HP Officejet Pro L7680

This printer is by far the worst printer I've ever used. It's very prone to jamming, takes almost 4 minutes to boot up when turned on, and worst of all it doesn't work well with Windows Vista. If you have… XP then you probably won't have as many problems as I did. However, with Windows Vista it very prone to spit out junk instead of the document because of programing problems. Do yourself a favor and avoid this printer.

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There were three deal breaking problems with this item any of which on their own would have been a headache. 1)9:30 AM When the printer arrived I put it together fairly quickly with the exception of the… requisite faceplate that is needed to power on the printer. The faceplate was not included in the package. Thinking to myself, "whatever I'll get the faceplate sent and just get to printing" I set up the whole printer and rewired the fax. Then upon startup the printer informs me that it will not start without the faceplate. Which leads me to problem 2 2) 10:15 AM After waiting for several minutes to reach a customer service rep I am told I have to call the parts center in the US. Keeping the service rep on one line and calling the parts center on the other, I then spent an hour relaying messages between the heavily Indian accented original service rep and the stoned/drunk/tired/all of the above parts department rep. Eventually the parts department tried to tell me that there was no such part available but they could tell me where I could find it and BUY it. So to recap, I got to spend the entirety of my morning communicating between two service centers only to be offered the ability to purchase a part that the printer should have come with in the first place for 90 dollars. 3) 1:30 PM Finally out of exhaustion I purchased the faceplate with the intent to get the machine started and return the faceplate to get my money back since it is an entirely cosmetic piece. Once the machine starts the paper will not feed. All drivers and firmware were up to date and with Vista specific compatibility. Said drivers are available only from the HP website and not included in the box. Alas, the paper feeder refused to pull paper into the machine unless it was manually reset after each document was sent. After researching online I found this defect is a common one resulting in more than one returned printer. Following suit, this 40 lb piece of slag is now happily on its way back to HP, most likely to be unloading on another unsuspecting purchaser. Pros: Fast Printing when not being manually reset or paper manually fed into printer. Cons: Customer Service, Parts not Included, Manufacturing Defects unrelated to non-included parts. Disaster thy name is HP L7680.

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HP Officejet Pro L7680 All-in-One - Multifunction ( color ) - ink-jet - copying (up to): 35 ppm (mono) / 34 ppm (color) - printing (up to): 35 ppm (mono) / 34 ppm (color) - 250 sheets - 33.6 Kbps - Hi-Speed… USB, 10/100 Base-TX - government I have owned this product for over 2 years. I work it really hard as I've used it for my business. There haven't been any major problems with it. It has performed above and beyond what I expected. With the individual ink cartridges I spend a lot less money on ink that with my old HP. The only drawbacks of this machine (and they may be on other machines as well) is that it only 'automatically prints on both sides' for 8 1/2" x 11" paper. Also, when manually printing on both sides of the paper, it doesn't matter the size of the paper, the pages often stick together. This means that multiple pages go through at one time messing up many of the copies. To remedy this I simply sit with the machine while doing a big printing job and hold down all of the pages except the one due to be printed. I just play Solitare while doing this and I don't waste paper or too much time.

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Worked for all of 3 hours, then I made the "fatal" mistake of actually turning off my PC for the day! The next day there was no way in heaven or hell to make the PC locate the printer on the… network. Surfing forums, I realized I was not alone and having already lost 4-5 hours trying to make it work, decided that was enough and returned the printer to the store (didn't buy it on Amazon). Simply put, it's technically a valid product but in reality it simply doesn't work as a network printer/scanner/fax.

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I've had this printer for about 8 months. It prints pretty well, and still receives and prints faxes. However, a couple of months ago it quit sending faxes. When I would try to fax, it would make a… screeching noise as the scan started, then tell me to "turn the power off and back on". It would not be possible to turn the power off, so I would have to unplug it. Never could get it to do any different, but it would still print and would still scan documents. However, now it has started doing the same thing when I try to scan. So I'm pretty much left with a "one-in-one" instead of "all-in-one".

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