The LG LCRT2010ST is a large countertop microwave (2 cubic feet) that's available in a stainless finish. It doesn't perform quite as well in professional tests as the top-rated Panasonic NN-H965WF (Est. $190) , but it still gets good scores for heating and defrosting. Owners say the controls are intuitive, and they particularly like its easy-to-clean interior. However, durability problems appear to be more prevalent with the LG than with the Panasonic.
Fast, even heating. The LG LCRT2010ST microwave earns good scores in professional tests for evenness of cooking and defrosting; it's also much quieter than the Panasonic. Users say this 1,200-watt microwave oven cooks food quickly and evenly, and they find it adept at both defrosting and reheating. Several reviews mention that the LG's popcorn setting is particularly accurate, popping nearly every kernel without burning any. A couple of reviewers say the microwave makes some odd noises (ticking and grinding are both mentioned), but in general, users don't find its noise level a problem.
Plenty of room. Users love the LG LCRT2010ST microwave's stylish design and large capacity. Several reviews note that it can hold and rotate a full-size casserole dish with ease. Unlike the Panasonic, the LG doesn't have inverter technology, but it includes cooking sensors that owners describe as fast and accurate. There are also detailed prompts to guide users through the microwave's cooking cycles. One feature the LG has that the Panasonic lacks is an optional trim kit, so it can be installed as a built-in microwave. However, one reviewer warns that the kit costs more than the microwave itself.
Easy-to-clean interior. User reviews generally describe the LG LCRT2010ST as easy to use. Owners say the controls are simple and intuitive, especially the one-touch cook button that adds cooking time in 30-second increments. However, the feature users love most about the microwave is its easy-to-clean interior -- the walls of the microwave compartment are curved, so there are no corners to trap food fragments. Reviewers aren't crazy about the reminder beep to indicate that food is done; unlike most microwaves, the LG keeps beeping until the door is opened, a feature many find annoying.
Breakdowns are a big problem. Most of the complaints we found in reviews for the LG LCRT2010ST focus on durability. Many reviewers say their microwaves broke down within a few weeks or months after purchase. Moreover, they say that the LG is an even bigger hassle to have repaired under warranty than the Panasonic. Not only does the microwave have to be taken to the nearest repair facility (which might require hours of driving), but owners must have the original packaging and sales receipt as proofs of purchase. The LG warranty covers parts and labor for only one year, with no extended coverage on the magnetron.
The ConsumerReports.org website has ratings for more than 55 countertop microwave ovens, including the LG LCRT2010ST. Microwaves are rated on how quickly they heat water, how evenly they reheat and defrost food, their noise level and their ease of use.
Review: Recommended Microwave Ovens, Editors of ConsumerReports.org
We found more than 220 reviews for the LG LCRT2010ST at BestBuy.com. Users award the microwave 4.4 stars out of 5 overall, saying it cooks quickly and evenly, handles large items and is easy to clean. The negative reviews here tend to focus on durability.
Review: LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel, Contributors to BestBuy.com
The LG LCRT2010ST receives more than 185 reviews at HomeDepot.com. Users give the microwave 4.5 stars out of 5 overall, with 4.7 stars for features, 4.3 for energy efficiency, 4.5 for value and 4.5 for quality. Overall, 89 percent of owners say they would recommend it.
Review: LG Electronics 2.0 cu. ft. Countertop Microwave in Stainless Steel, Contributors to HomeDepot.com
There are more than 150 reviews for the LG LCRT2010ST at ABT.com. Reviews here are more positive than at other sites: Owners rate the microwave 4.7 stars out of 5, and 96 percent say they would recommend it. However, even here, there are some complaints about durability.
Review: LG 2.0 Cu. Ft. Stainless Steel Countertop Microwave - LCRT2010ST, Contributors to ABT.com