Sponsored Links

HP Officejet Pro L7680

*Est. $250

Reviewed July 2009
HP Officejet Pro L7680

pros
  • Fast print speeds
  • Low operating costs
  • Good photos, text
  • Fax
cons
  • Software glitches
  • Difficult setup
  • Complaints about tech support
 
 
Where to Buy
 
 
 
5 star:
(2)
4 star:
(0)
3 star:
(0)
2 star:
(0)
1 star:
(4)

Average Customer Review

(6 customer reviews)

for $289.00

Search Reviews

Page 12
newest | oldest | popular | helpful
Very Poor Quality Printer, February 26, 2009

This printer is by far the worst printer I've ever used. It's very prone to jamming, takes almost 4 minutes to boot up when turned on, and worst of all it doesn't work well with Windows Vista. If you have XP then you probably won't have as many problems as I did. However, with Windows Vista it very prone to spit out junk instead of the document because of programing problems. Do yourself a favor and avoid this printer.

expand

collapse

Unparalled Ineptitude, January 8, 2009

There were three deal breaking problems with this item any of which on their own would have been a headache. 1)9:30 AM When the printer arrived I put it together fairly quickly with the exception of the requisite faceplate that is needed to power on the printer. The faceplate was not included in the package. Thinking to myself, "whatever I'll get the faceplate sent and just get to printing" I set up the whole printer and rewired the fax. Then upon startup the printer informs me that it will not start without the faceplate. Which leads me to problem 2 2) 10:15 AM After waiting for several minutes to reach a customer service rep I am told I have to call the parts center in the US. Keeping the service rep on one line and calling the parts center on the other, I then spent an hour relaying messages between the heavily Indian accented original service rep and the stoned/drunk/tired/all of the above parts department rep. Eventually the parts department tried to tell me that there was no such part available but they could tell me where I could find it and BUY it. So to recap, I got to spend the entirety of my morning communicating between two service centers only to be offered the ability to purchase a part that the printer should have come with in the first place for 90 dollars. 3) 1:30 PM Finally out of exhaustion I purchased the faceplate with the intent to get the machine started and return the faceplate to get my money back since it is an entirely cosmetic piece. Once the machine starts the paper will not feed. All drivers and firmware were up to date and with Vista specific compatibility. Said drivers are available only from the HP website and not included in the box. Alas, the paper feeder refused to pull paper into the machine unless it was manually reset after each document was sent. After researching online I found this defect is a common one resulting in more than one returned printer. Following suit, this 40 lb piece of slag is now happily on its way back to HP, most likely to be unloading on another unsuspecting purchaser. Pros: Fast Printing when not being manually reset or paper manually fed into printer. Cons: Customer Service, Parts not Included, Manufacturing Defects unrelated to non-included parts. Disaster thy name is HP L7680.

expand

collapse

Printer Work Horse, October 8, 2008

HP Officejet Pro L7680 All-in-One - Multifunction ( color ) - ink-jet - copying (up to): 35 ppm (mono) / 34 ppm (color) - printing (up to): 35 ppm (mono) / 34 ppm (color) - 250 sheets - 33.6 Kbps - Hi-Speed USB, 10/100 Base-TX - government I have owned this product for over 2 years. I work it really hard as I've used it for my business. There haven't been any major problems with it. It has performed above and beyond what I expected. With the individual ink cartridges I spend a lot less money on ink that with my old HP. The only drawbacks of this machine (and they may be on other machines as well) is that it only 'automatically prints on both sides' for 8 1/2" x 11" paper. Also, when manually printing on both sides of the paper, it doesn't matter the size of the paper, the pages often stick together. This means that multiple pages go through at one time messing up many of the copies. To remedy this I simply sit with the machine while doing a big printing job and hold down all of the pages except the one due to be printed. I just play Solitare while doing this and I don't waste paper or too much time.

expand

collapse

Great on paper, terrible in reality, September 16, 2008

Worked for all of 3 hours, then I made the "fatal" mistake of actually turning off my PC for the day! The next day there was no way in heaven or hell to make the PC locate the printer on the network. Surfing forums, I realized I was not alone and having already lost 4-5 hours trying to make it work, decided that was enough and returned the printer to the store (didn't buy it on Amazon). Simply put, it's technically a valid product but in reality it simply doesn't work as a network printer/scanner/fax.

