewpoints.com generally report no such problems. In the words of one owner, "I have owned the Serta iComfort for six years after my third back surgery, and it's just as comfortable as the day that I brought it home."

Our Sources

1. SleepLikeTheDead.com

The Serta iComfort line gets an overall satisfaction rating of 80 percent, based on SleepLikeTheDead.com's analysis of nearly 475 owner comments. Most say the line provides good comfort, relieves pain and isolates motion, but some find that it's not thick enough to provide a desired level of support.

Review: Serta iComfort Mattress Review, Ratings and Comparisons, Editors of SleepLikeTheDead.com, May 12, 2014

2. Viewpoints.com

The Serta iComfort mattress earns an average rating of 94 out of 100 from nearly 20 users posting to Viewpoints.com. Several say the mattress relieves back and neck pain, and they also call it supportive and praise its ability to isolate motion. We read almost no complaints about the mattress.

Review: Serta iComfort Mattress Reviews, Contributors to Viewpoints.com, As of May 2014

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