expand

collapse

Same printer listed separately with a lot more reviews - look around, March 9, 2008

I've had this printer for about 8 months. It prints pretty well, and still receives and prints faxes. However, a couple of months ago it quit sending faxes. When I would try to fax, it would make a screeching noise as the scan started, then tell me to "turn the power off and back on". It would not be possible to turn the power off, so I would have to unplug it. Never could get it to do any different, but it would still print and would still scan documents. However, now it has started doing the same thing when I try to scan. So I'm pretty much left with a "one-in-one" instead of "all-in-one".

expand

collapse

Where To Buy

Our Sources

1. PCMag.com

PCMag.com gives the HP Officejet Pro L7680 a recommendation, and reviewer M. David Stone says of HP's claim that this inkjet can rival the speed of lasers costing twice as much: "HP is exaggerating the L7680's capabilities -- but only by a little." It's relatively slow on photos but fast on documents.

Review: HP Officejet Pro L7680, M. David Stone, March 1, 2007

2. CNET

CNET, which is thorough in its testing, gives the HP Officejet Pro L7680 a top rating because of its speed, print quality and low price per print. But more than 100 owner reviews here combine to give the L7680 just two out of five stars, with most gripes being about the software.

Review: HP Officejet Pro L7680 All-in-One, Felisa Yang, March 23, 2007

3. PC World

PC World's Paul Jasper rates the HP Officejet Pro L7680 as "good" (about a dozen owner reviews score it a bit lower). It's judged expensive, but "it comes loaded with nearly everything a small-office could want É strong speed, good print quality and low consumables costs," Jasper says.

Review: HP Officejet Pro L7680, Paul Jasper, June 21, 2007

4. Small Business Computing.com

Decent hands-on testing results in a "rave" review of the HP Officejet Pro L7680 from Eric Grevstad with this kicker: "Unless you need six-color photo printing, the HP is the best-performing all-in-one we've ever tested, and its relatively thrifty ink costs are icing on the cake."

Review: Review: HP Officejet Pro L7680 All-in-One, Eric Grevstad, Aug. 10, 2007

5. Amazon.com

About half of the more than 120 owner reviews at Amazon.com give the HP Officejet Pro L7680 below-average scores, with more than 50 giving it the minimum score. A lot of the complaints are about poor tech support after installation problems.

Review: HP Officejet Pro L7680 Color All-in-One Printer, Contributors to Amazon.com

6. NewEgg.com

More than 70 owner reviews here are almost equally divided among those who like the HP Officejet Pro L7680 and those who don't. There is a lot of sharp criticism about software issues and poor technical support, plus noise and paper jams.

Review: HP Officejet Pro L7680, Contributors to Newegg.com

Multifunction Printers Runners Up:

Canon Pixma MX7600 *Est. $400

3 picks including: Amazon.com, PC Pro…

Epson Artisan 800 *Est. $300

3 picks including: About.com, Amazon.com…

HP Photosmart C6380 *Est. $200

3 picks including: Amazon.com, PC World…

HP OfficeJet Pro 8500 *Est. $250

3 picks including: Amazon.com, PC Advisor…

HP Officejet Pro L7680 *Est. $250

2 picks including: Amazon.com, PC World…

HP Officejet J4680 *Est. $125

2 picks including: Amazon.com, HardwareCentral.com…

     
 
image
Canon PIXMA MX7600 Office All-in-One Printer
Buy from Amazon.com
from Amazon.com
New: $299.99   
In Stock.
Average Customer Review:  
 
 
 
 
     
 
image
Epson Artisan 800 Wireless Photo All-in-One Printer (Black)(C11CA29201)
Buy from Amazon.com
from Amazon.com
New: $148.94   
In Stock.
Average Customer Review:  
 
 
 
 
     
 
image
HP Photosmart C6380 All-in-One Printer
Buy from Amazon.com
from Amazon.com
New: $79.48   
In Stock.
Average Customer Review:  
 
 
 
 
     
 
image
HP Officejet Pro 8500 Wireless All-In-One Printer
Buy from Amazon.com
from Amazon.com
New: Too low to display   
In Stock.
Average Customer Review:  
 
 
 
 
     
 
image
HP OfficeJet J4680 All-in-One Wireless Printer
Buy from Amazon.com
from Amazon.com
New: Too low to display   
In Stock.
Average Customer Review:  
 
 
 
 
Sponsored Links

Back to top